CustodyStress
Archive › Documentation status › Present and Interpretable
Part of the CustodyStress archive of observed Bitcoin custody incidents

Present and Interpretable

Cases where documentation was available and interpretable but other barriers prevented recovery.

Even where documentation was present and interpretable, 62% of determinate cases resulted in a blocked outcome. Documentation reduces but does not eliminate access failure — in many cases the constraint was technical or institutional rather than informational.

174
Blocked
54
Constrained
51
Survived
20
Indeterminate

82% of determinate cases resulted in blocked or constrained access.

299 observed cases
Blocked
174 (58%)
Constrained
54 (18%)
Survived
51 (17%)
Indeterminate
20 (7%)
Son Drugs Father and Steals $400,000 in Bitcoin in Bethesda, Maryland
Software wallet
Blocked 2021
In May 2021, a Bethesda, Maryland resident was incapacitated after his son spiked his tea with drugs, enabling the son to access and transfer approximately $400
Bradford Kidnapping: 14-Year-Old Bitcoin Holder Extorted for Cryptocurrency
Unknown custody system
Blocked 2021
In May 2021, a 14-year-old boy in Bradford, Yorkshire, England, was kidnapped and held for ransom by perpetrators seeking to extort his Bitcoin holdings. The bo
Liquid Exchange $80M Hack (August 2021): Withdrawal Freeze, FTX Bailout, Full Acquisition
Exchange custody
Constrained 2021
On August 19, 2021, Japanese cryptocurrency exchange Liquid discovered that hackers had compromised its warm wallet infrastructure and transferred approximately
Recife Bank Director Abducted and Coerced to Transfer 4.78 Bitcoin
Software wallet
Blocked 2021
In March 2021, a bank director based in Recife, Brazil was abducted by a criminal gang. During captivity, the director was physically assaulted—attackers knocke
Armed Home Robbery: Swedish Couple Coerced to Transfer 1M SEK Bitcoin
Hardware wallet (single key)
Blocked 2021
In February 2021, armed robbers forced their way into a private residence in Stockholm, Sweden, and coerced a married couple to surrender Bitcoin holdings value
AscendEX Exchange $78M Hot Wallet Breach — December 2021
Exchange custody
Constrained 2021
On December 11, 2021, AscendEX (formerly BitMax) disclosed a significant security breach affecting its hot wallet infrastructure. Approximately $78 million in c
Altsbit Exchange Hack (February 2020): Institutional Failure, Partial Recovery
Exchange custody
Blocked 2020
Altsbit, an Italian cryptocurrency exchange that had been operational for only a few months, suffered a catastrophic security breach in February 2020. Attackers
Six Bitcoin Custody Failures: Exchange Collapse, Laptop Theft, and Deleted Wallets (2020)
Exchange custody
Blocked 2020
In March 2020, a BitcoinTalk forum thread aggregated six real-world Bitcoin access failures from individual users. User garyrowe reported losing keys to a non-B
Peter Schiff Lost Access to Gifted Bitcoin After App Update, Never Recorded Seed Phrase
Software wallet
Blocked 2020
On January 19, 2020, Peter Schiff, an economist and well-known Bitcoin critic, announced on Twitter that he had lost access to all his Bitcoin. The funds—approx
Blantyre Home Invasion: Victim Coerced to Transfer $200,000 Bitcoin
Unknown custody system
Blocked 2020
In March 2020, a home invasion occurred in Blantyre, Scotland, during which a woman occupant was assaulted with a Toblerone bar and forced under duress to trans
Vietnamese Police Officers Charged in $1.6 Million Bitcoin Robbery
Software wallet
Blocked 2020
In May 2020, Le Duc Nguyen, a Bitcoin holder in Ho Chi Minh City, Vietnam, became the victim of a coordinated robbery by police officers. The officers seized ap
Armed Home Invasion and Forced Cryptocurrency Transfer in Carlisle
