Part of the CustodyStress archive of observed Bitcoin custody incidents
Present and Interpretable
Cases where documentation was available and interpretable but other barriers prevented recovery.
Even where documentation was present and interpretable, 62% of determinate cases resulted in a blocked outcome. Documentation reduces but does not eliminate access failure — in many cases the constraint was technical or institutional rather than informational.
174
Blocked
54
Constrained
51
Survived
20
Indeterminate
82% of determinate cases resulted in blocked or constrained access.
299 observed cases
Blocked
174 (58%)
Constrained
54 (18%)
Survived
51 (17%)
Indeterminate
20 (7%)
43.6 BTC Recovered via RoboForm RNG Reverse-Engineering After TrueCrypt Corruption
Software wallet
Michael, a European Bitcoin holder, generated and secured a 20-character password using RoboForm in April 2013 and transferred 43.6 BTC into a software wallet.
Armory Wallet Synchronization Failure: Access Restored After Software Upgrade
Software wallet
In October 2013, a BitcoinTalk user holding approximately 0.1008 BTC in an encrypted Armory wallet encountered a critical access failure. The user possessed bot
Bitfloor Exchange Closure March 2013: Banking Relationship Failure After Prior Hack
Exchange custody
Bitfloor, a US-based Bitcoin exchange, announced permanent closure on March 17, 2013, after its banking partner terminated the exchange's account without explan
Cryptsy Exchange Collapse: Concealed Hack Left Users Holding Worthless Balances
Exchange custody
Cryptsy emerged as the dominant altcoin exchange during the 2013 cryptocurrency boom, facilitating trading in Litecoin, Dogecoin, Feathercoin, and hundreds of a
CoinLab vs. Mt. Gox: Partnership Collapse Traps North American Customer Bitcoin in Legal Limbo (May 2013)
Exchange custody
In 2012, Mt. Gox and CoinLab signed a partnership agreement under which CoinLab would assume management of Mt. Gox's US and Canadian customer operations, includ
Encrypted wallet.dat passphrase mismatch: offline wallet creation to recovery (2013)
Software wallet
In July 2013, a user created an encrypted wallet on an Ubuntu live CD and stored the wallet.dat file offline. Several months later, in December 2013, he importe
Matthew Moody: Bitcoin Miner Dies in Plane Crash, Wallet Inaccessible
Software wallet
Matthew Moody was an early Bitcoin miner who began accumulating coins during the network's nascent period when mining remained feasible on standard consumer har
DHS Seizure of Mt. Gox Dwolla and Wells Fargo Accounts (May 2013)
Exchange custody
On May 15, 2013, the US Department of Homeland Security, acting through Immigration and Customs Enforcement, seized approximately $2.9 million from Mt. Gox's Dw
Instawallet Hosted Wallet Shutdown After 2013 Security Breach: Partial User Reimbursement
Exchange custody
Instawallet, operated by French company Paymain (later Paymium), provided frictionless Bitcoin access during the early ecosystem's rapid expansion. The service
Kristoffer Koch Recovers Forgotten 5,000 BTC Wallet After Four Years
Software wallet
In 2009, Kristoffer Koch, a Norwegian engineering student, purchased 5,000 Bitcoin for approximately 150 Norwegian kroner (roughly $27 USD at the time) as resea
Blockchain.info iOS App Private Key Corruption: Developer Assisted One User, Denied Another
Exchange custody
In April 2013, a blockchain.info iOS app user transferred Bitcoin from Mt. Gox to a newly created address via blockchain.info's mobile application. The transact
Noitev's Lost Electrum Password: 1.8–1.9 BTC Recovered via Brute-Force Attack
Software wallet
On April 8, 2013, BitcoinTalk user Noitev reported losing access to an Electrum wallet holding approximately 1.8–1.9 BTC due to a forgotten password. The wallet
Bitcoin-Qt Wallet Loss: Executable Backup Without Private Key File (2013)
Software wallet
TheD1ceMan, a forum user, experienced an irrecoverable loss of approximately 1.8 BTC (valued at $2,300–$2,700 USD at May 2013 market prices) due to a critical m
James Howells and the Landfill Bitcoin: Device Lost, Recovery Legally Blocked
Software wallet
James Howells, a UK resident, discarded a hard drive containing an encrypted Bitcoin wallet during a routine office clearance in 2013. The device was disposed o
Australian Miner Loses Early Bitcoin When Sole USB Backup Drive Fails Irrecoverably
Software wallet
Alex, an Australian Bitcoin miner based in Melbourne, mined Bitcoin around 2010 when mining was still a hobbyist activity with negligible monetary value. Unlike
Bomben Recovers 2013 Bitcoin Wallet Locked by Nonstandard Private Key Encoding
Software wallet
Bomben created a Bitcoin wallet in 2013 using software that implemented a nonstandard encoding for private keys, diverging from the Wallet Import Format (WIF) s
Mt. Gox SEPA Withdrawal Delayed 28 Days: lukcoin's Unresolved Case (May 2013)
Exchange custody
On May 7, 2013, BitcoinTalk user lukcoin posted in the Mt. Gox withdrawal delays thread describing a SEPA transfer initiated on April 9 that had not arrived aft
Maxime: Hard Drive Corruption Destroyed Only Copy of Seed Phrase
Software wallet
Maxime, a Canadian journalist, began mining Bitcoin during the 2012–2013 period when the technology represented an emerging alternative financial system. He suc
Mt. Gox Bitcoin Withdrawal Crisis: Weeks-Long Delays Signal Terminal Operational Failure
Exchange custody
By November 2013, Mt. Gox customers attempting to withdraw Bitcoin faced indefinite waiting periods, a critical escalation from earlier fiat-only delays. What h
Matthew Moody: Early Bitcoin Miner Dies in Plane Crash, Estate Inaccessible
Exchange custody
Matthew Philip Moody, 26, of San Ramon, California, was an early Bitcoin miner who accumulated coins during the network's early years using his home computer. O
Dave Kleiman Estate vs. Craig Wright: 1.1 Million Bitcoin, Ownership Unresolved
Unknown custody system
Dave Kleiman, a computer forensics specialist based in Florida, was an early Bitcoin developer who died on April 26, 2013, after years of declining health follo
Inputs.io Hack: 4,100 BTC Stolen, Partial Refunds October 2013
Exchange custody
Inputs.io was an Australian-hosted Bitcoin wallet service operated by a developer known as TradeFortress. On October 23, 2013, the platform suffered a security
Blockchain.info Web Wallet: Imported Private Key Vanished After Sync Popup
Exchange custody
In February 2013, a BitcoinTalk user (BurtW) generated a vanity address using vanitygen and imported the private key into his Blockchain.info web wallet account
Blockchain.info Hosted Wallet Recovery: Password Reset via Seed Phrase (2013)
Exchange custody
PandaNL opened a Blockchain.info hosted wallet in 2013 and over several years forgot the account password. The user retained three critical pieces of recovery i
Multibit Wallet Recovered From Formatted Hard Drive After 5 Years
Software wallet
In 2013, a Bitcoin holder stored funds in a Multibit wallet on a work desktop computer. The hard drive was subsequently formatted, and the user assumed the Bitc
Documentation status
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