Part of the CustodyStress archive of observed Bitcoin custody incidents
None Attempted
Cases where no recovery was attempted, typically because the outcome was accepted or the holder retained access.
97% of determinate cases in this category resulted in a blocked outcome.
74
Blocked
0
Constrained
2
Survived
52
Indeterminate
97% of determinate cases resulted in blocked or constrained access.
128 observed cases
Blocked
74 (58%)
Survived
2 (2%)
Indeterminate
52 (41%)
1,000 BTC Lost to Repeated Hard Drive Formatting: Self-Custody Without Backup
Software wallet
In January 2017, a BitcoinTalk forum user identified as myBitcoin2009 posted a recovery request describing a custody loss rooted in the earliest era of Bitcoin
Deleted 2009-2010 Bitcoin Mining Wallet: Disk Overwrite and Recovery Failure
Software wallet
In December 2017, a BitcoinTalk user identified as idelcoins posted a detailed account of attempting to recover Bitcoin wallet files from hard disks containing
3,000 BTC Locked on Discontinued Blockchain.com Wallet: Missing Email Address Blocks Recovery
Exchange custody
Ice22 acquired 3,000 BTC in June 2009 through an intermediary claiming to represent a Swiss or Swedish Bitcoin promotion entity. The acquisition process include
Hard Drive Discarded in Landfill: £4 Million Bitcoin Lost Without Backup
Software wallet
A UK individual reportedly discarded a hard drive containing Bitcoin assets valued at approximately £4 million GBP and subsequently attempted to locate and reco
Desktop Software Wallet Erased During PC Reset — Seed Phrase Never Recorded
Software wallet
A Bitcoin holder maintained their first cryptocurrency wallet as a hot wallet on a personal computer, following a common early-adoption pattern of minimal secur
Stefan Thomas: 7,200 Bitcoin Inaccessible Behind IronKey Passphrase
Hardware wallet with passphrase
Stefan Thomas, former Chief Technology Officer of Ripple, stored 7,200 BTC on an IronKey encrypted hard drive. The drive implemented a deliberate security const
50 BTC Lost After Accidental Hard Drive Format
Software wallet
A Bitcoin holder maintained a wallet file on a hard drive without maintaining a backup. The drive was formatted, destroying the wallet data, before the loss was
100 Bitcoin Lost on Discarded Flash Drive: Permanent Access Failure
Software wallet
During Bitcoin's early adoption phase, when the asset had negligible market value and was treated primarily as an experimental hobby, the original poster create
Blockchain.com Legacy Wallet Inaccessible: Passphrase Format Incompatibility
Exchange custody
A user created a wallet on Blockchain.info in 2013, recording both a password and a recovery key-phrase of more than 12 words. The account remained dormant for
Deceased Son's Bitcoin Wallet: Found Backup, Lost Passphrase
Software wallet
A family member discovered a hard drive among their deceased son's belongings containing a file named BACKUP.dat, believed to be a backup of a Bitcoin Core wall
Exodus Desktop Wallet After PC Failure: Hard Drive Recovery and the Seed Phrase Requirement
Software wallet
A Bitcoin holder experienced total failure of their Windows 10 personal computer and removed the hard drive. When connected via SATA to another computer, the dr
241 BTC Trezor Custody Loss: Forgotten PIN and Failed Seed Recovery
Hardware wallet (single key)
A Bitcoin holder transferred 241 BTC to a Trezor hardware wallet in late 2015, securing it with a 9-digit PIN. The user documented the seed phrase and initially
Android Bitcoin Wallet Destroyed in Factory Reset: 0.5 BTC Unrecovered
Software wallet
A Bitcoin holder maintained approximately 0.5 BTC using the Bitcoin Wallet application by Andreas Schildbach on a Samsung Galaxy Note 2 running Android. The hol
BitGo Wallet Permanently Inaccessible: Lost 2FA Device and Missing Documentation
Exchange custody
A long-term Bitcoin holder maintained a BitGo-hosted wallet from 2015 without establishing comprehensive backup procedures or written documentation. The account
1 BTC Locked Behind Forgotten Electrum Passphrase: Professional Cracking Effort Failed
Software wallet
A Reddit user received 1 BTC and secured it using Electrum, a popular Bitcoin desktop wallet, with a password-protected encrypted file. The user later forgot th
USB Pendrive With Encrypted Private Keys Lost—No Backup, No Recovery
Hardware wallet (single key)
A Bitcoin holder had constructed a custody system across four wallets: one Ledger hardware wallet and three hot wallets. For the hot wallets, the holder recorde
6 Bitcoin in Deceased's Desktop Wallet — Passphrase and Seed Phrase Lost
Software wallet
A father-in-law accumulated approximately 6 Bitcoin during an earlier market period and stored the funds in a digital wallet on his laptop. He did not document
Water-Damaged Mobile Wallet: 0.25 BTC Inaccessible Without Seed Backup
Software wallet
A user accumulated approximately 0.25 bitcoins over several weeks through mobile mining activity, storing the funds directly in a mobile wallet application. The
Stefan Thomas: 7,002 Bitcoin on IronKey S200, Passphrase Lost, 2 Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas possessed an IronKey S200 USB drive containing the private keys to 7,002 Bitcoin, worth approximately $235 million at the time of public reporting
Untested Seed Phrase Cost $300 SCRT: Cosmostation Wallet Inaccessible
Software wallet
An experienced cryptocurrency holder maintaining approximately 20 separate wallets across different assets for risk distribution encountered a custody failure i
Brain Wallet Mnemonic Compromised: 0.064 BTC Stolen via Unauthorized Access
Software wallet
A Bitcoin holder using a brain wallet reported that their mnemonic phrase was compromised, resulting in unauthorized access to their funds and the loss of appro
MultiBit Classic USB Loss With Incomplete Backup Recovery Path
Software wallet
A Bitcoin holder experienced loss of a USB stick containing a MultiBit Classic wallet holding what they described as life-changing amounts of Bitcoin. The incid
1.3 BTC Permanently Unrecoverable After Hard Drive Format and Lost Seed Phrase Location
Software wallet
A Bitcoin holder maintained 1.3 BTC in an Electrum software wallet installed on a desktop computer. The seed phrase was recorded on paper and stored in a hidden
Father Compromises Trezor Seed Phrase via Phishing Site—Permanent Loss
Hardware wallet (single key)
A father received a Trezor hardware wallet from his son as an upgrade from Coinbase exchange custody, where the son had experienced multiple password compromise
Kraken Account Lockout: Cryptographic Proof of Ownership Rejected
Exchange custody
In September 2020, Kraken implemented device confirmation security requiring verification codes sent to registered email addresses. A user with Bitcoin holdings
Recovery paths
No Viable Path
Password Bruteforce
Coerced Transfer
Exchange Support
Unknown
Technical Recovery
Estate Process
Legal Proceedings
Derivation Path Correction
Regulatory Intervention
Seed Phrase Located
Bankruptcy Claims Process
Partial Recovery Only
Software Downgrade
Vendor Support
Alternate Access Route
All cases
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