Part of the CustodyStress archive of observed Bitcoin custody incidents
Halving Cycle 2 (2013–2016)
The second halving cycle coincides with the growth of exchanges as primary custody infrastructure. Mt. Gox collapsed in 2014 and vendor lockout became a dominant stress pattern. Passphrase-related losses increased as early hardware wallets and encrypted wallets became more common. The blocked rate dropped to 58% as exchange-based constrained outcomes added a new category.
206 cases from this period are included in this archive. Exchange and custodial custody failures account for 47% of cases. 58% of determinate cases resulted in a blocked outcome.
68
Blocked
29
Constrained
20
Survived
89
Indeterminate
83% of determinate cases resulted in blocked or constrained access.
206 observed cases
Blocked
68 (33%)
Constrained
29 (14%)
Survived
20 (10%)
Indeterminate
89 (43%)
Forgotten Passphrase: 3.3 BTC Recovered by Third-Party Service for 20% Fee
Software wallet
In June 2014, a BitcoinTalk user identified as marsje007 discovered they could no longer access a wallet containing 3.3 BTC after changing the passphrase and fa
20 Bitcoin Wallets Lost to Hard Drive Failure—Manual Recovery via Data Forensics and Private Key Extraction
Software wallet
In August 2014, Lucky Cris experienced simultaneous hardware failure affecting both primary and external backup drives, rendering all Bitcoin holdings inaccessi
Payment Processor: Passphrase Lost on Damaged Flash Drive, 200+ BTC Addresses at Risk
Software wallet
In June 2014, an operator running a Bitcoin payment processing system discovered that the flash drive storing the passphrase to their wallet had been irreversib
22.1 BTC Bitcoin-Qt Wallet Password Recovery via Community Brute Force (2014)
Software wallet
In November 2014, a Bitcoin-Qt wallet containing 22.1 BTC became inaccessible when its owner forgot the passphrase. The owner had documented the password creati
MultiBit 16-Word Seed Recovery Failure: Non-Standard Implementation
Software wallet
In 2014, NickyGH attended a Bitcoin wallet setup workshop in Shoreditch, London organized through a community meetup. A technician guided attendees through Mult
Blockchain.info Two-Factor Authentication Reset Declined — November 2014
Exchange custody
On November 15, 2014, a Blockchain.info user enabled two-factor authentication using Google Authenticator on an Android phone but failed to back up the QR code
10,000 DOGE from Bittylicious (2014): Device Loss, No Backup, SSD Wiped
Software wallet
In December 2014, a UK-based BitcoinTalk user (apda) received 10,000 DOGE from Bittylicious, a London-regulated cryptocurrency exchange (BIOM Ltd), and directed
Windows System Refresh and Data Recovery Failure: Bitcoin Permanently Inaccessible
Software wallet
In 2014, sachalamp's Windows 7 or 8 computer experienced a system failure. The user performed a Windows refresh operation, which reset Bitcoin Core and severed
Accidental Deletion and Overwriting of 2011 Mining wallet.dat Files
Software wallet
Japanese2212, a BitcoinTalk forum user, posted in July 2021 describing a custody failure stemming from accidental file deletion and data overwriting. The user c
ASUS Netbook Wallet Deletion: Corrupted Files Block $9,000 Recovery Effort
Software wallet
In January 2014, Igor76200 purchased a second-hand ASUS Eee PC 1001PX netbook and created approximately 5–6 Bitcoin wallets on it on January 7, 2014. The user c
Mt. Gox Exchange Collapse: 850,000 BTC Lost, 127,000 Creditors Locked Out
Exchange custody
Mt. Gox operated as the dominant Bitcoin exchange in early 2014, processing over 70% of global Bitcoin transactions. On February 7, 2014, the platform abruptly
Vircurex Exchange Freezes Bitcoin Withdrawals, 1,666 BTC Remains Inaccessible
Exchange custody
Vircurex, founded in October 2011, operated as a custodial cryptocurrency exchange with servers in Beijing but registered falsely as a Belize entity—later deter
Cryptsy Exchange: 13,000 BTC Theft Concealed 18 Months, Customer Funds Lost
Exchange custody
Cryptsy was a cryptocurrency exchange operating in the early 2010s that suffered a critical security breach in July 2014. A developer associated with Lucky7Coin
BitInstant Exchange Collapse: Charlie Shrem Arrest Freezes Customer Funds
Exchange custody
BitInstant operated as one of the earliest and most prominent custodial Bitcoin exchanges in the United States, co-founded by Charlie Shrem with backing from th
Vircurex Exchange Freezes Customer Bitcoin Indefinitely After 2013 Hacks
Exchange custody
Vircurex, an altcoin exchange operating during the early cryptocurrency era, halted all withdrawals in March 2014 after suffering two significant security breac
Hal Finney's Bitcoin Estate: ALS, Cryonic Preservation, and Unrevealed Succession
Unknown custody system
Hal Finney was a foundational figure in Bitcoin's emergence: a PGP cryptographer, early cypherpunk, and recipient of the first Bitcoin transaction sent by Satos
Hal Finney: Pioneer Bitcoin Holder Whose Keys Remain Unverified After Death
Unknown custody system
Hal Finney, a legendary cryptographer and cypherpunk, received 10 BTC directly from Satoshi Nakamoto in January 2009—the first peer-to-peer Bitcoin transaction
Picostocks Bitcoin Exchange: 7,196 BTC Lost to Insider Theft (2013–2014)
Exchange custody
Picostocks was a custodial Bitcoin exchange that allowed users to hold Bitcoin-denominated shares in various projects. The platform suffered two major theft inc
Mt. Gox Collapse Overshadows Father's Estate: Unrecoverable Bitcoin Loss
Exchange custody
Around 2012, a Reddit user posted in a Mt. Gox horror story thread describing a custody failure layered with family loss. His father had died approximately one
Forgotten Password on Blockchain.info Web Wallet: 0.22 BTC Inaccessible
Exchange custody
In October 2014, a Bitcoin Forum user (findftp) sought technical assistance for a friend who had lost access to a Blockchain.info wallet containing 0.22 BTC (ap
Forgotten Blockchain.info Password: 0.22 BTC Recovery Attempt via Brute-Force
Exchange custody
In October 2014, a BitcoinTalk forum user (findftp) posted on behalf of a friend who had lost the password to a Blockchain.info web wallet containing 0.22 BTC (
Blockchain.com 2014 Hosted Wallet: Password and Seed Phrase Loss
Exchange custody
A Blockchain.com customer acquired approximately 0.5 BTC in 2014 using the platform's hosted wallet service. Over the years, the original password and recovery
Flexcoin Collapse: 896 BTC Hot Wallet Theft Leaves Users Permanently Locked Out
Exchange custody
Flexcoin, an Alberta-based service marketed as the first Bitcoin bank, operated a custodial platform for users seeking institutional-grade storage and transfer
MtGox Withdrawal Halt and Bankruptcy: 400K Inheritance Permanently Blocked
Exchange custody
In 2014, the largest Bitcoin exchange at that time, MtGox, ceased Bitcoin withdrawals and subsequently filed for bankruptcy protection. A documented case emerge
0.5 BTC Lost in Blockchain.info Encrypted Wallet (2014)
Exchange custody
In January 2014, an early Bitcoin adopter purchased BTC on LocalBitcoins and transferred 0.5 BTC to a public address in August of that year. The user recorded o
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