Part of the CustodyStress archive of observed Bitcoin custody incidents
Forgotten Passphrase
Cases where the holder forgot their BIP39 passphrase or wallet encryption passphrase. The seed phrase existed but the additional passphrase required to derive the correct keys was unavailable.
forgotten passphrase cases have a 43% survival rate among determinate outcomes — one of the higher recovery rates in the archive. The most common recovery path is password bruteforce.
19
Blocked
4
Constrained
17
Survived
71
Indeterminate
57% of determinate cases resulted in blocked or constrained access.
111 observed cases
Blocked
19 (17%)
Constrained
4 (4%)
Survived
17 (15%)
Indeterminate
71 (64%)
Blockchain.info Hosted Wallet Recovery: Password Reset via Seed Phrase (2013)
Exchange custody
PandaNL opened a Blockchain.info hosted wallet in 2013 and over several years forgot the account password. The user retained three critical pieces of recovery i
BitcoinTalk User syuyu Locked Out of Wallet With ~32-Character Passphrase (January 2014)
Software wallet
In January 2014, a BitcoinTalk user known as 'syuyu' posted in an encrypted wallet recovery thread describing a locked software wallet they could no longer acce
1990 BTC Forgotten Passphrase: Pakistani Investor's Failed Recovery Attempts (2013)
Software wallet
In November 2013, a BitcoinTalk forum user identified as 'Britman' disclosed a significant custody failure affecting 1990 BTC accumulated throughout 2012 at pri
Blockchain.info 2013–2014 Wallet Access Failure: Encrypted Files, Lost Password, Functional Recovery Phrase
Exchange custody
User 'marvin42' created Bitcoin wallets via blockchain.info in 2013 or 2014 and retained two AES-encrypted backup files dated 28 February 2014 and 22 April 2013
Rahazan Develops and Shares PowerShell Wallet Recovery Script (2013)
Software wallet
In 2013, a BitcoinTalk user identifying as Rahazan faced a common early custody problem: an encrypted Bitcoin-Qt wallet with a forgotten passphrase. Rather than
BitcoinTalk User kentt Recovers Encrypted Wallet via Community Brute-Force Script (June 2013)
Software wallet
In June 2013, BitcoinTalk user kentt posted confirmation of a successful wallet recovery using community-developed brute-force scripts circulated in topic 85495
SP4RK7 Locked Out of Protoshares Wallet: Single-Character Password Error, Recovery Bounty Offered
Software wallet
On November 30, 2013, BitcoinTalk user SP4RK7 posted in the encrypted wallet recovery thread describing a Protoshares wallet locked with encryption that appeare
BitcoinTalk User ez1btc: Encryption Password Transcription Error Blocks Large Bitcoin Wallet
Software wallet
In the encrypted wallet recovery thread on BitcoinTalk, user 'ez1btc' documented a custody failure rooted in transcription error rather than forgetfulness. At t
Anonymous Reddit User: 7,500 BTC Inaccessible Due to Forgotten Wallet Password
Software wallet
An anonymous Reddit user posted in 2014 about a significant custody failure: he had purchased approximately 7,500 Bitcoin in 2012 and stored them in an encrypte
Fiyasko's Forgotten Passphrase: Mining Savings Lost to Single Point of Failure (2012)
Software wallet
In December 2012, a Bitcoin miner operating under the username Fiyasko (also known as JackRabiit) created a dedicated savings wallet to store one month of accum
Brainwallet Passphrase Mismatch — Address Generation Failure After Fund Transfer
Software wallet
In December 2012, a BitcoinTalk user identified as 'thoughtfan' encountered a critical custody failure after using brainwallet.org to generate a Bitcoin address
Stefan Thomas and 7,002 Bitcoin: Locked Behind a Forgotten Passphrase
Hardware wallet (single key)
Stefan Thomas held 7,002 Bitcoin stored on an encrypted hard drive containing the private keys. Access to the device required a passphrase that Thomas had forgo
