CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents

None Attempted

Cases where no recovery was attempted, typically because the outcome was accepted or the holder retained access.

97% of determinate cases in this category resulted in a blocked outcome.

74
Blocked
0
Constrained
2
Survived
52
Indeterminate

97% of determinate cases resulted in blocked or constrained access.

128 observed cases
Blocked
74 (58%)
Survived
2 (2%)
Indeterminate
52 (41%)
Institutional lockout — Mt. Gox (2013)
Exchange custody
Indeterminate 2013
On April 8, 2013, BitcoinTalk Legendary-ranked user el_rlee submitted a withdrawal request to Mt. Gox. Twelve days later, on April 20, el_rlee posted in a gathe
Blockchain.info Web Wallet (2013): Silent Login Failure, Unresolved After 3 Months
Exchange custody
Blocked 2013
In late 2013, a user created a Bitcoin wallet on blockchain.info, then one of the most popular web-based custodial platforms. The wallet remained accessible dur
1990 BTC Forgotten Passphrase: Pakistani Investor's Failed Recovery Attempts (2013)
Software wallet
Indeterminate 2013
In November 2013, a BitcoinTalk forum user identified as 'Britman' disclosed a significant custody failure affecting 1990 BTC accumulated throughout 2012 at pri
Blockchain.info 2013–2014 Wallet Access Failure: Encrypted Files, Lost Password, Functional Recovery Phrase
Exchange custody
Indeterminate 2013
User 'marvin42' created Bitcoin wallets via blockchain.info in 2013 or 2014 and retained two AES-encrypted backup files dated 28 February 2014 and 22 April 2013
Accidental Windows User Account Deletion: 78 BTC Wallet.dat Lost Without Backup
Software wallet
Indeterminate 2012
On April 28, 2012, a Bitcoin Forum user under the alias 'spinnin' reported a critical custody failure. The user had generated 78 BTC using the official Bitcoin
Campbell Simpson Discards 1,400 BTC on Failing Hard Drive Without Backup
Software wallet
Blocked 2012
Campbell Simpson, editor of Gizmodo Australia, purchased approximately 1,400 Bitcoin in early 2010 when a single coin traded for roughly 1.5 cents, investing ar
Brad Yasar: Desktop-Mined Bitcoin Locked by Forgotten Passwords
Software wallet
Blocked 2012
Brad Yasar, a Los Angeles-based entrepreneur, mined Bitcoin on multiple desktop computers during the network's earliest years when mining was accessible to indi
BitFloor Exchange Collapse: 24,000 BTC Theft, Minimal Restitution, Platform Shutdown
Exchange custody
Blocked 2012
BitFloor, a Bitcoin exchange operating in 2012, suffered a catastrophic custody failure on September 4, 2012. An attacker gained access to an unencrypted backup
2012 Electrum Wallet Recovery Attempt: 9-Word Seed Phrase, Missing wallet.dat Backup
Software wallet
Indeterminate 2012
In May 2021, a BitcoinTalk user identified as philipp0815 posted a recovery request for Bitcoin held in an Electrum wallet created in 2012. The user possessed o
Anonymous Reddit User: 7,500 BTC Inaccessible Due to Forgotten Wallet Password
Software wallet
Blocked 2012
An anonymous Reddit user posted in 2014 about a significant custody failure: he had purchased approximately 7,500 Bitcoin in 2012 and stored them in an encrypte
Wallet Encryption Without Post-Encryption Backup: 5 BTC Change Address Lost
Software wallet
Indeterminate 2012
In December 2012, a BitcoinTalk user reported a custody failure involving wallet encryption and backup timing. The user had received 10 BTC across two transacti
Unauthorized Drive Format and Corrupted Wallet File Recovery Failure (2011)
Software wallet
Indeterminate 2011
On September 17, 2011, a Bitcoin holder identified as cablepair discovered that an office network administrator had reformatted the hard drive of a shared offic
33.54 BTC Trapped in Corrupted Bitcoin-Qt Wallet Since 2011
Software wallet
Indeterminate 2011
In December 2017, a BitcoinTalk user identified as ketubi posted about 33.54 BTC held in a corrupted wallet.dat file from Bitcoin-Qt version 0.4.0. The last rec
Corrupted wallet.dat from 2011 Hard Drive — Fire Damage and Data Loss
Software wallet
Indeterminate 2011
In January 2021, a forum user known as 'french' reported discovering a wallet.dat file on a hard drive that had experienced both partial data erasure and fire d
Corrupted ext3 Hard Drive & Fragmented wallet.dat: HEX-Level Recovery Attempt (2011)
Software wallet
Indeterminate 2011
In June 2011, a Bitcoin holder identified as TurboIan reported catastrophic custody failure on a 65 GB ext3-formatted Linux hard drive. The drive suffered files
Stefan Thomas and 7,002 Bitcoin: Locked Behind a Forgotten Passphrase
Hardware wallet (single key)
Blocked 2011
Stefan Thomas held 7,002 Bitcoin stored on an encrypted hard drive containing the private keys. Access to the device required a passphrase that Thomas had forgo
30+ BTC Sent to Wrong Address in 2011: Private Key Never Located
Software wallet
Indeterminate 2011
In 2011, blocparty_ received approximately 30 BTC from an exchange and transferred the amount (minus fees) to what they believed was a secondary address of thei
26 BTC Lost: Developer Formats Drive Containing Wallet, Gives to Mother-in-Law
Software wallet
Blocked 2011
In October 2021, a Hacker News user identified as jakewins disclosed a significant custody failure from the early Bitcoin era. The user possessed 26 BTC stored
MyBitcoin.com Custody Collapse (July 2011): 78,747 BTC Lost, Partial Refund, Operator Never Identified
Exchange custody
Blocked 2011
MyBitcoin.com, launched in 2010, became one of the first popular custodial Bitcoin web wallet services at a time when hardware wallets did not exist and self-cu
Brad Yasar: Early Miner Locks Out Thousands of BTC Across Multiple Drives
Software wallet
Blocked 2011
Brad Yasar, a Los Angeles-based entrepreneur, mined thousands of Bitcoin on several desktop computers during the earliest years of the network when solo mining
50btc Pool Mining Loss: 2–3 BTC Trapped in Defunct Pool, Virtual Disk Recovery Failed
Exchange custody
Indeterminate 2010
In 2010, a user identified as Zagal downloaded and ran 50miner, a mining client for the 50btc pool, on his personal computer for approximately one week. During
Lost Bitcoin Mining Wallet on Decommissioned PC: Data Overwritten Beyond Recovery
Software wallet
Blocked 2010
In 2009 or 2010, rosnick92 and his father mined Bitcoin on a personal computer for several days, earning what he recalls as 'a few pennies per day'—an amount he
Seed unavailable — software wallet (2010)
Software wallet
Blocked 2010
On July 14, 2010, a BitcoinTalk user with the handle ksd5 reported a critical loss in a forum thread posted just two days after account creation. The user held
2,700 BTC Lost to Antivirus Deletion and Unverified Drive Format
Software wallet
Blocked 2010
An individual received a hard drive containing a wallet.dat file—allegedly holding approximately 2,700 BTC—sent by an early Bitcoin adopter around 2010 via emai
10,000 Bitcoin Lost When Laptop Discarded as Junk (2010)
Software wallet
Blocked 2010
In March or April 2010, while a final-year student at St. John's University in New York, an individual purchased 10,000 BTC from a local seller for approximatel
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Recovery paths
Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.

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