Part of the CustodyStress archive of observed Bitcoin custody incidents
Present and Interpretable
Cases where documentation was available and interpretable but other barriers prevented recovery.
Even where documentation was present and interpretable, 62% of determinate cases resulted in a blocked outcome. Documentation reduces but does not eliminate access failure — in many cases the constraint was technical or institutional rather than informational.
174
Blocked
54
Constrained
51
Survived
20
Indeterminate
82% of determinate cases resulted in blocked or constrained access.
299 observed cases
Blocked
174 (58%)
Constrained
54 (18%)
Survived
51 (17%)
Indeterminate
20 (7%)
Vircurex Withdrawal Freeze: Timothy Shaw's 12.85 BTC Locked Since 2014
Exchange custody
Timothy Shaw, a Colorado resident, executed a trade on Vircurex on March 24, 2014, converting his entire dogecoin balance into 12.85 BTC. That same morning, Vir
Bitcoin Core Wallet Corruption: Selective Key Decryption Failure and Community Recovery
Software wallet
Henke created an encrypted wallet backup on December 20, 2015, containing approximately 4 BTC. After refreshing his Windows 7 system and reinstalling Bitcoin Co
Deleted Temporary Wallet Recovery via Private Key Forensic Extraction
Software wallet
In September 2015, a Bitcoin user known as dooglus encountered a self-imposed custody failure during a transaction resend operation. After noticing an unconfirm
Recovering Deleted Bitcoin Core wallet.dat via pywallet: Device Loss and Forensic Key Extraction
Software wallet
Edgar's Bitcoin Core wallet became inaccessible in 2015 when the wallet.dat file was removed from the active system while the Bitcoin Core client remained open.
Vault of Satoshi Exchange Closure: Institutional Custody Dependency and Forced Withdrawal Deadline
Exchange custody
Vault of Satoshi, a Canadian cryptocurrency exchange launched in October 2013, announced permanent closure effective February 5, 2015. The platform had differen
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
igot, an Australian-branded Bitcoin exchange later traced to operational infrastructure in India, faced a significant customer crisis in May 2015 when users rep
Zombie Paintball Incident: Written Password Loss Blocks Access to $20K Bitcoin
Software wallet
Luke purchased his first Bitcoin around 2013 for approximately $200 and continued accumulating holdings over roughly two years, investing between $15,000 and $2
Digital CC v. igot Exchange: $180,000 Bitcoin Claim, Australian Court Action
Exchange custody
Digital CC, an Australian digital currency company, accumulated approximately $180,000 in Bitcoin holdings or claims held on the igot exchange. Beginning in 201
MintPal/Moolah Exchange Collapse: 3,700 BTC Inaccessible After Ryan Kennedy's Exit Scam
Exchange custody
MintPal was a prominent altcoin exchange serving tens of thousands of users in 2014. Following a July 2014 hack that cost approximately $2 million in VeriCoin,
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
igot, an Australian Bitcoin exchange operated by Remi Fabre under the digital.cc domain, entered a state of operational dysfunction beginning in August 2015. Us
Kraken Exchange DDoS Attack — Users Locked Out During November 2015 Extortion Siege
Exchange custody
Kraken, a US-registered cryptocurrency exchange founded in 2011, received an extortion letter in November 2015 demanding Bitcoin payment in exchange for cancell
KipCoin Exchange Linode Hosting Compromise: October 2014 Breach, February 2015 Disclosure
Exchange custody
KipCoin operated as a custodial Bitcoin exchange running infrastructure on Linode virtual private servers. In June 2014, Linode suffered a security breach that
Ryan Piercy Kidnapped in Costa Rica — First Widely Reported Bitcoin Ransom Demand
Unknown custody system
On January 20, 2015, Ryan Piercy, a Canadian national residing in San José, Costa Rica, was abducted by kidnappers who made an unprecedented demand: $500,000 in
Otohs: 76 BTC Withdrawal Request Refused by Insolvent Cryptsy (October 2015)
Exchange custody
On October 5, 2015, a Reddit user identified as Otohs submitted a withdrawal request for 76 BTC from his verified Cryptsy account, which carried no withdrawal l
Cryptsy Inactive Account Bitcoin Disappearance (2015)
Exchange custody
In 2015, a Bitcoin holder registered on Cryptsy after acquiring Dogecoin, which they subsequently traded for Bitcoin. The account remained dormant for over a ye
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
In August 2015, the Australian Bitcoin exchange igot ceased all operations and communications, leaving customers unable to access their holdings or funds. Reddi
Bitstamp Exchange Hack — 19,000 BTC Stolen via Employee Phishing, January 2015
Exchange custody
On January 4, 2015, Bitstamp discovered that operational hot wallets held approximately 19,000 BTC had been compromised. The Luxembourg-based exchange, a primar
OKCoin Halts US Customer Access (August 2015): Regulatory Exclusion
Exchange custody
OKCoin, then a top-ten Bitcoin exchange by trading volume, announced on August 31, 2015 that it would cease accepting USD deposits from American users and prohi
ThrillHou v. Cryptsy: Account Lockout, KYC Data Misuse, and Alleged Identity Compromise
Exchange custody
ThrillHou, a Cryptsy user, experienced repeated account lockouts beginning in 2015. When support staff operating under aliases BigJohn and John McPherson repeat
Bitfinex May 2015 Hot Wallet Breach: 1,400 BTC Stolen, Trading Suspended
Exchange custody
Bitfinex, a major cryptocurrency exchange operating under Hong Kong incorporation and British Virgin Islands registration, suffered a security breach in May 201
Hard Drive Format Recovery: 2 BTC Restored via Sector Scanning and wallet.dat Reconstruction
Software wallet
In approximately 2015, marilyn4325 formatted a hard drive and installed Windows 10, intending to preserve wallet data via backup first. However, the backup beca
Forgotten Blockchain.info Password: Client-Side Encryption Locks €100 Bitcoin Permanently
Exchange custody
On September 17, 2015, a Blockchain.info user with the forum username Seporstia posted requesting help recovering access to a hosted wallet after forgetting the
Cryptsy Freezes 175 BTC: Ukrainian User Blocked by KYC During Armed Conflict
Exchange custody
In 2015, a Reddit user known as alkinsonf held 175 Bitcoin on the popular exchange Cryptsy following an active trading period with no apparent issues. Without w
BTER Cold Wallet Compromise: 7,170 BTC Stolen, Exchange Suspended (February 2015)
Exchange custody
BTER, a Chinese cryptocurrency exchange, suffered a critical custody failure in February 2015 when its cold wallet—the repository for user Bitcoin deposits and
CAVIRTEX Closure and Withdrawal Delays: February–March 2015
Exchange custody
CAVIRTEX, a Canadian Bitcoin exchange, announced its closure on February 17, 2015, following discovery of a database compromise involving older user information
Documentation status