Part of the CustodyStress archive of observed Bitcoin custody incidents
Forgotten Passphrase
Cases where the holder forgot their BIP39 passphrase or wallet encryption passphrase. The seed phrase existed but the additional passphrase required to derive the correct keys was unavailable.
forgotten passphrase cases have a 43% survival rate among determinate outcomes — one of the higher recovery rates in the archive. The most common recovery path is password bruteforce.
Archive analysis — 111 cases
Outcomes
48% of determinate cases resulted in blocked access — 21 percentage points below the archive-wide average of 69%. 43% resulted in recovered access — above the archive average.
Documentation coverage
64% of cases have indeterminate outcomes — higher than the archive average of 43%.
Custody type
69% of cases involved software wallet, followed by exchange custody at 18%.
Primary stress condition
94% of cases involve passphrase unavailable. Vendor lockout accounts for a further 5%.
Recovery path
Password Bruteforce is the most documented recovery path (61 cases, 55% of subset). Of those with a determinate outcome, 89% resulted in recovered or constrained access.
Documentation
78% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
19
Blocked
4
Constrained
17
Survived
71
Indeterminate
57% of determinate cases resulted in blocked or constrained access.
111 observed cases
Blocked
19 (17%)
Constrained
4 (4%)
Survived
17 (15%)
Indeterminate
71 (64%)
Forgotten wallet.dat Password Blocks Access to Early Bitcoin Holdings
Software wallet
In February 2026, forum user lacuanto reported a custody access failure involving Bitcoin purchased during 2010–2011. The user had located an encrypted wallet.d
Armory Wallet Passphrase Loss: 2 BTC, Recovery Script Dependencies Unresolved
Software wallet
In January 2025, a BitcoinTalk forum user identified as Ronnie666 disclosed possession of an encrypted Armory .wallet file containing 2 BTC, estimated then at $
Forgotten Passphrase on Legacy wallet.dat: 1 BTC Recovery Attempt via Brute Force
Software wallet
In July 2025, a BitcoinTalk user identified as Maidak discovered an old wallet.dat file from years prior containing approximately 1 BTC. The wallet had been enc
Recovering Bitcoin from Encrypted 2013 Mt. Gox-Era Wallet.dat Without Passphrase
Software wallet
In early January 2025, a BitcoinTalk forum user ('thowed-away-agin') disclosed possession of an encrypted wallet.dat file originating from the Mt. Gox era (2013
Forgotten Bitcoin Core Passphrase: Family Lifesavings Locked After Home Invasion
Software wallet
SpaceMarine770 moved Bitcoin from Blockchain.com to Bitcoin Core (Version 25) in August 2024, approximately one to two weeks before reporting a home invasion an
Lost Electrum Wallet: Encrypted Backup Without Password or Seed Phrase
Software wallet
On March 17, 2023, a BitcoinTalk forum user (Lavey666) posted to the Electrum wallet software section describing a complete loss of access to their self-custodi
Electrum Wallet Password Loss: 0.5 BTC Inaccessible After Partner's Accidental Send
Software wallet
In April 2023, a BitcoinTalk user (mrleaker) reported losing access to an Electrum wallet containing 0.5 BTC. The wallet had been created years prior as a refer
Coldlar Pro3 Hardware Wallet: Valid Seed Phrase Insufficient Without Payment Password
Hardware wallet with passphrase
On December 4, 2023, a Bitcoin user identified as zzzccc posted to BitcoinTalk describing a critical custody access failure involving a Coldlar Pro3 hardware wa
Forgotten Ledger Nano S Passphrase: Seed Phrase Retained but Inaccessible
Hardware wallet with passphrase
In March 2023, a forum user identified as despo4helpo posted to a Bitcoin technical support community seeking recovery advice for Bitcoin held on a Ledger Nano
1 BTC Inaccessible: Forgotten Bitcoin Core Wallet Password, DIY Recovery Unsuccessful
Software wallet
In September 2023, a BitcoinTalk user recovered an old wallet.dat file from legacy hardware that previously ran Bitcoin Core. The wallet contained just over 1 B
