Part of the CustodyStress archive of observed Bitcoin custody incidents
Present and Interpretable
Cases where documentation was available and interpretable but other barriers prevented recovery.
Even where documentation was present and interpretable, 62% of determinate cases resulted in a blocked outcome. Documentation reduces but does not eliminate access failure — in many cases the constraint was technical or institutional rather than informational.
174
Blocked
54
Constrained
51
Survived
20
Indeterminate
82% of determinate cases resulted in blocked or constrained access.
299 observed cases
Blocked
174 (58%)
Constrained
54 (18%)
Survived
51 (17%)
Indeterminate
20 (7%)
Kleiman Estate v. Craig Wright: Bitcoin Access Blocked by Knowledge Concentration
Unknown custody system
David Kleiman, a computer forensics expert in Palm Beach County, Florida, died in April 2013. His brother Ira Kleiman later alleged that David and Craig Steven
Danny Aston Home Invasion: UK's First Documented Crypto-Targeted Physical Attack — 2018
Unknown custody system
On an unspecified date in 2018, four armed men invaded the Moulsford, Oxfordshire residence of cryptocurrency trader Danny Aston. The assault was motivated by a
Matthew Mellon's $193M XRP Estate: Cold Wallets, No Keys, No Plan
Hardware wallet (single key)
Matthew Mellon, a member of the prominent Mellon banking family, became a significant cryptocurrency investor in the mid-2010s. His $2 million investment in XRP
Cointed GmbH Exchange Collapse: Austria, 2018 — Customer Funds Disappeared
Exchange custody
Cointed GmbH, founded in 2016 in Kufstein, Austria, operated as a regional cryptocurrency powerhouse: a custodial exchange, mining operation, and operator of on
Coincheck Exchange Hack: 523 Million NEM Stolen, User Withdrawals Frozen
Exchange custody
On January 26, 2018, Coincheck, a Tokyo-based cryptocurrency exchange, discovered that attackers had stolen approximately 523 million NEM tokens valued at $530
Coinrail Exchange Hack — $40 Million Altcoin Loss, Partial Recovery
Exchange custody
On June 10, 2018, Coinrail, a South Korean cryptocurrency exchange, publicly confirmed a security breach affecting its hot wallet infrastructure. Attackers gain
Cryptocurrency Traders Robbed at Gunpoint in Moulsford, Oxfordshire
Unknown custody system
Danny Aston and Amy Jay, cryptocurrency traders operating in the UK, were victims of armed robbery in Moulsford, Oxfordshire. The perpetrators held them at gunp
MapleChange Exit Scam: 919 Bitcoin Lost, CEO Identified as Glad Poenaru
Exchange custody
MapleChange, a small Canadian cryptocurrency exchange, announced on October 28, 2018 that it had suffered a catastrophic hack. According to the exchange's Twitt
Bithumb $31 Million Hack — June 2018 Withdrawal Suspension
Exchange custody
Bithumb, one of South Korea's dominant cryptocurrency exchanges handling billions in daily trading volume, discovered a security breach on June 19, 2018. Intern
Elvis Cavalic and QuadrigaCX: C$15,000 Withdrawal Lost to Exchange Collapse
Exchange custody
Elvis Cavalic of Calgary, Alberta was an active QuadrigaCX customer who had accumulated cryptocurrency holdings through trading on the platform. In October 2018
Zaif Exchange Hack: 5,966 BTC Stolen, User Funds Frozen (September 2018)
Exchange custody
On September 14, 2018, the Zaif cryptocurrency exchange operated by Tech Bureau Corp suffered a significant hot wallet breach. Attackers gained unauthorized acc
Blockchain.info Wallet Access Failure: Platform Login System Change (2017)
Exchange custody
In March 2014, a user created a Blockchain.info-hosted wallet and received a 12-word recovery passphrase as the sole access credential. The user documented the
Yapizon Exchange Hack (April 2017): 3,831 BTC Stolen, Socialised Loss Model Applied to All Users
Exchange custody
On April 22, 2017, Yapizon, a South Korean cryptocurrency exchange, suffered a security breach resulting in the theft of 3,831 BTC—approximately 37% of the exch
Youbit Exchange Bankruptcy: Second Hack Triggers 75% Fund Recovery Limit
Exchange custody
Youbit, operated by South Korean firm Yapian, experienced two significant security breaches during 2017. The first attack in April 2017 compromised approximatel
Mark Frauenfelder's 7.4 BTC: Seed Phrase Discarded by Housecleaner, Recovered via Hardware Vulnerability
Hardware wallet (single key)
Mark Frauenfelder, editor-in-chief of Boing Boing and Wired contributor, purchased 7.4 Bitcoin in January 2016 for approximately $3,000 and transferred it to a
Alexander Halavais: Forgotten Password on 2010 Experimental Bitcoin Purchase
Software wallet
Alexander Halavais, an Associate Professor in the School of Social and Behavioral Sciences at Arizona State University, purchased a small quantity of Bitcoin ar
Blockchain.info Watch-Only Import Without Private Key Retention
Exchange custody
In June 2017, a Bitcoin Talk forum user (amirheavy666) discovered that approximately 0.00027375 BTC accumulated on a Blockchain.info wallet created around 2014
BTC-e Exchange Seized by U.S. DOJ: 1 Million Users Lose Access (July 2017)
Exchange custody
BTC-e, founded in 2011 and headquartered in Russia, operated as an unlicensed money transmitter for six years, processing over $9 billion in cryptocurrency tran
Blockchain.info 2FA Email Delivery Failure — December 2017 Access Lock
Exchange custody
In early December 2017, the user crando discovered they could not access their Blockchain.info hosted wallet after the platform failed to deliver two-factor aut
Wallet.dat Corruption After Accidental Drive Format — Recovery via Data Recovery and Pywallet
Software wallet
In July 2017, AleksTo, a newcomer to Bitcoin, accidentally formatted their hard drive, destroying the only local copy of their wallet.dat file. The user immedia
Jaxx Mobile Wallet — Permanent Loss After Android Factory Reset Without Seed Backup
Software wallet
In September 2017, a BitcoinTalk user (Mikekom) reported installing the Jaxx wallet application on an Android smartphone to hold Bitcoin earned by their 13-year
Armed Kidnapping for Hardware Wallet Access: $1.8M Ether Theft — New York 2017
Hardware wallet with passphrase
On November 4, 2017, Louis Meza, 35, of Jersey City, New Jersey, orchestrated a sophisticated attack against a personal acquaintance in New York City. Meza arra
Brazilian Bitcoin Miner's Wife Kidnapped for Ransom — 2017 Florianopolis Case
Unknown custody system
In 2017, a Brazilian Bitcoin miner based in Florianopolis became the subject of local media profiles highlighting his cryptocurrency fortune accumulated through
Forgot Trezor PIN and Seed Words: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In 2017, during Bitcoin's price surge, a user documented their experience losing access to a Trezor hardware wallet containing approximately $30,000 in Bitcoin.
Forgotten Trezor PIN and Lost Seed Words: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In 2017, a Bitcoin holder using a Trezor hardware wallet lost access to approximately $30,000 worth of Bitcoin after forgetting both the device PIN and the back
Documentation status