Part of the CustodyStress archive of observed Bitcoin custody incidents
Indeterminate
Cases where the outcome could not be determined from available public documentation. The structural failure is documented but whether access was ever restored is unknown.
389 observed cases
Indeterminate
389 (100%)
Incomplete Seed Phrase and Lost Email Access Lock Blockchain.info Wallet
Exchange custody
In September 2023, a forum user posted on behalf of an elderly relative seeking recovery assistance for a Bitcoin wallet created on Blockchain.info in 2015 or 2
Corrupted Bitcoin Core wallet.dat: Encrypted mkey Recovery Without Wallet Access
Software wallet
A Bitcoin Core user encountered wallet corruption and successfully extracted a 94-digit encrypted master key (mkey) from the damaged wallet.dat file. The user r
12-Word Mnemonic Order Lost: 2,500 BTC Inaccessible Despite Full Word Knowledge
Software wallet
In December 2023, a BitcoinTalk forum user (ICONBTCX) disclosed a custody failure affecting 2,500 BTC held in a SegWit P2WPKH address (bc1qlmal276kkvrkn36m33xvl
Electrum Wallet Synchronization Failure: Zero Balance Despite Blockchain Confirmation
Software wallet
On March 20, 2023, a BitcoinTalk user reported complete inability to access Bitcoin holdings in an Electrum wallet following over one year without access. Upon
House Fire Destroyed Bitcoin Core Wallet Password; Backup Found Without Access
Software wallet
DuduDB and his brother jointly held Bitcoin in an encrypted Bitcoin Core wallet on a desktop computer. In late 2023 or early 2024, a residential fire destroyed
1 BTC Inaccessible: Forgotten Bitcoin Core Wallet Password, DIY Recovery Unsuccessful
Software wallet
In September 2023, a BitcoinTalk user recovered an old wallet.dat file from legacy hardware that previously ran Bitcoin Core. The wallet contained just over 1 B
Lost Bitcoin Core Wallet from 2011: Unknown Encryption, No Private Key Access
Software wallet
In October 2023, a BitcoinTalk forum user identified as Borislee posted a request for assistance accessing an old Bitcoin Core wallet dating to approximately 20
BTC.com Wallet Service Shutdown and Recovery Tool Failure
Exchange custody
In February 2022, BTC.com announced the shutdown of its wallet service, setting an April 1, 2022 deadline for users to withdraw funds. The announcement prompted
Lost Seed Phrase and 2FA Access on Coinbase Commerce Self-Custody Wallet
Exchange custody
In December 2022, a Coinbase Commerce user (cryptoask2022) encountered a cascading custody failure after losing access to their self-managed wallet. The user re
180 BTC Lost Due to Forgotten Custom SHA256 Passphrase; Year-Long Manual Recovery Attempt
Software wallet
In January 2022, a BitcoinTalk user (k844738i) disclosed a critical custody failure spanning approximately one year. The user had created a Bitcoin wallet years
Bitcoin Core Wallet Database Corruption: Berkeley DB Panic Blocks 2016 Backup Access
Software wallet
In January 2022, a BitcoinTalk user (cold_chardonnay) located a wallet.dat backup file from approximately 2016 stored on a backup disc. The user had minimal Bit
Vinay Naik Kidnapped in Pune for $50M Bitcoin Ransom
Unknown custody system
Vinay Naik was kidnapped in February 2022 in Pune, India, by an organized group of eight individuals, including at least one officer from local law enforcement.
Ilya Basin: Crypto Consultant Attacked in Targeted Brooklyn Home Invasion
Unknown custody system
In February 2022, Ilya Basin, a cryptocurrency consultant based in Brooklyn, New York, was subjected to a violent home invasion. Attackers forcibly restrained h
Barrie Kidnapping: Victim Coerced for $1 Million Bitcoin Ransom
Unknown custody system
In November 2022, a woman identified as A.T. was kidnapped in Barrie, Ontario, Canada. Her captors restrained her to a chair, inflicted physical trauma includin
Lost 3 of 12 Mnemonic Words With Unknown Word Order — Brute-Force Recovery Attempted
Software wallet
In early 2022, a Bitcoin holder discovered they had lost three words from a twelve-word mnemonic seed phrase and could not reliably recall the order of the rema
Electrum Android Wallet Recovered With Seed, But Balance Remained Zero
Software wallet
On or before January 10, 2022, a user identified as zykera58 lost a mobile phone containing an Electrum wallet. The user retained both the wallet password and t
John Forsyth Kidnapped and Coerced in Missouri: Crypto Founder Bridge Threat
Unknown custody system
In February 2022, John Forsyth, a cryptocurrency company founder based in Missouri, was kidnapped by assailants who zip-tied him and threatened to throw him off
Armory Wallet Access Loss: Keyboard Malfunction During Password Entry
Software wallet
In 2022, a Bitcoin user created an Armory wallet intending to relocate funds to more secure storage. During password setup, the user's keyboard malfunctioned, f
AES256-CBC Encrypted Wallet: Partial Password Loss and Brute-Force Recovery
Software wallet
In July 2022, a Bitcoin holder posted to Stack Exchange describing an AES256-CBC encrypted wallet protected by a 15-character passphrase combining uppercase, lo
Corrupted wallet.dat Data Recovery Attempt: Multi-Tool Failure After Hard Drive Format
Software wallet
In November 2022, a Bitcoin holder discovered that a hard drive containing a wallet.dat file from approximately 2012–2014 had been formatted years earlier. Reco
Incomplete Seed Phrase and Lost Password: Electrum Wallet Recovery Blocked
Software wallet
In April 2022, a BitcoinTalk user reported a custody failure affecting their brother's Electrum wallet. The brother had stored a 12-word BIP39 mnemonic phrase i
BitcoinTalk Bounty: $10,000 Offered for Forgotten Wallet Password Recovery
Unknown custody system
In April 2022, a BitcoinTalk forum user posting as 'walletrecovery' published a bounty thread offering $10,000 to anyone who could help recover a Bitcoin wallet
Freewallet Account Suspension: Institutional Custody Lock-In on First Withdrawal
Exchange custody
On October 14, 2022, a BitcoinTalk user (ilgust12) reported a custody access failure with Freewallet.org, a custodial online wallet service. The user had deposi
Unencrypted 2010 Wallet.dat Corrupted Beyond Recovery
Software wallet
In March 2022, RBIT777 posted to a Bitcoin forum seeking help recovering a wallet created in 2010 on their hard drive. The wallet had never been encrypted—a com
MultiBit Classic Wallet Password Lost, No Seed Phrase Documented (2014)
Software wallet
In January 2021, a user identified as mr_fish2021 recovered an old Windows computer containing a MultiBit Classic wallet created in 2014. The wallet held an und
Outcome states