CustodyStress
ArchiveSingle-Person Knowledge › Device Loss
Part of the CustodyStress archive of observed Bitcoin custody incidents

Single-Person Knowledge — Device Loss

Cases where operational knowledge of the custody arrangement existed only with the holder. No second person had sufficient understanding to execute recovery independently. This page shows archive cases where both conditions were present.

74% of all Device Loss cases in the archive involve this structural dependency. Among them, 88% of determinate cases resulted in a blocked outcome. The most common recovery path is technical recovery.

28
Blocked
0
Constrained
4
Survived
47
Indeterminate

88% of determinate cases resulted in blocked or constrained access.

79 observed cases
Blocked
28 (35%)
Survived
4 (5%)
Indeterminate
47 (59%)
External Hard Drive Theft with Private Key Recovery Attempt
Software wallet
Indeterminate 2024
On May 26, 2024, a BitcoinTalk user (Niandertal@2024) reported the theft of an external hard drive containing a Bitcoin wallet file. The user had retained posse
Early Bitcoin Miner Seeks File Signature Recovery After Hard Drive Deletion
Software wallet
Indeterminate 2024
DVCMI776 mined a significant quantity of Bitcoin during the early Bitcoin era and stored the wallet files on a hard drive. The drive subsequently failed, initia
100 Bitcoin Lost on Unbackedup USB Flash Drive: Early Adopter Custody Failure
Software wallet
Blocked 2024
A BitcoinTalk forum user known as 'oktana' disclosed in March 2024 the loss of 100 bitcoins stored on a USB flash drive. The coins were acquired during Bitcoin'
Samsung Phone Mining Wallet: 0.7 BTC Inaccessible After Device Wipe
Software wallet
Indeterminate 2024
In February 2024, a BitcoinTalk user (onisuk20) rediscovered a Samsung phone containing Bitcoin holdings generated during the early mining period around August
Electrum Wallet Password Lost With Corrupted SSD Backup
Software wallet
Indeterminate 2023
On November 15, 2023, a BitcoinTalk user reported being unable to access an Electrum wallet after losing the 8–9 character password derived from a longer 15-cha
Recovering Lost Armory Wallet from Overwritten 2009-2010 Laptop Disk
Software wallet
Indeterminate 2023
In June 2023, a Bitcoin holder initiated a public recovery effort for an Armory wallet created in 2009–2010 on a personal laptop. The original device remained i
Corrupted wallet.dat Data Recovery Attempt: Multi-Tool Failure After Hard Drive Format
Software wallet
Indeterminate 2022
In November 2022, a Bitcoin holder discovered that a hard drive containing a wallet.dat file from approximately 2012–2014 had been formatted years earlier. Reco
Unencrypted 2010 Wallet.dat Corrupted Beyond Recovery
Software wallet
Indeterminate 2022
In March 2022, RBIT777 posted to a Bitcoin forum seeking help recovering a wallet created in 2010 on their hard drive. The wallet had never been encrypted—a com
Bitcoin Core Wallet Destroyed in Fire: Passphrase and Address Insufficient for Recovery
Software wallet
Indeterminate 2021
In February 2021, a Bitcoin Core user reported catastrophic loss of their wallet following a house fire. The hard drive containing the wallet was physically des
2011 Bitcoin Wallet on Heavily Reused Hard Drive: Data Fragmentation and Loss
Software wallet
Indeterminate 2021
In June 2021, a BitcoinTalk forum user (ice-gram) reported discovering an old hard drive containing a wallet.dat file with Bitcoin purchased in 2011. The drive
Lost Ledger Nano Hardware Wallet: Recovery Blocked by Unknown Derivation Path
Hardware wallet (single key)
Indeterminate 2021
In June 2021, a BitcoinTalk user identified as so98nn reported losing their Ledger Nano hardware wallet while retaining both the seed phrase and passphrase need
Electrum wallet.dat File Corruption After Hard Drive Failure—2015 Case
Software wallet
