Part of the CustodyStress archive of observed Bitcoin custody incidents
Constrained
Cases where access was partially recovered, significantly delayed, or restored only with substantial difficulty or third-party dependence.
Constrained outcomes represent cases where access was partially restored, significantly delayed, or recovered only with third-party dependence. 69 cases in this archive have a constrained outcome — the majority involve exchange or institutional custody where some recovery path existed but was incomplete or time-limited.
Archive analysis — 69 cases
Outcomes
0% of determinate cases resulted in blocked access — 69 percentage points below the archive-wide average of 69%. Only 0% resulted in recovered access — one of the lower survival rates in the archive. 100% resulted in constrained recovery.
Custody type
86% of cases involved exchange custody, followed by software wallet at 9%.
Primary stress condition
74% of cases involve vendor lockout. Legal or authority constraint accounts for a further 12%.
Recovery path
Exchange Support is the most documented recovery path (34 cases, 49% of subset). Of those with a determinate outcome, 100% resulted in recovered or constrained access.
Documentation
78% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Scale
33% of cases involved large or very large holdings (10+ BTC).
0
Blocked
69
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
69 observed cases
Constrained
69 (100%)
Blockchain.info Legacy Wallet Recovery: Partial Success via btcrecover, Platform Access Blocked
Exchange custody
Between 2013 and 2015, a user in Taiwan established multiple Blockchain.info wallets and created printed paper backups containing wallet GUIDs, passwords, and 1
Ledger Co-Founder David Balland Kidnapped in France — Physical Coercion and Partial Ransom Recovery
Hardware wallet (single key)
In January 2025, David Balland, co-founder of Ledger, a leading hardware wallet manufacturer, and his wife were kidnapped from their home in Vierzon, France. Th
Widow Successfully Accessed 4 Bitcoin After Brother's Death — Estate Recovery
Unknown custody system
A 36-year-old man purchased approximately 4 Bitcoin around 2016, during the early adoption phase. He held the asset for roughly seven years without incident. He
GDAC Exchange Security Breach: $13M Cryptocurrency Theft, April 2023
Exchange custody
On April 9–10, 2023, GDAC, a South Korean cryptocurrency exchange, discovered a security breach affecting its hot wallet infrastructure. Attackers transferred a
Celsius Network Freezes All Withdrawals: 1.7 Million Users Locked Out
Exchange custody
Celsius Network, a cryptocurrency lending platform founded by Alex Mashinsky, abruptly froze all customer withdrawals, swaps, and transfers on June 12, 2022, wi
Voyager Digital Freeze: 3.5M Users, $650M Loan Default, Chapter 11
Exchange custody
Voyager Digital, a cryptocurrency broker serving over 3.5 million active users, suspended all trading and withdrawals on July 1, 2022. The collapse followed a $
FTX Exchange Collapse Freezes 1+ Million Customer Accounts — November 2022
Exchange custody
FTX, founded in 2019 by Sam Bankman-Fried, was valued at $32 billion at its peak and operated as one of the world's largest cryptocurrency exchanges. On Novembe
Deribit $28M Hot Wallet Compromise — November 2022 — No Client Loss
Exchange custody
On November 1, 2022, Deribit, a leading cryptocurrency derivatives exchange specializing in Bitcoin and Ethereum options, discovered that its hot wallet had bee
LCX Hot Wallet Compromised: $6.8M Stolen, $1.3M Recovered Through Blockchain Tracing
Exchange custody
On January 9, 2022, LCX, a Liechtenstein-based cryptocurrency exchange operating under Financial Market Authority licensing, discovered that one of its hot wall
Genesis Global Capital Freezes $900M in Gemini Earn Bitcoin — Retail Users Locked Out
Exchange custody
Throughout 2022, Genesis Global Capital—the cryptocurrency lending subsidiary of Digital Currency Group—accumulated exposure to failing counterparties and deter
