Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Procedure
Cases where the recovery procedure was never documented or the documentation was insufficient to reconstruct access.
73% of determinate cases in this category resulted in a blocked outcome.
Archive analysis — 546 cases
Outcomes
73% of determinate cases resulted in blocked access, close to the archive-wide average of 69%.
Documentation coverage
57% of cases have indeterminate outcomes — higher than the archive average of 43%.
Custody type
70% of cases involved software wallet, followed by exchange custody at 16%.
Documentation
76% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
174
Blocked
11
Constrained
52
Survived
309
Indeterminate
78% of determinate cases resulted in blocked or constrained access.
546 observed cases
Blocked
174 (32%)
Constrained
11 (2%)
Survived
52 (10%)
Indeterminate
309 (57%)
Forgotten wallet.dat Password Blocks Access to Early Bitcoin Holdings
Software wallet
In February 2026, forum user lacuanto reported a custody access failure involving Bitcoin purchased during 2010–2011. The user had located an encrypted wallet.d
Los Angeles Wildfire Destroys Only Seed Phrase Backup — Total Loss
Software wallet
In January 2025, a Reddit user reported that their 70-year-old aunt had lost her entire cryptocurrency savings during the Los Angeles wildfires. The aunt had st
Electrum Seed Phrase Verified but Funds Inaccessible: Derivation Path Recovery Failure
Software wallet
In July 2025, the user 'nodc3' created a Bitcoin wallet using Electrum on macOS and deposited a small amount. Initial backup verification succeeded: the wallet
Forgotten Passphrase on Legacy wallet.dat: 1 BTC Recovery Attempt via Brute Force
Software wallet
In July 2025, a BitcoinTalk user identified as Maidak discovered an old wallet.dat file from years prior containing approximately 1 BTC. The wallet had been enc
Pre-HD Bitcoin Core Wallet Lost in OS Upgrade: Backup Strategy Failure
Software wallet
In June 2025, a Bitcoin forum user reported a custody failure involving a Bitcoin Core wallet created circa 2014, during the era before hierarchical determinist
Partial Seed Backup + Missing Passphrase Flag: BTCRecover Recovery Success
Software wallet
gab0miner created an Electrum wallet offline using a Linux Live CD on an unspecified date, recording only 11 of the required 12 BIP39 seed words into KeePass al
2 BTC Vanished from Blockchain.com Wallet: Legacy Address Migration Gone Wrong
Exchange custody
In February 2025, a BitcoinTalk user reported that 2 BTC deposited to a Blockchain.com wallet from a mining computer in 2016 had become inaccessible. The wallet
Armed Home Invasion: Family Forced to Complete $36K Crypto Transfer Under Duress
Software wallet
In September 2025, two armed brothers from Texas invaded a home in Grant, Minnesota and held the occupants hostage at gunpoint for approximately nine hours. The
Lost Phone Containing All Wallets; $300 Trapped in Unknown Address
Software wallet
On July 7, 2025, a user copied what they believed to be their own wallet address from their phone's clipboard and sent $300 in Bitcoin to it. The transaction co
Spanish Businessman Kidnapped by Fake Police in São Paulo, Brazil — $50M Ransom Demand
Unknown custody system
In March 2025, a Spanish businessman residing in the Ipiranga district of São Paulo, Brazil was abducted by two men posing as police officers. The perpetrators
Inherited Bitcoin Core Wallet with Forgotten Passphrase: No Technical Recovery
Software wallet
In May 2025, a user posted to Bitcoin Stack Exchange describing an inheritance custody failure: their father created a Bitcoin Core wallet years prior and then
Jeju Island Luxury Hotel Robbery: OTC Trader Loses $580K to Armed Gang
Unknown custody system
In January 2025, a Chinese national operating as an over-the-counter (OTC) cryptocurrency trader arranged to meet a group of six individuals at a luxury hotel o
Ledger Nano S with Incomplete 9-Word Seed Screenshot—$10K Inaccessible
Hardware wallet (single key)
In March 2024, a BitcoinTalk forum user (Ausnoobi) posted on behalf of their partner seeking recovery assistance for a Ledger Nano S hardware wallet purchased a
External Hard Drive Theft with Private Key Recovery Attempt
Software wallet
On May 26, 2024, a BitcoinTalk user (Niandertal@2024) reported the theft of an external hard drive containing a Bitcoin wallet file. The user had retained posse
Encrypted Wallet.dat Lost After Father's Sudden Death—No Recovery Path
Software wallet
In February 2024, floki5444 posted on BitcoinTalk describing the loss of access to a Bitcoin wallet belonging to their deceased father. The father died unexpect
Ledger Hardware Wallet: Multiple Account Discovery After Failed Seed Verification
Hardware wallet (single key)
On March 21, 2024, ContourCool attempted a long-deferred security verification of their Ledger hardware wallet by importing their seed phrase into SeedSigner an
Sudden Death, Lost Passphrase: Bitcoin Core Wallet.dat Inaccessible to Heirs
Software wallet
A Bitcoin holder died suddenly and unexpectedly after an apparent recovery from illness, leaving behind a Bitcoin Core wallet.dat file with no disclosed passphr
Blockchain.com Imported Address Recovery: Funds Visible but Inaccessible
Exchange custody
Cryptflower created a Bitcoin wallet on Blockchain.com in 2014 and retained a 12-word BIP39 seed phrase saved in 2018. By January 2024, the user confirmed the o
Three Recovered wallet.dat Files (2009–2013): Corruption, Incompatibility, and Unknown Passphrase
Software wallet
Jay, an early Bitcoin participant who mined from 2009 onwards, stored wallet.dat files with minimal backup discipline—copying them to memory sticks as was custo
Forgotten BIP39 Passphrase: BTCRecover Brute-Force Fails to Recover Access
Software wallet
JMASTERJ, a BitcoinTalk forum user, discovered a critical access failure in a self-custody wallet setup using a 12-word BIP39 seed phrase combined with an addit
Samourai Wallet Seizure: Recovering Bitcoin After Platform Shutdown
Software wallet
On April 28, 2024, a BitcoinTalk user reported that Bitcoin deposited to their Samourai Wallet became inaccessible following the FBI's shutdown of the platform.
BitcoinTalk Seed Phrase Loss Reports: Computer Crash, Device Corruption, Paper Wallet Failures
Software wallet
On January 26, 2024, BitcoinTalk user riverdip initiated a community thread soliciting incident reports about Bitcoin inaccessibility. The thread surfaced multi
Early Bitcoin Miner Seeks File Signature Recovery After Hard Drive Deletion
Software wallet
DVCMI776 mined a significant quantity of Bitcoin during the early Bitcoin era and stored the wallet files on a hard drive. The drive subsequently failed, initia
BRD Wallet Access Loss: Incomplete Backup, Missing Seed Phrase
Exchange custody
MLNiemczyk2411 created a BRD wallet several years before November 2024 but neglected to properly document the recovery materials. During wallet initialization,
100 Bitcoin Lost on Unbackedup USB Flash Drive: Early Adopter Custody Failure
Software wallet
A BitcoinTalk forum user known as 'oktana' disclosed in March 2024 the loss of 100 bitcoins stored on a USB flash drive. The coins were acquired during Bitcoin'
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