Part of the CustodyStress archive of observed Bitcoin custody incidents
Blocked
Cases where access was permanently or indefinitely lost. No recovery path was available or succeeded at the time of last documentation.
The 348 blocked-outcome cases in this archive span all custody types and stress conditions. The most frequently observed stress condition is vendor-lockout cases, most commonly involving software wallet (mobile or desktop). A blocked outcome indicates that access was permanently or indefinitely lost at the time of last documentation.
348
Blocked
0
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
348 observed cases
Blocked
348 (100%)
Matthew Moody: Early Bitcoin Miner Dies in Plane Crash, Estate Inaccessible
Exchange custody
Matthew Philip Moody, 26, of San Ramon, California, was an early Bitcoin miner who accumulated coins during the network's early years using his home computer. O
Dave Kleiman Estate vs. Craig Wright: 1.1 Million Bitcoin, Ownership Unresolved
Unknown custody system
Dave Kleiman, a computer forensics specialist based in Florida, was an early Bitcoin developer who died on April 26, 2013, after years of declining health follo
Coinbase Paper Wallet Private Key Lost Before Printing—4.5 BTC Inaccessible
Software wallet
In December 2013, a Bitcoin newcomer attempted to move funds to a Coinbase-hosted paper wallet generator. The user copied and pasted the private key first, but
Encrypted wallet.dat Corruption: Recovery Attempt After Unplanned Reformat
Software wallet
In November 2013, a Bitcoin holder discovered they had deleted their wallet.dat file during a Windows system reformat without maintaining a backup. Realizing th
Blockchain.info Web Wallet (2013): Silent Login Failure, Unresolved After 3 Months
Exchange custody
In late 2013, a user created a Bitcoin wallet on blockchain.info, then one of the most popular web-based custodial platforms. The wallet remained accessible dur
Blockchain.info Web Wallet: Imported Private Key Vanished After Sync Popup
Exchange custody
In February 2013, a BitcoinTalk user (BurtW) generated a vanity address using vanitygen and imported the private key into his Blockchain.info web wallet account
Lost Private Key in 2012 Bitcoin Core Wallet: 5 mBTC Unspendable
Software wallet
Gemwolf installed Bitcoin Core 0.6.3 in 2012, performed brief mining activity, and abandoned the wallet after one day. In November 2022, while searching old sto
Intersango Exchange Collapse: 2000 BTC User Funds Retained by Operator — Norman v. Strateman
Exchange custody
Intersango, a UK-based Bitcoin exchange co-founded by Amir Taaki and Patrick Strateman, ceased operations in 2012 after losing its banking relationship. At the
Deep Freeze Software Erases Bitcoin Wallet.dat Before Incoming Payment
Software wallet
In September 2012, a Bitcoin user operating under the handle blackjhon909 discovered that their Bitcoin wallet had become inaccessible following an unexpected s
250 BTC Lost After Windows Profile Deletion and Repeated System Restore Overwrites
Software wallet
In early 2012, a Windows user operating under the handle kentrolla reported losing access to a Bitcoin wallet containing approximately 250 BTC. The wallet.dat f
Early CPU Miner Loses 27,000 BTC to Unrecoverable Drive Failure
Software wallet
Dalkore mined 27,000 BTC during Bitcoin's earliest period using CPU mining, when the network was still in its first year and coins carried no meaningful market
CryptoXChange Exchange Collapse: Users Locked Out of Bitcoin Deposits
Exchange custody
CryptoXChange launched on November 10, 2011, as an Australian Bitcoin exchange offering two-factor authentication features including Yubikey support. The platfo
Opticbit Loses 2 BTC After CyanogenMod 9 Flash Without Locatable Wallet Backup
Software wallet
On June 25, 2012, a Bitcoin user operating under the handle opticbit reported the loss of 2 BTC stored in a mobile wallet on an Android phone. The loss occurred
Campbell Simpson Discards 1,400 BTC on Failing Hard Drive Without Backup
Software wallet
Campbell Simpson, editor of Gizmodo Australia, purchased approximately 1,400 Bitcoin in early 2010 when a single coin traded for roughly 1.5 cents, investing ar
BTCex Unexpected Maintenance Closure and Permanent Platform Shutdown (July 2012)
Exchange custody
BTCex operated as a custodial Bitcoin exchange during the early market period. In May 2011, the platform suffered a critical security breach resulting in the lo
BitMarket.eu: Operator Speculation and Bitcoinica Collapse Froze 18,787 BTC in Customer Funds
Exchange custody
BitMarket.eu launched in April 2011 as a Polish peer-to-peer Bitcoin exchange. The platform operator, Maciej Trębacz, made a critical decision to invest custome
Brad Yasar: Desktop-Mined Bitcoin Locked by Forgotten Passwords
Software wallet
Brad Yasar, a Los Angeles-based entrepreneur, mined Bitcoin on multiple desktop computers during the network's earliest years when mining was accessible to indi
BitFloor Exchange Collapse: 24,000 BTC Theft, Minimal Restitution, Platform Shutdown
Exchange custody
BitFloor, a Bitcoin exchange operating in 2012, suffered a catastrophic custody failure on September 4, 2012. An attacker gained access to an unencrypted backup
Bitcoin.de Account Lock: 0.01 BTC Inaccessible Due to KYC Residency Requirements
Exchange custody
A Bitcoin user created an account on bitcoin.de, a German peer-to-peer marketplace, during Bitcoin's early adoption period and deposited 0.01002 BTC. The accoun
Anonymous Reddit User: 7,500 BTC Inaccessible Due to Forgotten Wallet Password
Software wallet
An anonymous Reddit user posted in 2014 about a significant custody failure: he had purchased approximately 7,500 Bitcoin in 2012 and stored them in an encrypte
Gabriel Abed: 800 BTC Private Keys Destroyed by Accidental Laptop Reformat
Software wallet
In 2011, Gabriel Abed, co-founder of Bitt and a prominent figure in Caribbean blockchain infrastructure, lost approximately 800 BTC when a colleague accidentall
BTCex Exchange Users Discover 83% Bitcoin Missing After Temporary Closure
Exchange custody
BTCex was a Russian-based cryptocurrency exchange founded in September 2010 that facilitated trades between bitcoin and fiat currencies including Russian Rubles
Device discarded — software wallet (2011)
Software wallet
In 2011, when Bitcoin mining was still largely a hobbyist pursuit, the user identified as 'bubbabojangles' mined 103 BTC using standard desktop equipment. At th
Stefan Thomas and 7,002 Bitcoin: Locked Behind a Forgotten Passphrase
Hardware wallet (single key)
Stefan Thomas held 7,002 Bitcoin stored on an encrypted hard drive containing the private keys. Access to the device required a passphrase that Thomas had forgo
Ulti Loses 28 BTC to Incomplete SSD Migration — October 2011
Software wallet
On October 1, 2011, a Bitcointalk user identified as Ulti posted an account of a custody failure resulting from routine hardware maintenance. While upgrading hi
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