Part of the CustodyStress archive of observed Bitcoin custody incidents
Forgotten Passphrase
Cases where the holder forgot their BIP39 passphrase or wallet encryption passphrase. The seed phrase existed but the additional passphrase required to derive the correct keys was unavailable.
forgotten passphrase cases have a 43% survival rate among determinate outcomes — one of the higher recovery rates in the archive. The most common recovery path is password bruteforce.
19
Blocked
4
Constrained
17
Survived
71
Indeterminate
57% of determinate cases resulted in blocked or constrained access.
111 observed cases
Blocked
19 (17%)
Constrained
4 (4%)
Survived
17 (15%)
Indeterminate
71 (64%)
Forgotten Blockchain.info Password: 0.22 BTC Trapped Behind AES Encryption
Exchange custody
On October 8, 2014, a BitcoinTalk forum user findftp described his friend's predicament: access lost to a Blockchain.info wallet containing 0.22 BTC due to a fo
Password Safe Crash Leaves Blockchain.info Wallet Inaccessible
Exchange custody
In January 2014, a BitcoinTalk user identified as StinkyS4L discovered that their Password Safe application had crashed, rendering all stored passwords inaccess
Forgotten Passphrase: 3.3 BTC Recovered by Third-Party Service for 20% Fee
Software wallet
In June 2014, a BitcoinTalk user identified as marsje007 discovered they could no longer access a wallet containing 3.3 BTC after changing the passphrase and fa
22.1 BTC Bitcoin-Qt Wallet Password Recovery via Community Brute Force (2014)
Software wallet
In November 2014, a Bitcoin-Qt wallet containing 22.1 BTC became inaccessible when its owner forgot the passphrase. The owner had documented the password creati
Forgotten Password on Blockchain.info Web Wallet: 0.22 BTC Inaccessible
Exchange custody
In October 2014, a Bitcoin Forum user (findftp) sought technical assistance for a friend who had lost access to a Blockchain.info wallet containing 0.22 BTC (ap
Forgotten Blockchain.info Password: 0.22 BTC Recovery Attempt via Brute-Force
Exchange custody
In October 2014, a BitcoinTalk forum user (findftp) posted on behalf of a friend who had lost the password to a Blockchain.info web wallet containing 0.22 BTC (
Forgotten Encryption Passphrase Blocks Access to 10+ BTC in Bitcoin Core Wallet
Software wallet
In December 2014, a BitcoinTalk user identifying as casperround publicly sought help recovering access to an encrypted Bitcoin Core wallet containing over 10 BT
Forgotten Password on Blockchain.info: 0.22 BTC Access Lost, Brute-Force Recovery Attempted
Exchange custody
In October 2014, a BitcoinTalk forum user reported that their friend had become locked out of a blockchain.info wallet containing 0.22 BTC after forgetting the
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In November 2013, BitcoinTalk user eric89 reported a custody failure involving a Litecoin wallet mined in April 2013. The user had encrypted the wallet using Li
Passphrase unavailable — software wallet (2013)
Software wallet
On February 5, 2014, BitcoinTalk user repukken posted in the encrypted wallet recovery thread seeking help to brute-force access to a Dogecoin wallet after forg
Dogecoin Wallet Passphrase Mismatch: 50,000 DOGE Inaccessible Despite Documentation
Software wallet
On December 27, 2013, a BitcoinTalk user named Alohaboy posted seeking help recovering access to a Dogecoin wallet. The user had documented their passphrase ('d
13.8 BTC Lost to Forgotten Wallet.dat Password: DIY and Professional Recovery Attempts
Software wallet
A Bitcoin user created an encrypted Bitcoin Core wallet in 2013 containing 13.8 BTC. The passphrase was forgotten, rendering the wallet inaccessible. In Septemb
Kristoffer Koch Recovers Forgotten 5,000 BTC Wallet After Four Years
Software wallet
In 2009, Kristoffer Koch, a Norwegian engineering student, purchased 5,000 Bitcoin for approximately 150 Norwegian kroner (roughly $27 USD at the time) as resea
Noitev's Lost Electrum Password: 1.8–1.9 BTC Recovered via Brute-Force Attack
Software wallet
On April 8, 2013, BitcoinTalk user Noitev reported losing access to an Electrum wallet holding approximately 1.8–1.9 BTC due to a forgotten password. The wallet
BitcoinTalk User RTQ1154 Locks 78 BTC Behind Mistyped Wallet Password
Software wallet
In June 2013, a BitcoinTalk forum user identifying as RTQ1154 posted in a community thread titled 'Let's add up the KNOWN lost bitcoins' describing a custody lo
Bomben Recovers 2013 Bitcoin Wallet Locked by Nonstandard Private Key Encoding
Software wallet
Bomben created a Bitcoin wallet in 2013 using software that implemented a nonstandard encoding for private keys, diverging from the Wallet Import Format (WIF) s
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In April 2013, a BitcoinTalk user identified as 'veryveryinteresting' posted in topic 85495, the community's primary encrypted wallet recovery thread, describin
BitcoinTalk User 'Liquid': 30 BTC Inaccessible Due to Forgotten Bitcoin-Qt Encryption Password
Software wallet
In June 2013, a BitcoinTalk forum user operating under the handle 'Liquid' posted in the encrypted wallet recovery thread (topic 85495) describing an inaccessib
Hidden wallet discovered — Bitcoin-Qt (2013)
Software wallet
In November 2013, BitcoinTalk user nobbie discovered that Bitcoin-Qt's wallet encryption feature had been activated, locking access to the wallet with a passwor
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In April 2013, a BitcoinTalk user identified as 'legitnick' posted in topic 85495, the primary community support thread for locked wallet recovery during the 20
Feathercoin Desktop Wallet Encryption: Community Recovery Estimate vs. Actual Search Space (Nov 2013)
Software wallet
On 30 November 2013, BitcoinTalk user 'user0244' posted in the encrypted wallet recovery thread seeking assistance with a locked Feathercoin wallet. The user co
Ecurb123: Encrypted Bitcoin-Qt Wallet on Ubuntu, Passphrase Lost, Recovery Blocked by Configuration Barriers
Software wallet
In December 2013, BitcoinTalk user Ecurb123 posted in the encrypted wallet recovery thread describing a locked Bitcoin-Qt wallet on Ubuntu Linux. The user had s
Passphrase unavailable — software wallet (2013)
Software wallet
In December 2013, BitcoinTalk user goldbishop posted in the encrypted wallet recovery forum that two altcoin wallets—one holding Protoshares (PTS) and another h
Passphrase unavailable — software wallet (2013)
Software wallet
On December 26, 2013, BitcoinTalk Senior Member mackminer posted in the encrypted wallet recovery forum describing a locked Bitcoin wallet protected by a multi-
Forgotten Passphrase Locks Desktop Wallet for 8 Years; btcrecover Enables Recovery
Software wallet
In 2013, this individual created a Bitcoin wallet using desktop software, securing it with a passphrase. The holder subsequently lost memory of that passphrase
Trigger categories
Physical Coercion
Institutional Failure
Device Discarded
Seed Never Recorded
File Deleted — No Backup
Passphrase Never Recorded
Device Loss Without Backup
Owner Death
Passphrase Unavailable
Device Loss
Exchange Collapse
Exchange KYC / Account Lockout
Passphrase Loss
Credential Loss
Platform Failure
Hardware Wallet PIN Loss
File Corruption
Institutional Custody Failure
Seed Backup Unavailable
All cases
Translate