Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Loss
Cases where a passphrase was known to have been recorded but the record was lost, destroyed, or became inaccessible before recovery.
Among the 12 cases in this category, 63% of determinate outcomes were blocked and 25% resulted in access restored. The most common recovery path is no path available.
Archive analysis — 12 cases
Outcomes
63% of determinate cases resulted in blocked access — 6 percentage points below the archive-wide average of 69%. 25% resulted in recovered access — above the archive average.
Documentation coverage
33% of cases have indeterminate outcomes — higher than the archive average of 43%.
Custody type
67% of cases involved software wallet, followed by exchange custody at 17%.
Primary stress condition
83% of cases involve passphrase unavailable. Seed phrase unavailable accounts for a further 8%.
Documentation
100% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
Structural dependency
92% of cases carry a single-person knowledge dependency tag — the most common structural factor in this subset.
12 observed cases
Blocked
5 (42%)
Constrained
1 (8%)
Survived
2 (17%)
Indeterminate
4 (33%)
50–100 Bitcoin Lost on Old Hard Drive Due to Missing Passphrase
Software wallet
In December 2024, a professional contacted Stack Exchange reporting that a colleague possessed 50–100 bitcoins stored on an old hard drive in a bitcoin-qt walle
Blockchain.info Wallet: Lost Password and Recovery Phrase on Phone
Exchange custody
In June 2017, a Blockchain.info user posted on Bitcoin Stack Exchange reporting the loss of both their wallet password and 12-word recovery phrase after losing
Bitcoin Core Passphrase Lost After 7-Year Hiatus — Forgotten 2011 Wallet
Software wallet
In August 2017, a Bitcoin Core user reported regaining access to a wallet installed on macOS that had remained untouched since 2011. Upon opening the wallet for
2013 Blockchain.info AES-Encrypted Wallet: Password Lost, Recovery Tooling Exhausted
Exchange custody
In March 2013, during a two-month personal mining experiment, a user registered a wallet on blockchain.info and received an AES-encrypted backup file via email
9 Bitcoin Inaccessible: Encrypted Desktop Wallet Software Crash on Passphrase Entry
Software wallet
In 2011, a Bitcoin user encrypted a desktop software wallet using Bitcoin Core and transferred approximately 9 BTC to it. Only after the transaction confirmed d
Lost Bitcoin from 2011 Dialcoin Purchase — Wallet Unknown, Documentation Discarded
Unknown custody system
In May 2017, a Bitcoin Stack Exchange user identified as David posted about bitcoins purchased in 2011 from Dialcoin, a now-defunct early exchange platform. Dav
Bitcoin Core Wallet Reopened After 7 Years: Passphrase Status Unknown
Software wallet
In August 2017, a Bitcoin Core user reopened their wallet software for the first time in nearly seven years and discovered an unexpected balance. The account co
Mark Frauenfelder's 7 Bitcoin: Household Cleaner Discards Written Seed Phrase
Hardware wallet (single key)
Mark Frauenfelder, a US journalist, purchased approximately 7 Bitcoin in early 2016 at roughly $3,000 total investment. As the asset price appreciated significa
10.5 BTC Locked in Electrum: Forgotten Passphrase, Public Recovery Attempt Failed
Software wallet
In October 2016, a Bitcoin holder transferred 10.511 BTC from a Bitcoin Core wallet stored on a thumb drive to Electrum. The motivation was straightforward: the
Seven-Year Bitcoin Wallet Lockout: Passphrase Typo and Recovery Without Backup
Software wallet
A Bitcoin holder lost access to a self-custodied wallet for seven years after entering an incorrect passphrase derivative. The error locked the private key behi
0.7 BTC Trapped in Unencrypted Change Address: Bitcoin Core Legacy Wallet
Software wallet
A Bitcoin user mined cryptocurrency in the early era using an unencrypted Bitcoin Core wallet.dat file. Years later, he encrypted the wallet software and execut
Bitcoin Core Wallet Passphrase Lost: Professional Recovery at 20% Fee
Software wallet
A Bitcoin Core wallet owner lost access to their encrypted wallet.dat file after forgetting the passphrase used to protect it. The user attempted independent re
Trigger categories
Forgotten Passphrase
Physical Coercion
Institutional Failure
Device Discarded
Seed Never Recorded
File Deleted — No Backup
Passphrase Never Recorded
Device Loss Without Backup
Owner Death
Passphrase Unavailable
Device Loss
Exchange Collapse
Exchange KYC / Account Lockout
Credential Loss
Platform Failure
Hardware Wallet PIN Loss
File Corruption
Institutional Custody Failure
Seed Backup Unavailable
All cases
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