Armory Wallet Access Loss: Keyboard Malfunction During Password Entry
Software wallet
In 2022, a Bitcoin user created an Armory wallet intending to relocate funds to more secure storage. During password setup, the user's keyboard malfunctioned, f
BitcoinTalk Bounty: $10,000 Offered for Forgotten Wallet Password Recovery
Unknown custody system
In April 2022, a BitcoinTalk forum user posting as 'walletrecovery' published a bounty thread offering $10,000 to anyone who could help recover a Bitcoin wallet
Armory v0.88.1 Desktop Wallet: 50+ BTC Inaccessible Due to Forgotten Passphrase
Software wallet
In April 2021, a BitcoinTalk user identified as vect0rz reported losing access to an Armory v0.88.1 desktop wallet containing over 50 BTC. The wallet was create
Blockchain.info Legacy Wallet Access Loss: Password Forgotten, Recovery Phrase Format Incompatible
Exchange custody
In April 2021, a Bitcoin holder discovered they could no longer access a Blockchain.info wallet opened in 2014 after forgetting the account password. The platfo
Bitcoin Core Wallet Encryption Passphrase Loss: Funds Trapped in Encrypted Keypool
Software wallet
In May 2021, a BitcoinTalk user reported a custody failure involving Bitcoin Core's wallet.dat encryption mechanism. The user had maintained an unencrypted wall
Blocktrail Wallet Recovery: Lost Password, Multiple Backup Seeds, Platform Tool Failure
Exchange custody
LSU777, a BitcoinTalk forum user, attempted recovery of a Blocktrail-hosted wallet created in the pre-fork era (circa 2016) after losing the primary password. T
Bitcoin Core Wallet Password Lost After 4 Years: Encryption Without Memory
Software wallet
Jan Drapper acquired Bitcoin in 2017 and transferred it to a Bitcoin Core self-custody wallet running on a dedicated offline laptop. Following advice from an ac
Forgotten Passphrase & Missing Recovery Phrase: 2013 Blockchain.info Wallet
Software wallet
In February 2021, a BitcoinTalk user identified as Dercie reported being locked out of a Blockchain.info wallet created in 2013. The user had preserved the wall
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
Forgotten Password to 18.2 BTC Bitcoin Core Wallet (May 2014)
Software wallet
On December 13, 2019, a BitcoinTalk forum user (na4e41.02) posted in the Bitcoin Technical Support section requesting assistance recovering a wallet.dat file en
Forgotten Wallet.dat Password: 13.8 BTC Inaccessible Since 2013
Software wallet
In September 2019, a BitcoinTalk forum user identified as lankymanx disclosed loss of access to a wallet.dat file created in 2013, containing 13.8 BTC. The wall
Forgotten 115-Character Wallet Password Recovered via GPU Typo-Bruteforce
Software wallet
In August 2017, a Bitcoin enthusiast created a Bitcoin Core wallet secured by a 115-character sentence-based password and wrote it down. In June 2019, when they
Mycelium Mobile Wallet PIN Lost — Bitcoin Inaccessible Despite Seed Phrase
Software wallet
A Mycelium mobile wallet user created a new wallet on an old Android device in 2019, securing it with a 6-digit PIN and recording the 12-word seed phrase on pap
Lost Electrum Wallet Password: wallet.dat File Encrypted, No Backup Credential
Software wallet
In February 2019, a forum user identified as bitbemining posted a custody failure case involving an Electrum wallet. The user possessed the encrypted wallet.dat
Electrum Seed Version 18 Password Recovery: btcrecover Incompatibility Resolved
Software wallet
In December 2019, a BitcoinTalk user (red14159) discovered a wallet.dat file from an Electrum wallet they had lost access to approximately three years earlier.
Trigger categories
Physical Coercion
Institutional Failure
Device Discarded
Seed Never Recorded
File Deleted — No Backup
Passphrase Never Recorded
Device Loss Without Backup
Owner Death
Passphrase Unavailable
Device Loss
Exchange Collapse
Exchange KYC / Account Lockout
Passphrase Loss
Credential Loss
Platform Failure
Hardware Wallet PIN Loss
File Corruption
Institutional Custody Failure
Seed Backup Unavailable
All cases