Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Recovery Procedure — Passphrase Unavailable
Cases where no written procedure existed for how recovery would be executed. The holder understood the arrangement; no record existed to guide anyone else. This page shows archive cases where both conditions were present.
75% of all Passphrase Unavailable cases in the archive involve this structural dependency. Among them, 56% of determinate cases resulted in a blocked outcome. The most common recovery path is password bruteforce.
36
Blocked
4
Constrained
24
Survived
105
Indeterminate
63% of determinate cases resulted in blocked or constrained access.
169 observed cases
Blocked
36 (21%)
Constrained
4 (2%)
Survived
24 (14%)
Indeterminate
105 (62%)
Second Password Lost on Blockchain.com Wallet: 0.34 BTC Inaccessible for 8 Years
Exchange custody
Approximately eight years before disclosure, the user created a Blockchain.com hosted wallet using the platform's dual-password security model. This architectur
TrueCrypt-Encrypted Wallet.dat: Partial Passphrase, Uncertain Recovery Path
Software wallet
A Bitcoin and Litecoin miner from the early 2014 era encrypted his wallet.dat file inside a TrueCrypt volume, motivated by security paranoia despite acknowledgi
10.5 BTC Locked in Electrum: Forgotten Passphrase, Public Recovery Attempt Failed
Software wallet
In October 2016, a Bitcoin holder transferred 10.511 BTC from a Bitcoin Core wallet stored on a thumb drive to Electrum. The motivation was straightforward: the
BIP38 Paper Wallet: Seven-Year Inaccessibility Resolved via Single-Character Error
Software wallet
In 2017, an individual encrypted a paper wallet using BIP38 encryption, protecting it with a passphrase derived from their favorite band—a mnemonic they believe
1 BTC Locked Behind Forgotten Electrum Passphrase: Professional Cracking Effort Failed
Software wallet
A Reddit user received 1 BTC and secured it using Electrum, a popular Bitcoin desktop wallet, with a password-protected encrypted file. The user later forgot th
Trezor Hardware Wallet: 0.1 BTC Inaccessible After PIN Loss and Seed Destruction
Hardware wallet (single key)
A Trezor hardware wallet user held 0.1 Bitcoin on the device approximately two years after initial purchase. The recovery seed phrase had been written down on p
4 BTC Lost Behind Forgotten Passphrase After Ledger PIN Lockout
Hardware wallet with passphrase
The user maintained a Ledger Nano S hardware wallet configured with two separate accounts: a primary account secured by a 24-word BIP39 seed phrase stored in co
Stefan Thomas and the IronKey Trap: 7,002 Bitcoin, 2 Attempts Left
Hardware wallet (single key)
Stefan Thomas, a programmer, received 7,002 BTC in 2011 as payment for creating an animated educational video about Bitcoin. He stored the private keys on an Ir
Developer Locked Out of $240 Million Bitcoin After Forgetting Hardware Wallet Passphrase
Hardware wallet with passphrase
A cryptocurrency developer became unable to access approximately $240 million in Bitcoin stored on a hardware wallet after forgetting the device's passphrase. T
IronKey Password Recovery: Developer Regains Access to $240M Bitcoin
Hardware wallet with passphrase
In the early 2010s, a software developer stored Bitcoin on an IronKey encrypted USB drive, securing it with a passphrase generated by RoboForm password manager.
Seven-Year Bitcoin Wallet Lockout: Passphrase Typo and Recovery Without Backup
Software wallet
A Bitcoin holder lost access to a self-custodied wallet for seven years after entering an incorrect passphrase derivative. The error locked the private key behi
170 BTC Passphrase Lockout: Year-Long Inaccessibility Resolved by Memory Recovery
Software wallet
In early 2011, an investor acquired approximately 170 BTC at roughly $10 per coin, storing the funds in Bitcoin-Qt, the primary self-custody software wallet ava
House Fire Destroyed Mycelium Mobile Wallet: 1.1 BTC With Unrecorded 15-Character Passphrase
Software wallet
A Bitcoin holder maintained 1.1 BTC in a Mycelium mobile wallet on an Android device, secured by a 15-character passphrase created over three years before the i
BlueWallet Password Lock Prevents Seed Phrase Restoration
Software wallet
A BlueWallet user set a password to protect their wallet, then forgot it. Standard custody protocol suggested the recovery seed phrase—held safely in written fo
Stefan Thomas: 7,002 Bitcoin Inaccessible on IronKey With 2 Password Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas, a German-born software developer based in San Francisco, accumulated 7,002 Bitcoin over years of work in the technology sector. In the early-to-m
Trezor Hardware Wallet: Passphrase Forgotten, Recovery Seed Insufficient
Hardware wallet with passphrase
A Bitcoin holder configured a Trezor hardware wallet using both a 24-word recovery seed and an optional passphrase feature for additional security. When returni
0.7 BTC Trapped in Unencrypted Change Address: Bitcoin Core Legacy Wallet
Software wallet
A Bitcoin user mined cryptocurrency in the early era using an unencrypted Bitcoin Core wallet.dat file. Years later, he encrypted the wallet software and execut
MultiBit 5.1 Password Authentication Failure After Windows 10 System Update
Software wallet
A MultiBit 5.1 user experienced catastrophic access failure following a Windows 10 system update. The wallet software subsequently rejected the user's correct p
Corrupted Encrypted Wallet.dat: 100 BTC Recovery Attempt via Pywallet
Software wallet
A user identified as chunglam posted on BitcoinTalk seeking assistance recovering approximately 100 BTC stored in a corrupted wallet.dat file protected by Bitco
Related archive views
All Undocumented Recovery Procedure cases
All Passphrase Unavailable cases
Undocumented Recovery Procedure — Device Loss
Undocumented Recovery Procedure — Owner Death
Undocumented Recovery Procedure — Seed Unavailable
Single-Person Knowledge — Passphrase Unavailable
Passphrase Dependency — Passphrase Unavailable
Device-Dependent Access — Passphrase Unavailable
All cases
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