Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access
Cases where access depended on a specific physical device with no independent recovery path if that device was lost, destroyed, or unavailable.
74% of determinate cases in this category resulted in a blocked outcome.
187
Blocked
9
Constrained
56
Survived
297
Indeterminate
78% of determinate cases resulted in blocked or constrained access.
549 observed cases
Blocked
187 (34%)
Constrained
9 (2%)
Survived
56 (10%)
Indeterminate
297 (54%)
Deceased Father's Bitcoin Wallet Successfully Inherited and Accessed
Software wallet
A Reddit poster inherited a Bitcoin wallet from their deceased father and successfully accessed the funds after inheriting approximately $3 worth of Bitcoin. Th
Father Compromises Trezor Seed Phrase via Phishing Site—Permanent Loss
Hardware wallet (single key)
A father received a Trezor hardware wallet from his son as an upgrade from Coinbase exchange custody, where the son had experienced multiple password compromise
BlockTrail Wallet Recovery Blocked: Paper Backup Orphaned After Service Discontinuation
Multisig (self-managed)
A Bitcoin holder discovered a printed paper backup from BlockTrail, a non-custodial wallet service that used 2-of-3 multisig and hierarchical deterministic key
South African Investor Tortured and Coerced Into Cryptocurrency Transfer
Hardware wallet (single key)
A South African investor holding approximately 100,000 in cryptocurrency in self-custody became the target of a violent attack. The attacker employed torture an
Hundreds Trapped in Abandoned Armory Wallet: Discovery, Synchronization Failure, and Community Recovery
Software wallet
A Bitcoin newcomer discovered Armory listed as a recommended wallet on Bitcoin.com. Based on the platform's search ranking and apparent endorsement, the user do
3000 BTC Mined on Pentium 3: Multiple Reformatted Drives, Wallet Location Unknown
Software wallet
During Bitcoin's early years, this user established mining operations on a Pentium 3 computer and accumulated approximately 3000 BTC before ceasing work as netw
House Fire Destroyed Mycelium Mobile Wallet: 1.1 BTC With Unrecorded 15-Character Passphrase
Software wallet
A Bitcoin holder maintained 1.1 BTC in a Mycelium mobile wallet on an Android device, secured by a 15-character passphrase created over three years before the i
UK Court Blocks Landfill Excavation for Lost Bitcoin Hard Drive
Hardware wallet (single key)
A Bitcoin holder in the United Kingdom accidentally discarded a hard drive containing an unknown quantity of Bitcoin among household waste. The device was trans
Unverified Wallet File Recovery After Drive Format: 2010 GPU-Mined Bitcoin
Software wallet
In 2010, during Bitcoin's GPU-mining era, the user mined a small quantity of Bitcoin on a desktop computer. Years later, the user deleted the wallet.dat file an
BlueWallet Password Lock Prevents Seed Phrase Restoration
Software wallet
A BlueWallet user set a password to protect their wallet, then forgot it. Standard custody protocol suggested the recovery seed phrase—held safely in written fo
Stefan Thomas: 7,002 Bitcoin Inaccessible on IronKey With 2 Password Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas, a German-born software developer based in San Francisco, accumulated 7,002 Bitcoin over years of work in the technology sector. In the early-to-m
MultiBit USB Wallet: 1 BTC Unspendable After Metadata Loss During Data Recovery
Software wallet
A Bitcoin user created a new address in MultiBit version 0.5.18, a desktop software wallet popular in the early-to-mid 2010s, and transferred 1 BTC to it. The w
Mycelium Wallet Uninstalled During Device Reset Without Seed Phrase Export
Software wallet
A user stored Bitcoin in Mycelium, a mobile wallet application for Android. The device developed malware infections requiring routine maintenance and factory re
Electrum 2-of-3 Multisig Wallet Lost: Recovery With 2 of 3 Private Keys
Multisig (self-managed)
In August 2019, a Bitcoin holder created a 2-of-3 multisig wallet using Electrum and transferred funds to it. The user subsequently lost access to the Electrum
Armory Wallet Sync Failure: 2 BTC Recovered Through Manual Key Export
Software wallet
A user transferred 2 BTC from Coinbase to a self-hosted Armory wallet in multiple transactions approximately three years before attempting recovery. Both a pape
Intestate Bitcoin Mining Estate: Hard Drives Held by Son, Flash Drives by Sister, No Passwords
Software wallet
In February 2020, a man in his 50s lost his father to COVID-19. The father, in his 80s, had been actively involved in Bitcoin mining—a shared technical interest
Fault Injection Attack Recovers $2M From Trezor One After Total Credential Loss
Hardware wallet (single key)
A Bitcoin holder with over $2 million stored on a Trezor One hardware wallet lost access to the device after forgetting both the PIN and seed phrase. Without th
Bitcoin-Qt Wallet Recovery for Israel Supreme Court Legal Proceedings
Software wallet
Roy Arav, an Israeli citizen, sued his bank in 2018 over its refusal to process cryptocurrency-related transfers. He won in Israel's District Court in February
0.7 BTC Trapped in Unencrypted Change Address: Bitcoin Core Legacy Wallet
Software wallet
A Bitcoin user mined cryptocurrency in the early era using an unencrypted Bitcoin Core wallet.dat file. Years later, he encrypted the wallet software and execut
Muun Mobile Wallet — 12,000 Satoshis Permanently Inaccessible After Phone Loss and Missing Recovery Key
Software wallet
A Bitcoin user with approximately 12,000 satoshis stored in a Muun mobile wallet lost the phone on which the wallet was installed. The user had not created or r
MultiBit 5.1 Password Authentication Failure After Windows 10 System Update
Software wallet
A MultiBit 5.1 user experienced catastrophic access failure following a Windows 10 system update. The wallet software subsequently rejected the user's correct p
Corrupted Encrypted Wallet.dat: 100 BTC Recovery Attempt via Pywallet
Software wallet
A user identified as chunglam posted on BitcoinTalk seeking assistance recovering approximately 100 BTC stored in a corrupted wallet.dat file protected by Bitco
Bitcoin Core Wallet Passphrase Lost: Professional Recovery at 20% Fee
Software wallet
A Bitcoin Core wallet owner lost access to their encrypted wallet.dat file after forgetting the passphrase used to protect it. The user attempted independent re
Desktop Bitcoin Wallet Recovered After Owner Death, Passphrase Unrecoverable
Software wallet
A computer technician was engaged to perform routine system reinstallation for a widowed client following her husband's death. During standard pre-wipe file rev
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