Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge
Cases where only one person held the operational knowledge required to access the Bitcoin. When that person became unavailable, no alternate recovery path existed.
Single-person knowledge concentration is the most frequently observed structural dependency in the archive, present in 596 cases. A 80% blocked rate among determinate cases reflects that this dependency is not merely common but decisive — when the sole knowledgeable person is unavailable, no alternate path exists.
245
Blocked
14
Constrained
47
Survived
290
Indeterminate
85% of determinate cases resulted in blocked or constrained access.
596 observed cases
Blocked
245 (41%)
Constrained
14 (2%)
Survived
47 (8%)
Indeterminate
290 (49%)
1000 BTC Across 13 Hard Drives: No Passphrase, No Documentation, No Access
Software wallet
A Bitcoin holder died intestate or with a will naming a relative as beneficiary of a hard drive allegedly containing approximately 1000 BTC. The estate's execut
Bitpay Forced App Update Blocks Recovery via iPhone Backup
Software wallet
A user created a Bitpay wallet years earlier without recording the 12-word seed phrase, relying entirely on persistent app storage for wallet access. The arrang
Electrum Wallet File Overwritten: New Wallet Lost Without Seed Phrase Backup
Software wallet
An Electrum 1.9.8 user attempted to consolidate Bitcoin holdings by creating a new wallet to replace a bloated default_wallet file. The procedure involved openi
Stefan Thomas: 7,002 Bitcoin on IronKey S200, Passphrase Lost, 2 Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas possessed an IronKey S200 USB drive containing the private keys to 7,002 Bitcoin, worth approximately $235 million at the time of public reporting
Stefan Thomas and the IronKey Trap: 7,002 Bitcoin, 2 Attempts Left
Hardware wallet (single key)
Stefan Thomas, a programmer, received 7,002 BTC in 2011 as payment for creating an animated educational video about Bitcoin. He stored the private keys on an Ir
Developer Locked Out of $240 Million Bitcoin After Forgetting Hardware Wallet Passphrase
Hardware wallet with passphrase
A cryptocurrency developer became unable to access approximately $240 million in Bitcoin stored on a hardware wallet after forgetting the device's passphrase. T
Untested Seed Phrase Cost $300 SCRT: Cosmostation Wallet Inaccessible
Software wallet
An experienced cryptocurrency holder maintaining approximately 20 separate wallets across different assets for risk distribution encountered a custody failure i
James Howells: 7,500 Bitcoin Lost to Landfill Disposal Without Backup
Software wallet
James Howells stored the private keys to 7,500 Bitcoin on a standard 2.5-inch laptop hard drive, which he placed in a drawer. After several years, the drive was
Seven-Year Bitcoin Wallet Lockout: Passphrase Typo and Recovery Without Backup
Software wallet
A Bitcoin holder lost access to a self-custodied wallet for seven years after entering an incorrect passphrase derivative. The error locked the private key behi
Notepad Backup Illusion: Seed Phrases Lost After Mobile Phone Firmware Reset
Software wallet
A cryptocurrency holder maintained seed phrases for Bitcoin, Monero, and Ethereum in a notepad application on their mobile phone. The strategy reflected a funda
GreenAddress wallet inaccessible: 96 mBTC lost without seed phrase recovery
Exchange custody
In 2014, a user created a GreenAddress wallet and deposited approximately 96 mBTC to execute a single transaction. The wallet setup included two-factor authenti
500 Bitcoin Lost After Police Obtained Seed Phrase
Unknown custody system
Glaidson Acácio dos Santos, a Brazilian cryptocurrency figure, lost control of 500 bitcoins after police obtained his seed phrase. The exact circumstances of th
Lost One Seed in 2-of-3 Multisig: Two Seeds Cannot Restore Funds Without Third
Multisig (self-managed)
In January 2022, a Bitcoin holder using Cold Card hardware wallets discovered a fundamental design constraint in multisig wallet recovery. The user had created
2011 Bitcoin Wallet Lost After Hard Drive Formatted Twice: Passphrase Retained, File Unrecoverable
Software wallet
In 2011, an individual purchased Bitcoin and generated a wallet using Bitcoin-Qt or a similar early desktop client software. The wallet created an encrypted wal
BitGo Account Lockout: Forgotten Password, Inaccessible Recovery Email, Circular Dependency
Exchange custody
A BitGo user faced complete account lockout after simultaneously losing access to two critical elements: the login password and the email address registered to
Brain Wallet Mnemonic Compromised: 0.064 BTC Stolen via Unauthorized Access
Software wallet
A Bitcoin holder using a brain wallet reported that their mnemonic phrase was compromised, resulting in unauthorized access to their funds and the loss of appro
MultiBit Classic USB Loss With Incomplete Backup Recovery Path
Software wallet
A Bitcoin holder experienced loss of a USB stick containing a MultiBit Classic wallet holding what they described as life-changing amounts of Bitcoin. The incid
Son Inherits 14 BTC on Blockchain.com After Father's Death — All Access Credentials Lost
Exchange custody
A son discovered approximately 14 BTC held in a Blockchain.com custodial wallet following his father's death. The father had secured the account with a password
1.3 BTC Permanently Unrecoverable After Hard Drive Format and Lost Seed Phrase Location
Software wallet
A Bitcoin holder maintained 1.3 BTC in an Electrum software wallet installed on a desktop computer. The seed phrase was recorded on paper and stored in a hidden
LUNO Exchange Account Access Failure: Email Identifier Lockout
Exchange custody
In 2013, a Bitcoin holder received cryptocurrency from BitX (later rebranded as LUNO) and deposited the funds directly on the exchange platform. For several yea
170 BTC Passphrase Lockout: Year-Long Inaccessibility Resolved by Memory Recovery
Software wallet
In early 2011, an investor acquired approximately 170 BTC at roughly $10 per coin, storing the funds in Bitcoin-Qt, the primary self-custody software wallet ava
Bitcoin in Cold Storage Lost Permanently Due to Owner Death
Hardware wallet (single key)
Forum discussions document a recurring custody failure: individuals who held Bitcoin in self-managed cold storage wallets died without sharing access informatio
Widow Seeks Bitcoin Recovery After Husband's Death—Documentation Incomplete
Unknown custody system
A widow contacted the Bitcoin community forum following her husband's sudden and unexpected death. She had discovered a list of usernames and passwords he maint
Father Compromises Trezor Seed Phrase via Phishing Site—Permanent Loss
Hardware wallet (single key)
A father received a Trezor hardware wallet from his son as an upgrade from Coinbase exchange custody, where the son had experienced multiple password compromise
South African Investor Tortured and Coerced Into Cryptocurrency Transfer
Hardware wallet (single key)
A South African investor holding approximately 100,000 in cryptocurrency in self-custody became the target of a violent attack. The attacker employed torture an
Structural dependencies
By stress condition
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