Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access — Passphrase Unavailable
Cases where access to the wallet depended on a specific physical device or local installation, with no device-independent recovery path documented. Includes hardware wallets where the seed was stored only on the device, and software wallets where no seed phrase backup existed. This page shows archive cases where both conditions were present.
70% of all Passphrase Unavailable cases in the archive involve this structural dependency. Among them, 52% of determinate cases resulted in a blocked outcome. The most common recovery path is password bruteforce.
29
Blocked
2
Constrained
25
Survived
102
Indeterminate
55% of determinate cases resulted in blocked or constrained access.
158 observed cases
Blocked
29 (18%)
Constrained
2 (1%)
Survived
25 (16%)
Indeterminate
102 (65%)
Forgotten wallet.dat Password Blocks Access to Early Bitcoin Holdings
Software wallet
In February 2026, forum user lacuanto reported a custody access failure involving Bitcoin purchased during 2010–2011. The user had located an encrypted wallet.d
Armory Wallet Passphrase Loss: 2 BTC, Recovery Script Dependencies Unresolved
Software wallet
In January 2025, a BitcoinTalk forum user identified as Ronnie666 disclosed possession of an encrypted Armory .wallet file containing 2 BTC, estimated then at $
Electrum Seed Phrase Verified but Funds Inaccessible: Derivation Path Recovery Failure
Software wallet
In July 2025, the user 'nodc3' created a Bitcoin wallet using Electrum on macOS and deposited a small amount. Initial backup verification succeeded: the wallet
Forgotten Passphrase on Legacy wallet.dat: 1 BTC Recovery Attempt via Brute Force
Software wallet
In July 2025, a BitcoinTalk user identified as Maidak discovered an old wallet.dat file from years prior containing approximately 1 BTC. The wallet had been enc
Recovering Bitcoin from Encrypted 2013 Mt. Gox-Era Wallet.dat Without Passphrase
Software wallet
In early January 2025, a BitcoinTalk forum user ('thowed-away-agin') disclosed possession of an encrypted wallet.dat file originating from the Mt. Gox era (2013
Partial Seed Backup + Missing Passphrase Flag: BTCRecover Recovery Success
Software wallet
gab0miner created an Electrum wallet offline using a Linux Live CD on an unspecified date, recording only 11 of the required 12 BIP39 seed words into KeePass al
Trezor Model T Passphrase Loss: 0.7175 BTC On-Chain, Inaccessible
Hardware wallet with passphrase
In late December 2025, jwsutherland transferred approximately 0.7175 BTC from the Canadian exchange Newton to a native SegWit (bech32) address generated by a Tr
Blockchain.info Legacy Wallet Second Password Loss with Proprietary Mnemonic Incompatibility
Exchange custody
On December 17, 2024, a Bitcoin forum user discovered a Dropbox backup containing a 20-word mnemonic seed phrase and login credentials (email, password, wallet
Blockchain.com Wallet Inaccessible: Primary Password Works, Secondary Password Lost, Legacy Seed Incompatible
Exchange custody
In December 2024, a Bitcoin holder retrieved an encrypted wallet backup from Dropbox containing credentials for a Blockchain.info (now Blockchain.com) account o
Three Recovered wallet.dat Files (2009–2013): Corruption, Incompatibility, and Unknown Passphrase
Software wallet
Jay, an early Bitcoin participant who mined from 2009 onwards, stored wallet.dat files with minimal backup discipline—copying them to memory sticks as was custo
Deceased Partner's Encrypted wallet.dat: Password Confirmed but Holdings Unverifiable
Software wallet
In May 2024, a non-technical forum user discovered a wallet.dat file on an SD card containing personal photos belonging to their deceased partner, described as
Trezor Passphrase Forgotten After Factory Reset — Successful Recovery via Community Support
Hardware wallet with passphrase
