Part of the CustodyStress archive of observed Bitcoin custody incidents
Seed Phrase Located
Cases where recovery succeeded or was attempted by locating a previously unknown or forgotten seed phrase backup.
Seed phrase recovery succeeds in 83% of determinate cases — when the seed exists and can be located, recovery is typically straightforward regardless of device loss. The majority of blocked cases in this path involve seeds that were partially damaged or only partially recorded.
Archive analysis — 17 cases
Outcomes
8% of determinate cases resulted in blocked access — 61 percentage points below the archive-wide average of 69%. 83% resulted in recovered access — above the archive average.
Custody type
65% of cases involved software wallet, followed by exchange custody at 24%.
Primary stress condition
35% of cases involve device loss. Passphrase unavailable accounts for a further 24%.
Documentation
76% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
Structural dependency
82% of cases carry a undocumented recovery procedure dependency tag — the most common structural factor in this subset.
1
Blocked
1
Constrained
10
Survived
5
Indeterminate
17% of determinate cases resulted in blocked or constrained access.
17 observed cases
Blocked
1 (6%)
Constrained
1 (6%)
Survived
10 (59%)
Indeterminate
5 (29%)
Blockchain.info Legacy Wallet Recovery: Partial Success via btcrecover, Platform Access Blocked
Exchange custody
Between 2013 and 2015, a user in Taiwan established multiple Blockchain.info wallets and created printed paper backups containing wallet GUIDs, passwords, and 1
Partial Seed Backup + Missing Passphrase Flag: BTCRecover Recovery Success
Software wallet
gab0miner created an Electrum wallet offline using a Linux Live CD on an unspecified date, recording only 11 of the required 12 BIP39 seed words into KeePass al
External Hard Drive Theft with Private Key Recovery Attempt
Software wallet
On May 26, 2024, a BitcoinTalk user (Niandertal@2024) reported the theft of an external hard drive containing a Bitcoin wallet file. The user had retained posse
Samourai Wallet Seizure: Recovering Bitcoin After Platform Shutdown
Software wallet
On April 28, 2024, a BitcoinTalk user reported that Bitcoin deposited to their Samourai Wallet became inaccessible following the FBI's shutdown of the platform.
Trezor Passphrase Forgotten After Factory Reset — Successful Recovery via Community Support
Hardware wallet with passphrase
BTCRSMD, a moderately experienced Bitcoin user, executed a deliberate custody strategy in July 2024. The user purchased Bitcoin via Swan and routed the coins th
Inherited Bitcoin Recovery After Mother's Death: 10 BTC Sold, Remainder Secured
Software wallet
A sole heir inherited Bitcoin holdings from their mother, who died the day after Thanksgiving 2020. The heir possessed complete recovery documentation: a 12-wor
Lost Copay Phone With Recovery Seed: Device Access Gone, Funds Technically Recoverable
Software wallet
In February 2026, a BitcoinTalk user posted on behalf of a Bitcoin holder who had lost physical access to an iPhone or Android device containing a Copay wallet
0.19 BTC Recovery Attempt After Bitcoin Core Crash and Wallet.dat Restoration
Software wallet
In August 2019, owenzane posted to the Bitcoin Technical Support forum seeking help recovering 0.19 BTC from a wallet he had created and backed up approximately
Computer Crash with wallet.dat Backup: Bitcoin Core Recovery Without Private Key Export
Software wallet
In February 2018, a Bitcoin Core user experienced a total computer crash requiring complete system reinstallation. The user had previously used an Armory wallet
Blockchain.info Wallet Access Lost After Signup—Recovery Phrase Known
Exchange custody
On March 16, 2018, a user with the handle ilovegambling created a new Blockchain.info wallet to receive Bitcoin from an online betting platform. The user record
MultiBit Classic Password Lock: Recovery Through Backup Key File Import
Software wallet
A BitcoinTalk user (cluuze130) deposited Bitcoin into MultiBit Classic approximately one year before attempting withdrawal in February 2018. At the time of depo
Blockchain.info Legacy Wallet: Mnemonic Present, Backup File Present—Funds Inaccessible
Exchange custody
In 2015, the user created a Blockchain.info wallet and purchased Bitcoin, then implemented two backup strategies: a 17-word legacy mnemonic phrase and an encryp
Recovery of Dormant Blockchain.info Wallet via Legacy 20-Word Mnemonic (2017)
Exchange custody
Roland808, a BitcoinTalk user, discovered a text file on their computer in March 2017 dated from 2014 containing a label 'bitcoin nmemonic' followed by 20 rando
2012 Bitcoin Core Wallet Lost to PC Crash: Backup Files Exist, Access Blocked
Software wallet
In August 2020, a Bitcoin holder posted to Bitcoin Stack Exchange describing a custody failure spanning eight years. The individual had downloaded a GUI miner o
Mark Frauenfelder's 7 Bitcoin: Household Cleaner Discards Written Seed Phrase
Hardware wallet (single key)
Mark Frauenfelder, a US journalist, purchased approximately 7 Bitcoin in early 2016 at roughly $3,000 total investment. As the asset price appreciated significa
Android Smartphone Theft: Bitcoin Recovery via Archived Email Wallet Backup
Software wallet
An Android smartphone user experienced theft of an older device worth approximately $80. The phone contained a mobile wallet application with roughly $150 in Bi
Armory Wallet Sync Failure: 2 BTC Recovered Through Manual Key Export
Software wallet
A user transferred 2 BTC from Coinbase to a self-hosted Armory wallet in multiple transactions approximately three years before attempting recovery. Both a pape
Recovery paths
No Viable Path
None Attempted
Password Bruteforce
Coerced Transfer
Exchange Support
Unknown
Technical Recovery
Estate Process
Legal Proceedings
Derivation Path Correction
Regulatory Intervention
Bankruptcy Claims Process
Partial Recovery Only
Software Downgrade
Vendor Support
Alternate Access Route
All cases
Translate