Bitcointalk User Locked Out of Encrypted 2011 Wallet — Passphrase Unrecoverable
Software wallet
In early 2013, a Bitcointalk user posted in the Bitcoin Technical Support section describing their inability to access an encrypted wallet created approximately
Brad Yasar: Early Miner Locks Out Thousands of BTC Across Multiple Drives
Software wallet
Brad Yasar, a Los Angeles-based entrepreneur, mined thousands of Bitcoin on several desktop computers during the earliest years of the network when solo mining
2010 Mining Pool Wallet.dat: Passphrase Lost After Decade of Storage
Software wallet
Between 2010 and 2011, the source participated in Bitcoin pool mining and retained the resulting wallet.dat file on a local system. The wallet remained untouche
Kristoffer Koch Recovers 5000 BTC After Forgotten Wallet Password — 2013
Software wallet
Kristoffer Koch, a Norwegian engineering student, encountered Bitcoin in late 2009 while researching encryption for his university thesis. Intrigued by the emer
7500 BTC Permanently Locked on IronKey Device After Passphrase Loss
Hardware wallet with passphrase
A British engineer encrypted approximately 7500 BTC on an IronKey device, a third-party encrypted storage solution designed with progressive lockout mechanisms
Forgotten Electrum Wallet and Zip Archive Passwords — Multiple Encrypted Backups Inaccessible
Software wallet
In December 2024, a BitcoinTalk user identified as 'fanya' disclosed a multi-year custody failure rooted in encryption key loss rather than theft or technical c
Forgotten Bitcoin Wallet Passphrases: Forum Cases of Successful Third-Party Recovery (2014–2021)
Software wallet
Between 2014 and 2021, seven Bitcoin holders posted testimonials on a forum documenting their recovery of wallets encrypted with forgotten passphrases. Cases ra
Armory 0.88.1 Wallet Passphrase Loss: 50 BTC Access Blocked
Software wallet
A BitcoinTalk user posting as vect0rz reported losing access to an Armory version 0.88.1 wallet containing over 50 BTC. The encrypted wallet file and chain code
Stefan Thomas: 7,200 Bitcoin Inaccessible Behind IronKey Passphrase
Hardware wallet with passphrase
Stefan Thomas, former Chief Technology Officer of Ripple, stored 7,200 BTC on an IronKey encrypted hard drive. The drive implemented a deliberate security const
Second Password Lost on Blockchain.com Wallet: 0.34 BTC Inaccessible for 8 Years
Exchange custody
Approximately eight years before disclosure, the user created a Blockchain.com hosted wallet using the platform's dual-password security model. This architectur
TrueCrypt-Encrypted Wallet.dat: Partial Passphrase, Uncertain Recovery Path
Software wallet
A Bitcoin and Litecoin miner from the early 2014 era encrypted his wallet.dat file inside a TrueCrypt volume, motivated by security paranoia despite acknowledgi
Passphrase Recovery Success and OPSEC Failure: 2014 WalletRecoveryServices Case
Software wallet
A Bitcoin holder in 2014 created private keys but lost the passphrase required to access them. The funds remained locked for an unknown duration until the owner
241 BTC Trezor Custody Loss: Forgotten PIN and Failed Seed Recovery
Hardware wallet (single key)
A Bitcoin holder transferred 241 BTC to a Trezor hardware wallet in late 2015, securing it with a 9-digit PIN. The user documented the seed phrase and initially
Trigger categories
Physical Coercion
Institutional Failure
Device Discarded
Seed Never Recorded
File Deleted — No Backup
Passphrase Never Recorded
Device Loss Without Backup
Owner Death
Passphrase Unavailable
Device Loss
Exchange Collapse
Exchange KYC / Account Lockout
Passphrase Loss
Credential Loss
Platform Failure
Hardware Wallet PIN Loss
File Corruption
Institutional Custody Failure
Seed Backup Unavailable
All cases
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