BlockFi Chapter 11: 100,000+ Creditors, $355M Crypto Frozen After FTX Collapse
Exchange custody
BlockFi, a centralized lending platform that accepted customer deposits of Bitcoin and other cryptocurrencies, announced a withdrawal halt on November 10, 2022,
Blocktrail Wallet Recovery: Lost Password, Multiple Backup Seeds, Platform Tool Failure
Exchange custody
LSU777, a BitcoinTalk forum user, attempted recovery of a Blocktrail-hosted wallet created in the pre-fork era (circa 2016) after losing the primary password. T
BitMart Exchange Security Breach: $196M Stolen from Unprotected Hot Wallets
Exchange custody
BitMart, a cryptocurrency exchange, suffered a major security breach on December 4–5, 2021, when attackers obtained private keys controlling two internet-connec
Liquid Exchange $80M Hack (August 2021): Withdrawal Freeze, FTX Bailout, Full Acquisition
Exchange custody
On August 19, 2021, Japanese cryptocurrency exchange Liquid discovered that hackers had compromised its warm wallet infrastructure and transferred approximately
AscendEX Exchange $78M Hot Wallet Breach — December 2021
Exchange custody
On December 11, 2021, AscendEX (formerly BitMax) disclosed a significant security breach affecting its hot wallet infrastructure. Approximately $78 million in c
KuCoin Exchange Breach September 2020: $280M Stolen, $204M Recovered
Exchange custody
On September 26, 2020, KuCoin announced a security breach affecting its hot wallets. Attackers with access to private keys stole approximately $280 million in c
Upbit Exchange Hot Wallet Breach — 342,000 ETH Stolen, November 2019
Exchange custody
On November 27, 2019, the South Korean exchange Upbit discovered that 342,000 ETH—valued at approximately $49 million USD at the time—had been transferred from
Bitrue Singapore Exchange Security Breach — $4.2M Theft, Full User Refund
Exchange custody
On June 27, 2019, Singapore-based exchange Bitrue discovered a $4.2 million security breach affecting 90 user accounts. An attacker had exploited a weakness in
Bithumb $13M EOS Insider Theft April 2019: Platform Lockout and Third Security Breach
Exchange custody
On April 1, 2019, South Korean exchange Bithumb detected abnormal withdrawal patterns in its internal monitoring systems and halted all deposit and withdrawal s
Cryptopia Exchange Hack and Liquidation: 960,000 Frozen Accounts, $400M Distributed Over 5 Years
Exchange custody
Cryptopia, a Christchurch-based cryptocurrency exchange serving 1.4 million registered users across approximately 900 trading pairs, suffered a critical securit
DragonEx Singapore Exchange Compromised by Lazarus Group — User Funds Stolen March 2019
Exchange custody
DragonEx, a Singapore-based cryptocurrency exchange, suffered a critical security breach on March 24, 2019, when attackers gained access to internal systems and
BITPoint Exchange Hack — $23M Customer Cryptocurrency Stolen, July 2019
Exchange custody
On July 12, 2019, BITPoint, operated by Tokyo-listed Remixpoint Inc., discovered unauthorised outflows totalling approximately 3.5 billion yen ($32 million USD)
Bitfinex Fiat Withdrawal Freeze: Crypto Capital Processing Delays October–November 2018
Exchange custody
Bitfinex paused fiat deposits in October 2018 and announced implementation of a new deposit system. The exchange had been routing USD withdrawals through Crypto
Matthew Mellon's $193M XRP Estate: Cold Wallets, No Keys, No Plan
Hardware wallet (single key)
Matthew Mellon, a member of the prominent Mellon banking family, became a significant cryptocurrency investor in the mid-2010s. His $2 million investment in XRP
Coincheck Exchange Hack: 523 Million NEM Stolen, User Withdrawals Frozen
Exchange custody
On January 26, 2018, Coincheck, a Tokyo-based cryptocurrency exchange, discovered that attackers had stolen approximately 523 million NEM tokens valued at $530
Outcome states
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