CustodyStress
Archive › Structural dependencies › Device-Dependent Access
Part of the CustodyStress archive of observed Bitcoin custody incidents

Device-Dependent Access

Cases where access depended on a specific physical device with no independent recovery path if that device was lost, destroyed, or unavailable.

74% of determinate cases in this category resulted in a blocked outcome.

187
Blocked
9
Constrained
56
Survived
297
Indeterminate

78% of determinate cases resulted in blocked or constrained access.

549 observed cases
Blocked
187 (34%)
Constrained
9 (2%)
Survived
56 (10%)
Indeterminate
297 (54%)
Vincent Everts: Armed Home Invasion During Livestream in Amsterdam
Hardware wallet (single key)
Indeterminate 2021
In December 2021, Vincent Everts, a well-known Dutch technology commentator and trend analyst, was conducting a livestream from his Amsterdam home when armed ho
Bitcoin Core Wallet Encryption: Password Valid for First Change, Invalid for Second
Software wallet
Indeterminate 2021
In early January 2021, a husband and wife recovered a hard drive containing Bitcoin from mining activity conducted years earlier. On January 1, the husband open
Recovery Phrase Failed to Restore Imported Addresses: Funds Permanently Inaccessible
Software wallet
Blocked 2021
A Blockchain.com user had deposited Bitcoin into imported addresses within their wallet application, unaware that funds in imported addresses required separate
Bitcoin Lost After Hard Disk Format Without wallet.dat Backup
Software wallet
Blocked 2021
A Bitcoin Core user received bitcoin in 2013 but did not understand the criticality of wallet.dat at that time. In 2017, the user formatted their hard disk and
Bitcoin-Qt Wallet Recovery: Encrypted Password, Formatted Hard Drive
Software wallet
Indeterminate 2021
In February 2021, a Bitcoin Stack Exchange user reported possessing an encrypted password and the associated address for a Bitcoin-Qt wallet created in 2011–201
London Teenage Gang: £115,000 Cryptocurrency Robbery by Knifepoint 2021–2022
Software wallet
Blocked 2021
Between 2021 and 2022, a group of teenagers executed a systematic campaign of armed home invasions targeting cryptocurrency holders in London. The gang, numberi
Bitcoin Core 0.21 Wallet Rejects Passphrase During Spend Attempt
Software wallet
Indeterminate 2021
In April 2021, a Bitcoin Core 0.21 user encountered a critical custody failure when attempting to send coins from an encrypted wallet. The wallet prompted for a
BCH Sent to CashApp Bitcoin Wallet: Funds Locked to Platform Control
Exchange custody
Indeterminate 2021
In March 2021, a user initiated a Bitcoin Cash withdrawal from a forex broker but selected the wrong asset type, causing approximately $1,600 BCH to be sent to
Coinbase Wallet Lockout with Corrupted Google Drive Backup
Exchange custody
Blocked 2021
In June 2021, a Coinbase Wallet user reported being locked out of their account but believed recovery was possible because they had exported a backup file to Go
Multibit Wallet Recovery Failure: Invalid 16-Word Seed Phrase After 7 Years
Software wallet
Indeterminate 2021
NickyGH established a Multibit wallet in 2014 at a Bitcoin education event held in Shoreditch, London. A technician guided the setup and instructed the user to
Son Drugs Father and Steals $400,000 in Bitcoin in Bethesda, Maryland
Software wallet
Blocked 2021
In May 2021, a Bethesda, Maryland resident was incapacitated after his son spiked his tea with drugs, enabling the son to access and transfer approximately $400
Inherited Bitcoin Wallet Access Failure: Deceased Owner Left No Password Documentation
Software wallet
Indeterminate 2021
In May 2021, a BitcoinTalk user identified as olzeH! sought community assistance accessing a Bitcoin Core wallet.dat file inherited from a deceased family membe
Electrum Seed Phrase Recovery Failure: Empty Wallet After 7-Year Gap
Software wallet
Indeterminate 2021
In February 2021, alejandroaa posted to the Bitcoin Forum seeking help recovering Bitcoin allegedly given to his mother in 2013–2014. At that time, the mother w
Electrum wallet.dat File Corruption After Hard Drive Failure—2015 Case
Software wallet
Indeterminate 2021
In early 2015, a user installed an offline version of Electrum wallet by mistake and deposited Bitcoin into it. Approximately 3 days after receiving the funds,
Armed Home Robbery: Swedish Couple Coerced to Transfer 1M SEK Bitcoin
Hardware wallet (single key)
Blocked 2021
In February 2021, armed robbers forced their way into a private residence in Stockholm, Sweden, and coerced a married couple to surrender Bitcoin holdings value
2,000 BTC Lost in Atomic Wallet: Recovery Phrase Gone After OS Reinstall
Software wallet
Indeterminate 2020
In September 2020, a BitcoinTalk user posted a custody access failure involving approximately 2,000 BTC held in an Atomic wallet. The user had lost their 12-wor
Blockchain.com Account Inaccessible: Forgotten Email Address and Missing Recovery Words
Exchange custody
Indeterminate 2020
In approximately 2016, the user angly11 created a Blockchain.com hosted wallet account but committed a critical documentation failure: they did not record the e
Unknown 12-Word Seed Phrase From 2009–2011: Verifying Custody and Access
Unknown custody system
Indeterminate 2020
SheriffBass posted on BitcoinTalk in August 2020 describing possession of a 12-word numbered seed phrase allegedly created between 2009 and 2011, with unclear p
Wallet.dat Corruption and Salvage Failure After Bitcoin.org Wallet Import
Software wallet
Blocked 2020
An individual who ran Bitcoin software during 2009 and 2010 located an old data file (renamed to xxxx.dat) years later and attempted to recover it. In July 2020
1 BTC Locked in Nano Ledger X with Illegible Handwritten Seed Phrase
Hardware wallet (single key)
Indeterminate 2020
In January 2020, a BitcoinTalk user posted on behalf of a friend who had purchased a Nano Ledger X hardware wallet one to two years earlier and held over 1 BTC
29 BTC Lost in Corrupted MultiBit Classic Wallet After Hard Drive Format
Software wallet
Blocked 2020
In 2014, JAMBO2014 acquired Bitcoin and stored it in MultiBit Classic 0.5.17, a desktop software wallet, without separately recording or backing up the private
Peter Schiff Lost Access to Gifted Bitcoin After App Update, Never Recorded Seed Phrase
Software wallet
Blocked 2020
On January 19, 2020, Peter Schiff, an economist and well-known Bitcoin critic, announced on Twitter that he had lost access to all his Bitcoin. The funds—approx
Blantyre Home Invasion: Victim Coerced to Transfer $200,000 Bitcoin
Unknown custody system
Blocked 2020
In March 2020, a home invasion occurred in Blantyre, Scotland, during which a woman occupant was assaulted with a Toblerone bar and forced under duress to trans
Incomplete Seed Phrase Recovery: Father's Electrum Wallet With 2 Missing Words
Software wallet
Indeterminate 2020
In November 2020, a BitcoinTalk user identified as ileikmath posted about a custody access failure affecting their father's Bitcoin holdings stored in an Electr
Illegible Seed Phrase on Nano Ledger X: 1 BTC Recovery via Brute-Force Search
Hardware wallet (single key)
Indeterminate 2020
In January 2020, a BitcoinTalk forum user posted on behalf of a friend who had purchased a Nano Ledger X hardware wallet one to two years earlier. The friend ha
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Structural dependencies
By stress condition
Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.

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