Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access
Cases where access depended on a specific physical device with no independent recovery path if that device was lost, destroyed, or unavailable.
74% of determinate cases in this category resulted in a blocked outcome.
187
Blocked
9
Constrained
56
Survived
297
Indeterminate
78% of determinate cases resulted in blocked or constrained access.
549 observed cases
Blocked
187 (34%)
Constrained
9 (2%)
Survived
56 (10%)
Indeterminate
297 (54%)
12-Word Mnemonic Order Lost: 2,500 BTC Inaccessible Despite Full Word Knowledge
Software wallet
In December 2023, a BitcoinTalk forum user (ICONBTCX) disclosed a custody failure affecting 2,500 BTC held in a SegWit P2WPKH address (bc1qlmal276kkvrkn36m33xvl
Russian Bitcoin Miner Kidnapped and Ransomed; Rescued by Police
Hardware wallet (single key)
In December 2023, a 23-year-old cryptocurrency miner was abducted from his home in Izhevsk, Russia. The perpetrators held him for ransom, attempting to coerce h
Electrum Wallet Synchronization Failure: Zero Balance Despite Blockchain Confirmation
Software wallet
On March 20, 2023, a BitcoinTalk user reported complete inability to access Bitcoin holdings in an Electrum wallet following over one year without access. Upon
House Fire Destroyed Bitcoin Core Wallet Password; Backup Found Without Access
Software wallet
DuduDB and his brother jointly held Bitcoin in an encrypted Bitcoin Core wallet on a desktop computer. In late 2023 or early 2024, a residential fire destroyed
1 BTC Inaccessible: Forgotten Bitcoin Core Wallet Password, DIY Recovery Unsuccessful
Software wallet
In September 2023, a BitcoinTalk user recovered an old wallet.dat file from legacy hardware that previously ran Bitcoin Core. The wallet contained just over 1 B
Lost Bitcoin Core Wallet from 2011: Unknown Encryption, No Private Key Access
Software wallet
In October 2023, a BitcoinTalk forum user identified as Borislee posted a request for assistance accessing an old Bitcoin Core wallet dating to approximately 20
Seed Phrases Lost in Computer Reformat — angrybirdy's Unrecoverable Self-Custody Failure
Software wallet
angrybirdy, a BitcoinTalk Sr. Member, accumulated Bitcoin through legitimate cryptocurrency work: signature campaigns and white paper translation projects condu
Splashboard Trezor Passphrase Recovery: Third-Party Assisted Access Restoration
Hardware wallet with passphrase
Splashboard, a Bitcoin holder with minimal public forum presence, purchased a Trezor hardware wallet in late 2021 and performed initial setup. During the setup
Lost Seed Phrase and 2FA Access on Coinbase Commerce Self-Custody Wallet
Exchange custody
In December 2022, a Coinbase Commerce user (cryptoask2022) encountered a cascading custody failure after losing access to their self-managed wallet. The user re
180 BTC Lost Due to Forgotten Custom SHA256 Passphrase; Year-Long Manual Recovery Attempt
Software wallet
In January 2022, a BitcoinTalk user (k844738i) disclosed a critical custody failure spanning approximately one year. The user had created a Bitcoin wallet years
Legacy Blockchain.com Wallet Inaccessible: Private Keys Don't Match Funded Address
Exchange custody
In November 2022, a user (Gemwolf) discovered an old hard drive containing a wallet.dat file and notes from his 2012 Bitcoin experimentation period. Mining acti
Bitcoin Core Wallet Database Corruption: Berkeley DB Panic Blocks 2016 Backup Access
Software wallet
In January 2022, a BitcoinTalk user (cold_chardonnay) located a wallet.dat backup file from approximately 2016 stored on a backup disc. The user had minimal Bit
Florida Couple Kidnapped by Crypto-Targeting Gang — Hardware Wallet Retrieved Under Duress
Hardware wallet (single key)
In September 2022, Glenn and Julia Goodwin, a retired couple in Delray Beach, Florida, were awakened shortly before midnight by intruders breaking through their
Remy St Felix Multi-State Bitcoin Home Invasion Ring — 11 Victims, $3.5M, 2022–2023
Exchange custody
Between late 2020 and July 2023, a criminal organisation led by Remy Ra St Felix, 25, of West Palm Beach Florida conducted a systematic campaign of SIM-swap fra
Little Elm, Texas Home Invasion: $1.4M Hardware Wallet Sought but Not Found
Hardware wallet (single key)
In December 2022, armed home invaders broke into a residential property in Little Elm, Texas, and subjected the occupants to approximately three hours of tortur
Russian Couple Forced to Transfer Bitcoin Under Armed Coercion — September 2022
Software wallet
In September 2022, a Russian couple experienced a custody failure driven by physical coercion rather than technical or administrative error. Six attackers ambus
Bitcoin Armory Private Key Lost After Health Issue: 60 BTC Inaccessible
Software wallet
In May 2022, a Bitcoin holder reported losing access to approximately 60 Bitcoin stored in Bitcoin Armory since 2014. The loss occurred following a health probl
Electrum Android Wallet Recovered With Seed, But Balance Remained Zero
Software wallet
On or before January 10, 2022, a user identified as zykera58 lost a mobile phone containing an Electrum wallet. The user retained both the wallet password and t
Armory Wallet Access Loss: Keyboard Malfunction During Password Entry
Software wallet
In 2022, a Bitcoin user created an Armory wallet intending to relocate funds to more secure storage. During password setup, the user's keyboard malfunctioned, f
Corrupted wallet.dat Data Recovery Attempt: Multi-Tool Failure After Hard Drive Format
Software wallet
In November 2022, a Bitcoin holder discovered that a hard drive containing a wallet.dat file from approximately 2012–2014 had been formatted years earlier. Reco
Incomplete Seed Phrase and Lost Password: Electrum Wallet Recovery Blocked
Software wallet
In April 2022, a BitcoinTalk user reported a custody failure affecting their brother's Electrum wallet. The brother had stored a 12-word BIP39 mnemonic phrase i
Unencrypted 2010 Wallet.dat Corrupted Beyond Recovery
Software wallet
In March 2022, RBIT777 posted to a Bitcoin forum seeking help recovering a wallet created in 2010 on their hard drive. The wallet had never been encrypted—a com
Norrköping Home Invasion: Forced Cryptocurrency Transfer Under Duress
Unknown custody system
In April 2022, a couple in Norrköping, Sweden experienced a home invasion during which they were tied up and beaten by intruders. The attackers subsequently coe
Phone Lost With 12-Word Recovery Phrase Stored: Permanent Bitcoin Loss
Software wallet
On April 4, 2022, a Bitcoin holder reported losing their mobile phone on which they had stored their 12-word recovery phrase. The user retained knowledge of the
MultiBit Classic Wallet Password Lost, No Seed Phrase Documented (2014)
Software wallet
In January 2021, a user identified as mr_fish2021 recovered an old Windows computer containing a MultiBit Classic wallet created in 2014. The wallet held an und
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