Part of the CustodyStress archive of observed Bitcoin custody incidents
Present and Interpretable
Cases where documentation was available and interpretable but other barriers prevented recovery.
Even where documentation was present and interpretable, 62% of determinate cases resulted in a blocked outcome. Documentation reduces but does not eliminate access failure — in many cases the constraint was technical or institutional rather than informational.
174
Blocked
54
Constrained
51
Survived
20
Indeterminate
82% of determinate cases resulted in blocked or constrained access.
299 observed cases
Blocked
174 (58%)
Constrained
54 (18%)
Survived
51 (17%)
Indeterminate
20 (7%)
Colorado Bitcoin Investor Death: Family Discovery and Coinbase Estate Transfer 2017
Exchange custody
A Colorado-based Bitcoin investor died suddenly in 2017 without informing his family of his cryptocurrency holdings. The family had no initial awareness that he
Trezor PIN and Seed Words Forgotten: $30,000 Bitcoin Recovery
Hardware wallet (single key)
In October 2017, a Trezor hardware wallet user discovered they had forgotten both their PIN and recovery seed words, creating a dual-layer access barrier to app
Hidden Line Feed Character Blocks Bitcoin Core Wallet Access
Software wallet
In February 2017, scutzi128 documented a Bitcoin Core wallet access failure on the Bitcoin Technical Support forum. The user had encrypted their wallet with a 2
Corrupted 2013 wallet.dat Recovery via Community-Guided Disk Scanning
Software wallet
In December 2017, a macOS Bitcoin Core user attempted to restore access to two wallet.dat files created in late 2013. The user had downloaded a contemporary ver
Colorado Estate: Bitcoin Recovered via Coinbase After Sudden Death (2017)
Exchange custody
A Colorado resident in his twenties died unexpectedly in 2017, leaving his family to navigate an unanticipated cryptocurrency holding. The discovery came only a
33.54 BTC Corrupted in Wallet.dat: Binary File Opened in Text Editor
Software wallet
In July 2016 or earlier, ketubi saved a wallet.dat file from Bitcoin Core to a USB drive, intending to create an offline backup. Years later, in December 2017,
CHBTC Bitcoin Withdrawal Suspension Under PBOC Regulatory Order (February–mid-2016)
Exchange custody
In late January and early February 2016, China's People's Bank (PBOC) convened meetings with major Bitcoin exchanges to mandate upgraded Know Your Customer (KYC
Block.io Permanent Loss: Forgotten PIN and Missing Secret Mnemonic Backup
Exchange custody
In February 2016, a BitcoinTalk user identifying as CaRLoSXXX posted a distress message after losing access to their Block.io wallet. Block.io is a non-custodia
Cryptsy Exchange: 13,000 BTC Theft Concealed, Ponzi Operations, Founder Flight (2014–2016)
Exchange custody
Cryptsy, a Florida-based cryptocurrency exchange operated by Paul Vernon (online alias 'Big Vern'), suffered a critical security breach in July 2014 when attack
Poloniex Suspends New Hampshire Operations, Forces User Withdrawals by October 6, 2016
Exchange custody
In September 2016, Poloniex, a major US-based cryptocurrency exchange known for altcoin trading, announced a service suspension affecting all New Hampshire resi
Cointrader Exchange Discovers Bitcoin Shortfall, Suspends Operations Indefinitely (March 2016)
Exchange custody
Cointrader operated as a Canadian cryptocurrency exchange with modest activity through early 2016, processing approximately 81 BTC in daily trading volume durin
OKCoin Bitcoin Withdrawal Freeze: PBOC Regulatory Action Extends 4 Months (February–June 2016)
Exchange custody
The People's Bank of China initiated regulatory inspections of OKCoin, Huobi, and BTCC in early January 2016, identifying serious compliance gaps: illegal margi
Bitcurex Exchange Collapse: 2,300 BTC Lost, No Customer Database Backups
Exchange custody
Bitcurex launched in 2012 as Poland's first and largest Bitcoin exchange, processing over $50 million in BTC transactions during its final six months. The platf
1,000+ BTC Permanently Lost: Multiple Hard Drive Formats Destroyed Wallet Data
Software wallet
In 2009, a teenager claiming to be an early Bitcoin adopter received over 1,000 BTC allegedly directly from Satoshi Nakamoto. The user stored the wallet on a de
Kevin Durant Locked Out of Coinbase Bitcoin Account for 9 Years After 2016 Purchase
Exchange custody
Kevin Durant purchased Bitcoin on Coinbase in September 2016 at approximately $650 per coin, following repeated conversations with Golden State Warriors teammat
Gatecoin Exchange: 250 BTC and 185,000 ETH Drained via Cold Storage Routing Compromise
Exchange custody
Gatecoin Limited operated as a Hong Kong-based cryptocurrency exchange from 2013, gaining credibility through backing by the Hong Kong Science and Technology Pa
Huobi Bitcoin Withdrawal Freeze: 4-Month Regulatory Lockout (February–June 2016)
Exchange custody
Huobi, one of China's largest cryptocurrency exchanges, was subject to a January 2016 People's Bank of China (PBOC) inspection that also targeted OKCoin and BTC
BTCC and Major Chinese Exchanges Freeze Bitcoin Withdrawals Under PBOC Compliance (Feb–Jun 2016)
Exchange custody
BTCC (BTCChina), founded in 2011 and led by CEO Bobby Lee, was one of the world's oldest and largest Bitcoin exchanges. In January 2016, the People's Bank of Ch
Electrum Wallet Password Loss: 4 BTC Inaccessible Without Seed Backup
Software wallet
On April 6, 2016, Andi300 posted on forum.bitcoin.com describing an immediate custody failure: the user had just received 4 BTC but was unable to send or access
Andreas1324 Permanently Locked Out of Electrum Wallet: Forgotten Password, No Seed Backup (May 2016)
Software wallet
In May 2016, a BitcoinTalk user posting as Andreas1324 opened a public thread in the Electrum wallet subforum describing complete loss of access to a wallet hol
Corrupted Encrypted wallet.dat Recovered via Partition-Level Recovery
Software wallet
In March 2016, a Bitcoin Core user discovered their only backup of an encrypted wallet.dat file had become corrupted, likely due to improper shutdown of Bitcoin
BIP39 Passphrase Confusion: How a Mobile PIN Hid Bitcoin for Five Years
Software wallet
In mid-2016, the user's Android device failed. They recovered their MyCelium wallet using their seed phrase but found all pre-2016 Bitcoin gone. The wallet show
Cryptsy Exchange Insolvency: 2014 Hack Concealed Until 2015 Withdrawal Freeze
Exchange custody
Cryptsy, a Florida-registered multi-currency exchange founded in 2013, suffered a significant security breach in 2014 that compromised user Bitcoin and altcoin
796 Exchange — 1,000 BTC Stolen via Withdrawal Address Redirect (January 2015)
Exchange custody
796 was a Chinese cryptocurrency exchange offering spot and futures trading. In late January 2015, the platform discovered a security breach in which an attacke
James Howell Bitcoin Hard Drive: Decade-Long Landfill Recovery Attempt Denied
Software wallet
James Howell, a Bitcoin holder from the 2014–2015 era when Bitcoin traded below $1,000, discarded a hard drive containing his private keys while cleaning his of
Documentation status