Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Recovery Procedure — Passphrase Unavailable
Cases where no written procedure existed for how recovery would be executed. The holder understood the arrangement; no record existed to guide anyone else. This page shows archive cases where both conditions were present.
75% of all Passphrase Unavailable cases in the archive involve this structural dependency. Among them, 56% of determinate cases resulted in a blocked outcome. The most common recovery path is password bruteforce.
36
Blocked
4
Constrained
24
Survived
105
Indeterminate
63% of determinate cases resulted in blocked or constrained access.
169 observed cases
Blocked
36 (21%)
Constrained
4 (2%)
Survived
24 (14%)
Indeterminate
105 (62%)
AES256-CBC Encrypted Wallet: Partial Password Loss and Brute-Force Recovery
Software wallet
In July 2022, a Bitcoin holder posted to Stack Exchange describing an AES256-CBC encrypted wallet protected by a 15-character passphrase combining uppercase, lo
Incomplete Seed Phrase and Lost Password: Electrum Wallet Recovery Blocked
Software wallet
In April 2022, a BitcoinTalk user reported a custody failure affecting their brother's Electrum wallet. The brother had stored a 12-word BIP39 mnemonic phrase i
BitcoinTalk Bounty: $10,000 Offered for Forgotten Wallet Password Recovery
Unknown custody system
In April 2022, a BitcoinTalk forum user posting as 'walletrecovery' published a bounty thread offering $10,000 to anyone who could help recover a Bitcoin wallet
MultiBit Classic Wallet Password Lost, No Seed Phrase Documented (2014)
Software wallet
In January 2021, a user identified as mr_fish2021 recovered an old Windows computer containing a MultiBit Classic wallet created in 2014. The wallet held an und
Bitcoin Core Wallet: Encryption Mismatch Between Old Wallet Format and Modern Change Addresses
Software wallet
In early January 2021, a husband and wife discovered an old hard drive containing a Bitcoin Core wallet from prior mining operations and promotional credits. On
Blocktrail Wallet Recovery: Lost Password, Multiple Backup Seeds, Platform Tool Failure
Exchange custody
LSU777, a BitcoinTalk forum user, attempted recovery of a Blocktrail-hosted wallet created in the pre-fork era (circa 2016) after losing the primary password. T
Electrum Wallet Recovery Failure: Custom Extended Passphrase Lost to Platform Keyboard Layout Shift
Software wallet
In 2020, a Bitcoin holder created three Electrum wallets on Ubuntu Linux using a bootable USB drive as the sole storage medium, with no additional backups maint
Bitcoin Core Wallet Password Lost After 4 Years: Encryption Without Memory
Software wallet
Jan Drapper acquired Bitcoin in 2017 and transferred it to a Bitcoin Core self-custody wallet running on a dedicated offline laptop. Following advice from an ac
Bitcoin Core Wallet Encryption: Password Valid for First Change, Invalid for Second
Software wallet
In early January 2021, a husband and wife recovered a hard drive containing Bitcoin from mining activity conducted years earlier. On January 1, the husband open
Bitcoin Core 0.21 Wallet Rejects Passphrase During Spend Attempt
Software wallet
In April 2021, a Bitcoin Core 0.21 user encountered a critical custody failure when attempting to send coins from an encrypted wallet. The wallet prompted for a
Electrum Seed Phrase Recovery Failure: Empty Wallet After 7-Year Gap
Software wallet
In February 2021, alejandroaa posted to the Bitcoin Forum seeking help recovering Bitcoin allegedly given to his mother in 2013–2014. At that time, the mother w
Forgotten Passphrase & Missing Recovery Phrase: 2013 Blockchain.info Wallet
Software wallet
In February 2021, a BitcoinTalk user identified as Dercie reported being locked out of a Blockchain.info wallet created in 2013. The user had preserved the wall
BIP38-Encrypted Paper Wallet: Forgotten Passphrase Blocks Access
Software wallet
On 12 January 2021, a Bitcoin user with the forum handle abashai posted to the BitcoinTalk Technical Support forum describing a custody access failure involving
BIP38 Passphrase Loss: Paper Wallet Rendered Inaccessible
Software wallet
In January 2021, a BitcoinTalk user (handle: abashai) discovered a critical custody access failure after generating a paper wallet with BIP38 encryption. The us
Electrum Wallet Dual Loss: Password and Seed Phrase Forgotten – November 2020
Software wallet
In November 2020, a BitcoinTalk forum user identified as 'irukandji' reported a custody access failure involving an Electrum software wallet. The user had forgo
Illegible Seed Phrase Backup: 1+ BTC Inaccessible on Ledger Nano X
Hardware wallet (single key)
A Ledger Nano X hardware wallet purchased around 2018–2019 held over 1 BTC in a native Segwit address (bc1qyw9dcldzl6jaam0rdz5). The owner had followed standard
240-Byte Android Wallet Backup from 2013: Recovery Path Unclear Without Passphrase
Software wallet
In October 2020, a Bitcoin holder reported losing the Android device containing their Bitcoin Wallet (Schildbach wallet) from late 2013. The only artifact remai
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Forgotten PIN on Mycelium Android Wallet: Seed Phrase Failed to Restore Bitcoin
Software wallet
In May 2019, a BitcoinTalk user reported a custody failure affecting their friend's self-custody Bitcoin holdings. The friend had created a Mycelium wallet on a
Forgotten Password to 18.2 BTC Bitcoin Core Wallet (May 2014)
Software wallet
On December 13, 2019, a BitcoinTalk forum user (na4e41.02) posted in the Bitcoin Technical Support section requesting assistance recovering a wallet.dat file en
Forgotten 115-Character Wallet Password Recovered via GPU Typo-Bruteforce
Software wallet
In August 2017, a Bitcoin enthusiast created a Bitcoin Core wallet secured by a 115-character sentence-based password and wrote it down. In June 2019, when they
Passphrase unavailable — exchange custody, unknown (2019)
Exchange custody
A 2019 BitcoinTalk thread documented a recurring custody failure pattern affecting blockchain.com (formerly blockchain.info) users from the 2011–2014 era. The o
Lost Electrum Wallet Password: wallet.dat File Encrypted, No Backup Credential
Software wallet
In February 2019, a forum user identified as bitbemining posted a custody failure case involving an Electrum wallet. The user possessed the encrypted wallet.dat
Electrum Seed Version 18 Password Recovery: btcrecover Incompatibility Resolved
Software wallet
In December 2019, a BitcoinTalk user (red14159) discovered a wallet.dat file from an Electrum wallet they had lost access to approximately three years earlier.
Related archive views
All Undocumented Recovery Procedure cases
All Passphrase Unavailable cases
Undocumented Recovery Procedure — Device Loss
Undocumented Recovery Procedure — Owner Death
Undocumented Recovery Procedure — Seed Unavailable
Single-Person Knowledge — Passphrase Unavailable
Passphrase Dependency — Passphrase Unavailable
Device-Dependent Access — Passphrase Unavailable
All cases
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