Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge
Cases where only one person held the operational knowledge required to access the Bitcoin. When that person became unavailable, no alternate recovery path existed.
Single-person knowledge concentration is the most frequently observed structural dependency in the archive, present in 596 cases. A 80% blocked rate among determinate cases reflects that this dependency is not merely common but decisive — when the sole knowledgeable person is unavailable, no alternate path exists.
245
Blocked
14
Constrained
47
Survived
290
Indeterminate
85% of determinate cases resulted in blocked or constrained access.
596 observed cases
Blocked
245 (41%)
Constrained
14 (2%)
Survived
47 (8%)
Indeterminate
290 (49%)
100 Bitcoin Lost to Discarded Flash Drive Without Backup
Software wallet
An early Bitcoin adopter stored approximately 100 bitcoins on a flash drive during Bitcoin's formative years, likely before 2013, when the asset carried minimal
Lost Passphrase to Ledger BIP39 Hidden Wallet—Seed Phrase Insufficient
Hardware wallet with passphrase
A Bitcoin holder with existing experience in cryptocurrency set up an advanced feature on their Ledger hardware wallet known as BIP39 passphrase protection. Thi
When Bitcoin Seed Phrases Are Lost at Death: Community Debate on Permanent Custody Failure
Hardware wallet (single key)
A Reddit discussion explored a recurring custody failure scenario: an individual holds Bitcoin in self-custody using only a seed phrase known solely to them, wi
Executor Locked Out: Blockchain.com Wallet After Probate, Email Account Dead
Exchange custody
A man's father passed away, leaving behind login credentials and a Bitcoin address recorded in estate documentation. During the multi-year probate process—compl
Recovering a Deceased Father's 14 BTC from Blockchain.com via Email Access
Exchange custody
A Reddit user reported successfully recovering 14 BTC held in a Blockchain.com wallet belonging to their deceased father approximately six months after the deat
Recovering Bitcoin After Owner Death: Paper Wallet and Computer Access
Software wallet
In December 2013, a user posted to Bitcoin Stack Exchange asking for help recovering Bitcoin belonging to their brother, who had died in April of that year. The
Mycelium Mobile Wallet Theft With Seed Phrase Inaccessible in Forgotten Password Manager
Software wallet
A Mycelium mobile wallet user experienced device theft and discovered a critical structural gap in their backup approach. The 12-word seed phrase had been store
Inputs.io Security Breach and Platform Collapse — 4,100 BTC Lost
Exchange custody
Inputs.io operated as a hosted web wallet service in the early Bitcoin era, when best practices for key management were still crystallizing. The platform genera
350 Bitcoin Wallet.dat Deleted During OS Reinstall — Data Recovery Attempted
Software wallet
An individual who had acquired approximately 350 bitcoin at roughly $10 per coin maintained the wallet as an encrypted wallet.dat file stored in cold storage on
Bitcoinpaperwallet.com Scam: Paper Wallet Generator as Theft Vector
Software wallet
A Bitcoin holder used bitcoinpaperwallet.com to generate a paper wallet, a common practice among users seeking offline key storage. The website appeared functio
Deceased Father's 14 BTC Locked on Blockchain.com: Forgotten Password Blocks Access
Exchange custody
A Reddit user reported discovering their deceased or incapacitated father's Blockchain.com wallet containing 14 BTC. While the heir had gained access to the acc
Wallet Passphrase Rejected Despite Correct Entry: Bitcoin Custody Failure
Software wallet
In June 2019, a Bitcoin Core user reported that their wallet passphrase was not being accepted during an attempted transaction, despite having written it down c
Multibit Wallet Lost to Hard Drive Format Without Backup
Software wallet
In January 2015, a Multibit user experienced total loss of wallet access after formatting their hard drive due to computer problems. The user retained only an a
BIP38-Encrypted Paper Wallet: Permanent Loss After Forgotten Passphrase
Software wallet
In December 2017, a new Bitcoin user created a paper wallet using BitAddress.org and elected to encrypt it with BIP38 (Bitcoin Improvement Proposal 38), a stand
MultiBit Wallet Lost on Dead Hard Drive with No Backup Files
Software wallet
In September 2016, a South African user posted to Bitcoin Stack Exchange describing total loss of access to their MultiBit wallet following hard drive failure.
Widow Blocked From Bitcoin Legacy: No Seed Phrase, No Recovery Path
Hardware wallet (single key)
A Vancouver woman faced an impasse after her estranged husband died unexpectedly. He had held Bitcoin in a self-custody wallet and established an account titled
Blockchain.com Legacy Wallet Inaccessible: Passphrase Format Incompatibility
Exchange custody
A user created a wallet on Blockchain.info in 2013, recording both a password and a recovery key-phrase of more than 12 words. The account remained dormant for
Second Password Lost on Blockchain.com Wallet: 0.34 BTC Inaccessible for 8 Years
Exchange custody
Approximately eight years before disclosure, the user created a Blockchain.com hosted wallet using the platform's dual-password security model. This architectur
Bitcoin.com Wallet: 1.55 BTC Recovery via Undocumented Keychain Export After Seed Loss
Software wallet
In July 2020, a Bitcoin.com mobile wallet user performed an app uninstall and reinstall without first recording the wallet's seed phrase. The app was marketed a
The Hard Drive in the Landfill: $80 Million in Inaccessible Bitcoin
Hardware wallet (single key)
In the early years of Bitcoin adoption, a miner accumulated a substantial holding on a single hard drive. At the time of disposal, the device contained Bitcoin
Deceased Father's Bitcoin: Seed Phrase Found, But Balance Unaccounted For
Hardware wallet (single key)
In June, a 20-year-old began settling his deceased father's estate during a period of family financial crisis—his mother was unemployed and significant debt rem
MultiBit Wallet Lost to Full Drive Format — Single Backup Copy Destroyed
Software wallet
An early Bitcoin adopter stored their MultiBit wallet file (.wallet extension) exclusively on their Windows C: drive without creating any external backup. Multi
10 BTC Locked on Obsolete Sony Memory Stick: The Format Obsolescence Problem
Software wallet
A Bitcoin holder retained approximately 10 BTC from 2010 mining operations stored on a Sony Memory Stick, one of several proprietary formats Sony introduced in
Burgled Ledger, Split Seed Across PS5 and Garden, Ex-Partner Extortion
Hardware wallet (single key)
In late 2024, a Bitcoin holder implemented what appeared to be a redundant custody strategy: half the seed phrase was concealed inside a PlayStation 5 console;
Mycelium on Encrypted Samsung Galaxy Note 4: 0.1 BTC Inaccessible, 6 Password Attempts Remaining
Software wallet
The owner stored 0.1 BTC in a Mycelium wallet installed on a Samsung Galaxy Note 4 at a time when Bitcoin's price was materially lower. The device's screen frac
Structural dependencies
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