Exchange custody
Blocked 2020
In February 2020, armed intruders broke into a residential property in Carlisle, England. The attackers, wielding a gun and knife, forced the occupants—a couple
Livecoin Exchange Compromised by Server Attack — Price Manipulation, Permanent Shutdown
Exchange custody
Blocked 2020
Livecoin, a Russian cryptocurrency exchange, suffered a critical infrastructure compromise on 23 December 2020 when attackers gained control of the exchange's s
KuCoin Exchange Breach September 2020: $280M Stolen, $204M Recovered
Exchange custody
Constrained 2020
On September 26, 2020, KuCoin announced a security breach affecting its hot wallets. Attackers with access to private keys stole approximately $280 million in c
Eterbase Exchange Breach: $5.4M Stolen, Limited Recovery
Exchange custody
Blocked 2020
On September 8, 2020, Eterbase, a Slovakian cryptocurrency exchange, discovered unauthorised transfers totalling approximately $5.4 million from its hot wallets
Inherited Bitcoin Recovery After Mother's Death: 10 BTC Sold, Remainder Secured
Software wallet
Survived 2020
A sole heir inherited Bitcoin holdings from their mother, who died the day after Thanksgiving 2020. The heir possessed complete recovery documentation: a 12-wor
Iroro Wisdom Ovie Killed in Bitcoin-Motivated Home Invasion, Nigeria 2020
Software wallet
Blocked 2020
In January 2020, Iroro Wisdom Ovie was killed during a home invasion in Abraka, Delta State, Nigeria. The attackers were motivated specifically by knowledge tha
Mobile Wallet Hardware Failure: No Seed Backup, Permanent Loss
Software wallet
Blocked 2020
Hippocrypto, a BitcoinTalk user, lost access to Bitcoin stored exclusively on a mobile software wallet after the smartphone suffered catastrophic internal hardw
Mark Cheng Jin Quan Kidnapped and Extorted for Bitcoin in Bangkok
Software wallet
Blocked 2020
Mark Cheng Jin Quan, a Singapore-based blockchain advisor, was kidnapped in Bangkok, Thailand in January 2020 and held at gunpoint by his captors. Under physica
Atomic Wallet: 2 BTC Permanently Inaccessible After OS Reinstall Without Seed Backup
Software wallet
Blocked 2020
In September 2020, a BitcoinTalk user (dovjann) disclosed a complete custody failure involving approximately 2 BTC held in Atomic Wallet on a Windows laptop. At
SBU Officers Kidnap and Torture Businessman for 7 Bitcoin Transfer
Unknown custody system
Blocked 2020
In October 2020, officers from Ukraine's cyber department of the Security Service of Ukraine (SBU) kidnapped a Kyiv-based businessman, drove him to a forest loc
Bitcoin Trader Coerced Under Torture: Drouwenerveen Home Invasion, 2019
Unknown custody system
Blocked 2019
In February 2019, Tjeerd H., a Bitcoin trader in Drouwenerveen, Netherlands, experienced a violent home invasion. Armed attackers broke into his residence and s
Blockchain.com Web Wallet Access Failures: Lost Passwords and Inaccessible Email Recovery
Exchange custody
Blocked 2019
Between 2013 and 2019, several users created Bitcoin wallets on blockchain.com (formerly blockchain.info), a web-based custodial platform popular during early B
Forgotten 115-Character Wallet Password Recovered via GPU Typo-Bruteforce
Software wallet
Survived 2019
In August 2017, a Bitcoin enthusiast created a Bitcoin Core wallet secured by a 115-character sentence-based password and wrote it down. In June 2019, when they
Shahid Naseer: 9 BTC Extorted Under Kidnapping in Lahore, 2019
Software wallet
Blocked 2019
Shahid Naseer, an information technology professor in Lahore, Pakistan, was kidnapped in March 2019 by a student acting in coordination with corrupt police offi
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Documentation status
Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.