Part of the CustodyStress archive of observed Bitcoin custody incidents
None Attempted
Cases where no recovery was attempted, typically because the outcome was accepted or the holder retained access.
97% of determinate cases in this category resulted in a blocked outcome.
Archive analysis — 128 cases
Outcomes
97% of determinate cases resulted in blocked access — 28 percentage points above the archive-wide average of 69%. Only 3% resulted in recovered access — one of the lower survival rates in the archive.
Documentation coverage
41% of cases have indeterminate outcomes — higher than the archive average of 43%.
Custody type
63% of cases involved software wallet, followed by exchange custody at 28%.
Documentation
68% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
Structural dependency
78% of cases carry a single-person knowledge dependency tag — the most common structural factor in this subset.
74
Blocked
0
Constrained
2
Survived
52
Indeterminate
97% of determinate cases resulted in blocked or constrained access.
128 observed cases
Blocked
74 (58%)
Survived
2 (2%)
Indeterminate
52 (41%)
Freebitco.in Account Lockout: Password Reset Emails Failed During Platform Collapse
Exchange custody
In October 2025, a long-term Freebitco.in user identified as Lawliet82 reported sudden account access denial despite knowing the correct password and having suc
3,000 BTC Locked on Discontinued Blockchain.com Wallet: Private Key Insufficient
Exchange custody
Ice22 registered with Blockchain.com (then Blockchain.info) in June 2009 after learning about Bitcoin through newspaper articles. Over a 1.5-hour phone guidance
BRD Wallet Access Loss: Incomplete Backup, Missing Seed Phrase
Exchange custody
MLNiemczyk2411 created a BRD wallet several years before November 2024 but neglected to properly document the recovery materials. During wallet initialization,
100 Bitcoin Lost on Unbackedup USB Flash Drive: Early Adopter Custody Failure
Software wallet
A BitcoinTalk forum user known as 'oktana' disclosed in March 2024 the loss of 100 bitcoins stored on a USB flash drive. The coins were acquired during Bitcoin'
Deceased Partner's Encrypted wallet.dat: Password Confirmed but Holdings Unverifiable
Software wallet
In May 2024, a non-technical forum user discovered a wallet.dat file on an SD card containing personal photos belonging to their deceased partner, described as
Blockchain.com Legacy Wallet Lockout: Recovery Phrase Insufficient Without Original Email
Exchange custody
In 2014, delfastTions created a wallet on Blockchain.info and retained the 17-word recovery passphrase—the standard recovery mechanism of that era. Years later,
Blockchain.com Account Access Failure: 2014 Wallet, Dormant 10 Years, Support Unresponsive
Exchange custody
Between 2014 and early 2024, at least three users encountered custody access failures on Blockchain.com (formerly Blockchain.info). Osiris100 created a wallet o
Blockchain.com Account Frozen for Inactivity – User Unable to Recover Forgotten Wallet
Exchange custody
In February 2023, a user reported being contacted by an entity claiming to represent Blockchain.com. The message stated that the user had created a Bitcoin wall
Electrum Wallet Password Loss: 0.5 BTC Inaccessible After Partner's Accidental Send
Software wallet
In April 2023, a BitcoinTalk user (mrleaker) reported losing access to an Electrum wallet containing 0.5 BTC. The wallet had been created years prior as a refer
Benalmádena Kidnapping: Crypto Businessman Rescued by Spanish Police
Unknown custody system
In May 2023, three individuals kidnapped a cryptocurrency businessman in Benalmádena, Spain, and demanded a €1 million ransom. The incident represents a custody
Lost Bitcoin Core Wallet from 2011: Unknown Encryption, No Private Key Access
Software wallet
In October 2023, a BitcoinTalk forum user identified as Borislee posted a request for assistance accessing an old Bitcoin Core wallet dating to approximately 20