BTCRSMD, a moderately experienced Bitcoin user, executed a deliberate custody strategy in July 2024. The user purchased Bitcoin via Swan and routed the coins th
Forgotten Bitcoin Core Passphrase: Family Lifesavings Locked After Home Invasion
Software wallet
SpaceMarine770 moved Bitcoin from Blockchain.com to Bitcoin Core (Version 25) in August 2024, approximately one to two weeks before reporting a home invasion an
Lost Electrum Wallet: Encrypted Backup Without Password or Seed Phrase
Software wallet
On March 17, 2023, a BitcoinTalk forum user (Lavey666) posted to the Electrum wallet software section describing a complete loss of access to their self-custodi
Electrum Wallet Password Loss: 0.5 BTC Inaccessible After Partner's Accidental Send
Software wallet
In April 2023, a BitcoinTalk user (mrleaker) reported losing access to an Electrum wallet containing 0.5 BTC. The wallet had been created years prior as a refer
Forgotten Ledger Nano S Passphrase: Seed Phrase Retained but Inaccessible
Hardware wallet with passphrase
In March 2023, a forum user identified as despo4helpo posted to a Bitcoin technical support community seeking recovery advice for Bitcoin held on a Ledger Nano
12-Word Mnemonic Order Lost: 2,500 BTC Inaccessible Despite Full Word Knowledge
Software wallet
In December 2023, a BitcoinTalk forum user (ICONBTCX) disclosed a custody failure affecting 2,500 BTC held in a SegWit P2WPKH address (bc1qlmal276kkvrkn36m33xvl
House Fire Destroyed Bitcoin Core Wallet Password; Backup Found Without Access
Software wallet
DuduDB and his brother jointly held Bitcoin in an encrypted Bitcoin Core wallet on a desktop computer. In late 2023 or early 2024, a residential fire destroyed
1 BTC Inaccessible: Forgotten Bitcoin Core Wallet Password, DIY Recovery Unsuccessful
Software wallet
In September 2023, a BitcoinTalk user recovered an old wallet.dat file from legacy hardware that previously ran Bitcoin Core. The wallet contained just over 1 B
Lost Bitcoin Core Wallet from 2011: Unknown Encryption, No Private Key Access
Software wallet
In October 2023, a BitcoinTalk forum user identified as Borislee posted a request for assistance accessing an old Bitcoin Core wallet dating to approximately 20
Splashboard Trezor Passphrase Recovery: Third-Party Assisted Access Restoration
Hardware wallet with passphrase
Splashboard, a Bitcoin holder with minimal public forum presence, purchased a Trezor hardware wallet in late 2021 and performed initial setup. During the setup
180 BTC Lost Due to Forgotten Custom SHA256 Passphrase; Year-Long Manual Recovery Attempt
Software wallet
In January 2022, a BitcoinTalk user (k844738i) disclosed a critical custody failure spanning approximately one year. The user had created a Bitcoin wallet years
Legacy Blockchain.com Wallet Inaccessible: Private Keys Don't Match Funded Address
Exchange custody
In November 2022, a user (Gemwolf) discovered an old hard drive containing a wallet.dat file and notes from his 2012 Bitcoin experimentation period. Mining acti
Electrum Android Wallet Recovered With Seed, But Balance Remained Zero
Software wallet
On or before January 10, 2022, a user identified as zykera58 lost a mobile phone containing an Electrum wallet. The user retained both the wallet password and t
Armory Wallet Access Loss: Keyboard Malfunction During Password Entry
Software wallet
In 2022, a Bitcoin user created an Armory wallet intending to relocate funds to more secure storage. During password setup, the user's keyboard malfunctioned, f
Related archive views
All Device-Dependent Access cases
All Passphrase Unavailable cases
Device-Dependent Access — Device Loss
Device-Dependent Access — Seed Unavailable
Device-Dependent Access — Coercion
Single-Person Knowledge — Passphrase Unavailable
Passphrase Dependency — Passphrase Unavailable
Undocumented Recovery Procedure — Passphrase Unavailable
All cases
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