CustodyStress
Archive › Documentation status › Present and Interpretable
Part of the CustodyStress archive of observed Bitcoin custody incidents

Present and Interpretable

Cases where documentation was available and interpretable but other barriers prevented recovery.

Even where documentation was present and interpretable, 62% of determinate cases resulted in a blocked outcome. Documentation reduces but does not eliminate access failure — in many cases the constraint was technical or institutional rather than informational.

174
Blocked
54
Constrained
51
Survived
20
Indeterminate

82% of determinate cases resulted in blocked or constrained access.

299 observed cases
Blocked
174 (58%)
Constrained
54 (18%)
Survived
51 (17%)
Indeterminate
20 (7%)
Osaka Gang Kidnaps and Tortures Gym Member for Cryptocurrency
Unknown custody system
Blocked 2022
In June 2022, a criminal gang operating in Osaka, Japan carried out a kidnapping and torture case targeting a fellow gym member for the purpose of stealing cryp
Little Elm, Texas Home Invasion: $1.4M Hardware Wallet Sought but Not Found
Hardware wallet (single key)
Survived 2022
In December 2022, armed home invaders broke into a residential property in Little Elm, Texas, and subjected the occupants to approximately three hours of tortur
Deribit $28M Hot Wallet Compromise — November 2022 — No Client Loss
Exchange custody
Constrained 2022
On November 1, 2022, Deribit, a leading cryptocurrency derivatives exchange specializing in Bitcoin and Ethereum options, discovered that its hot wallet had bee
LCX Hot Wallet Compromised: $6.8M Stolen, $1.3M Recovered Through Blockchain Tracing
Exchange custody
Constrained 2022
On January 9, 2022, LCX, a Liechtenstein-based cryptocurrency exchange operating under Financial Market Authority licensing, discovered that one of its hot wall
Russian Couple Forced to Transfer Bitcoin Under Armed Coercion — September 2022
Software wallet
Blocked 2022
In September 2022, a Russian couple experienced a custody failure driven by physical coercion rather than technical or administrative error. Six attackers ambus
Three Arrows Capital Collapse: $10B Fund, $3.5B Frozen Claims, Founder Flight
Institutional custody
Blocked 2022
Three Arrows Capital, founded in 2012 by Zhu Su and Kyle Davies, operated as a cryptocurrency investment fund managing approximately $10 billion in assets throu
Genesis Global Capital Freezes $900M in Gemini Earn Bitcoin — Retail Users Locked Out
Exchange custody
Constrained 2022
Throughout 2022, Genesis Global Capital—the cryptocurrency lending subsidiary of Digital Currency Group—accumulated exposure to failing counterparties and deter
Arjun Bhargav Lucknow: 8 BTC Extorted Under Torture
Software wallet
Blocked 2022
In August 2022, Arjun Bhargav, a realtor based in Vrindavan Yojana, Lucknow, Uttar Pradesh, was abducted by three assailants who subjected him to torture in ord
BlockFi Chapter 11: 100,000+ Creditors, $355M Crypto Frozen After FTX Collapse
Exchange custody
Constrained 2022
BlockFi, a centralized lending platform that accepted customer deposits of Bitcoin and other cryptocurrencies, announced a withdrawal halt on November 10, 2022,
Florida-Based Gang Conducts 11 Coordinated Crypto Home Invasions Across US States 2022–2023
Unknown custody system
Blocked 2022
Between 2022 and 2023, a 13-member criminal network based in Florida escalated from digital theft tactics to systematic home invasions targeting cryptocurrency
Phone Lost With 12-Word Recovery Phrase Stored: Permanent Bitcoin Loss
Software wallet
Blocked 2022
On April 4, 2022, a Bitcoin holder reported losing their mobile phone on which they had stored their 12-word recovery phrase. The user retained knowledge of the
14.5 BTC Stolen From bitcoinpaperwallet.com-Generated Wallet
Software wallet
Blocked 2021
In January 2021, a Bitcoin holder attempted to create a paper wallet using bitcoinpaperwallet.com. The user reported running the generator offline before sendin
Armory v0.88.1 Desktop Wallet: 50+ BTC Inaccessible Due to Forgotten Passphrase
Software wallet
Indeterminate 2021
In April 2021, a BitcoinTalk user identified as vect0rz reported losing access to an Armory v0.88.1 desktop wallet containing over 50 BTC. The wallet was create
Blocktrail Wallet Recovery: Lost Password, Multiple Backup Seeds, Platform Tool Failure
Exchange custody
Constrained 2021
LSU777, a BitcoinTalk forum user, attempted recovery of a Blocktrail-hosted wallet created in the pre-fork era (circa 2016) after losing the primary password. T
250 LTC Custody Failure: Lost Passphrase, No Recovery Path
Software wallet
Indeterminate 2021
In January 2021, a BitcoinTalk forum user identified as realman123 disclosed a custody failure involving approximately 250 Litecoin stored in a Litecoin Core de
Electrum Watch-Only Wallet With Lost Seed Phrase: No Recovery Path
Software wallet
Blocked 2021
In June 2021, a BitcoinTalk user (Ed801) discovered that their Electrum wallet, created nine months prior in September 2020, had become functionally inaccessibl
Zaryn Dentzel Home Invasion: Torture and Forced Bitcoin Transfer in Madrid
Hardware wallet (single key)
Blocked 2021
Zaryn Dentzel, an American co-founder of Tuenti (a major Spanish social network), became the victim of a violent home invasion in Madrid in November 2021. Attac
Mark Geor's $4 Million Cryptocurrency Safe Stolen in New Zealand Burglary
Hardware wallet (single key)
Indeterminate 2021
In September 2021, thieves targeted the home of Mark Geor in Westmere, New Zealand. The attackers forcibly removed a safe from the property that contained appro
Omsk Kidnapping and Extortion: $1M+ Cryptocurrency Seized Under Duress
Unknown custody system
Blocked 2021
In July 2021, three men in Omsk, Russia abducted a victim and held them under physical duress to extort cryptocurrency holdings exceeding $1 million. The perpet
Simon Arthuis: Murder for Cryptocurrency Access in France, August 2021
Software wallet
Blocked 2021
Simon Arthuis, a computer engineering student in Plancher-Bas, France, was attacked, drugged, tortured, and murdered in August 2021 by five assailants who targe
Tomsk Miner Robbed of 86 BTC in Armed Home Attack — October 2021
Hardware wallet (single key)
Blocked 2021
In October 2021, an unidentified Bitcoin miner operating in Tomsk, Russia became the target of an armed robbery at his residence. The attackers stole approximat
BitMart Exchange Security Breach: $196M Stolen from Unprotected Hot Wallets
Exchange custody
Constrained 2021
BitMart, a cryptocurrency exchange, suffered a major security breach on December 4–5, 2021, when attackers obtained private keys controlling two internet-connec
Recovery Phrase Failed to Restore Imported Addresses: Funds Permanently Inaccessible
Software wallet
Blocked 2021
A Blockchain.com user had deposited Bitcoin into imported addresses within their wallet application, unaware that funds in imported addresses required separate
London Teenage Gang: £115,000 Cryptocurrency Robbery by Knifepoint 2021–2022
Software wallet
Blocked 2021
Between 2021 and 2022, a group of teenagers executed a systematic campaign of armed home invasions targeting cryptocurrency holders in London. The gang, numberi
Blockchain.com KYC Re-Verification Lockout: 30-Day Withdrawal Freeze
Exchange custody
Survived 2021
In October 2021, a Blockchain.com user encountered a mandatory identity verification step during login—a process previously completed without friction. The veri
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Documentation status
Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.