BTC.com Wallet Service Shutdown and Recovery Tool Failure
Exchange custody
In February 2022, BTC.com announced the shutdown of its wallet service, setting an April 1, 2022 deadline for users to withdraw funds. The announcement prompted
180 BTC Lost Due to Forgotten Custom SHA256 Passphrase; Year-Long Manual Recovery Attempt
Software wallet
In January 2022, a BitcoinTalk user (k844738i) disclosed a critical custody failure spanning approximately one year. The user had created a Bitcoin wallet years
Legacy Blockchain.com Wallet Inaccessible: Private Keys Don't Match Funded Address
Exchange custody
In November 2022, a user (Gemwolf) discovered an old hard drive containing a wallet.dat file and notes from his 2012 Bitcoin experimentation period. Mining acti
Bitcoin Core Wallet Database Corruption: Berkeley DB Panic Blocks 2016 Backup Access
Software wallet
In January 2022, a BitcoinTalk user (cold_chardonnay) located a wallet.dat backup file from approximately 2016 stored on a backup disc. The user had minimal Bit
Little Elm, Texas Home Invasion: $1.4M Hardware Wallet Sought but Not Found
Hardware wallet (single key)
In December 2022, armed home invaders broke into a residential property in Little Elm, Texas, and subjected the occupants to approximately three hours of tortur
14.5 BTC Stolen From bitcoinpaperwallet.com-Generated Wallet
Software wallet
In January 2021, a Bitcoin holder attempted to create a paper wallet using bitcoinpaperwallet.com. The user reported running the generator offline before sendin
Bitcoin Core Wallet: Encryption Mismatch Between Old Wallet Format and Modern Change Addresses
Software wallet
In early January 2021, a husband and wife discovered an old hard drive containing a Bitcoin Core wallet from prior mining operations and promotional credits. On
Electrum Legacy Seed Phrase Recovery Attempt: 2013–2014 Bitcoin Gift Unresolved
Software wallet
In February 2021, a BitcoinTalk user reported attempting to recover Bitcoin his mother had received as a gift between 2013 and 2014 from an acquaintance. The gi
Blockchain.info Wallet Access Blocked by Lost Email Authentication
Exchange custody
In May 2021, user Gy.sahani located a text file backup created in 2015 containing full credentials for a Blockchain.info hosted wallet: a 20-word mnemonic phras
250 LTC Custody Failure: Lost Passphrase, No Recovery Path
Software wallet
In January 2021, a BitcoinTalk forum user identified as realman123 disclosed a custody failure involving approximately 250 Litecoin stored in a Litecoin Core de
Death Without Passphrase: 0.5 BTC Lost When Owner Died in 2021
Unknown custody system
A Bitcoin holder died in 2021 holding approximately 0.5 BTC, valued at roughly $30,000 USD at that time. After the owner's death, family members became aware of
Coinbase Account Lockout: Multiple Users Denied Access Despite Identity Verification (2016–2020)
Exchange custody
Between December 2020 and the time of posting, multiple Coinbase users reported extended account lockouts that prevented trading, withdrawals, and even portfoli
2.9 BTC in Unidentified Web Wallet from 2012–2013: Provider Unknown, Access Impossible
Exchange custody
In May 2020, a BitcoinTalk user reporting under the handle cyptomania rediscovered Bitcoin documentation while conducting routine record cleanup. The user had s
Mobile Wallet Hardware Failure: No Seed Backup, Permanent Loss
Software wallet
Hippocrypto, a BitcoinTalk user, lost access to Bitcoin stored exclusively on a mobile software wallet after the smartphone suffered catastrophic internal hardw
Recovery paths
No Viable Path
Password Bruteforce
Coerced Transfer
Exchange Support
Unknown
Technical Recovery
Estate Process
Legal Proceedings
Derivation Path Correction
Regulatory Intervention
Seed Phrase Located
Bankruptcy Claims Process
Partial Recovery Only
Software Downgrade
Vendor Support
Alternate Access Route
All cases
Translate