Indeterminate 2021
In early 2015, a user installed an offline version of Electrum wallet by mistake and deposited Bitcoin into it. Approximately 3 days after receiving the funds,
Mobile Wallet Hardware Failure: No Seed Backup, Permanent Loss
Software wallet
Blocked 2020
Hippocrypto, a BitcoinTalk user, lost access to Bitcoin stored exclusively on a mobile software wallet after the smartphone suffered catastrophic internal hardw
Deleted Bitcoin Core Wallet Without Backup: Device Loss and File Recovery Attempt
Software wallet
Indeterminate 2019
SheriffBass purchased Bitcoin between 2009 and 2010 and stored it using Bitcoin Core, the reference implementation wallet that stores private keys in a wallet.d
Wallet.dat Corruption: BerkeleyDB Environment LSN Mismatch After File Migration
Software wallet
Blocked 2019
A user attempted to restore an old wallet.dat file by placing it in their .bitcoin directory and running bitcoind. The wallet file itself appeared structurally
Corrupted wallet.dat Recovery from 2009 Hard Drive: Hex Search Method
Software wallet
Indeterminate 2018
In January 2018, a BitcoinTalk user reported discovering a hard drive containing a wallet.dat file created during 2009 Bitcoin mining. The drive had suffered si
Electrum Wallet Lost to Laptop Hardware Failure: No Seed Phrase Backup
Software wallet
Indeterminate 2018
On October 12, 2018, a BitcoinTalk forum user identified as Chabole007 reported losing access to an Electrum software wallet after their laptop experienced hard
Mobile Wallet Loss: Phone Format Destroys All Recovery Credentials
Exchange custody
Indeterminate 2018
On April 22, 2018, BitcoinTalk forum user Calypso_Dame reported a critical custody access failure resulting from a mobile phone format operation. The user had r
Bitcoin Core Wallet Database Lost After Disk-Full Error — Recovery Unknown
Software wallet
Indeterminate 2017
In November 2017, a Bitcoin Core user encountered a critical custody failure after receiving a 'no more free disk space' error notification while attempting to
15 BTC Lost to Smartphone Reset Without Backup – Private Key Format Unidentified
Software wallet
Indeterminate 2017
In November 2017, a BitcoinTalk forum user under the pseudonym 'Farer' posted a detailed account of custody failure involving a smartphone-based Bitcoin wallet
32 BTC Lost to Windows Reinstall: Wallet.dat Overwritten, Recovery Uncertain
Software wallet
Indeterminate 2017
In June 2017, forum user morbius55 discovered that approximately 32 BTC—valued at roughly $84,000 USD at the time—had become inaccessible after reinstalling Win
Corrupted Bitcoin QT wallet.dat: Undelete and Hex Editor Recovery Attempt
Software wallet
Indeterminate 2017
In March 2017, a Bitcoin user identified as Sammo619 described a custody failure involving a Bitcoin QT Core wallet created in 2014. All backups of the wallet.d
20+ Bitcoin Lost to Double Hard Drive Format; Renamed Wallet File Unrecoverable
Software wallet
Indeterminate 2017
Speed1987 (David) acquired at least 20 BTC in 2010 and stored the wallet file on his personal computer's hard drive. To obscure the wallet from potential attack
1,000 BTC Lost to Repeated Hard Drive Formats: 2009 Wallet Recovery Attempt
Software wallet
Indeterminate 2017
In January 2017, a BitcoinTalk forum user identified as myBitcoin2009 disclosed a custody failure spanning eight years. The user claimed to have received over 1
Corrupted 2013 wallet.dat Recovery via Community-Guided Disk Scanning
Software wallet
Survived 2017
In December 2017, a macOS Bitcoin Core user attempted to restore access to two wallet.dat files created in late 2013. The user had downloaded a contemporary ver
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Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.

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