Part of the CustodyStress archive of observed Bitcoin custody incidents
Halving Cycle 2 (2013–2016)
The second halving cycle coincides with the growth of exchanges as primary custody infrastructure. Mt. Gox collapsed in 2014 and vendor lockout became a dominant stress pattern. Passphrase-related losses increased as early hardware wallets and encrypted wallets became more common. The blocked rate dropped to 58% as exchange-based constrained outcomes added a new category.
206 cases from this period are included in this archive. Exchange and custodial custody failures account for 47% of cases. 58% of determinate cases resulted in a blocked outcome.
68
Blocked
29
Constrained
20
Survived
89
Indeterminate
83% of determinate cases resulted in blocked or constrained access.
206 observed cases
Blocked
68 (33%)
Constrained
29 (14%)
Survived
20 (10%)
Indeterminate
89 (43%)
Feathercoin Desktop Wallet Encryption: Community Recovery Estimate vs. Actual Search Space (Nov 2013)
Software wallet
On 30 November 2013, BitcoinTalk user 'user0244' posted in the encrypted wallet recovery thread seeking assistance with a locked Feathercoin wallet. The user co
Mt. Gox SEPA Withdrawal Vanishes: mably's €EUR Transfer Confirmed But Never Received
Exchange custody
On April 6, 2013, BitcoinTalk user mably received email confirmation from Mt. Gox that a SEPA EUR withdrawal had been initiated. Twenty days elapsed without the
Mt. Gox SEPA Withdrawal Delayed 28 Days: lukcoin's Unresolved Case (May 2013)
Exchange custody
On May 7, 2013, BitcoinTalk user lukcoin posted in the Mt. Gox withdrawal delays thread describing a SEPA transfer initiated on April 9 that had not arrived aft
Institutional lockout — Mt. Gox (2013)
Exchange custody
On April 8, 2013, BitcoinTalk Legendary-ranked user el_rlee submitted a withdrawal request to Mt. Gox. Twelve days later, on April 20, el_rlee posted in a gathe
Maxime: Hard Drive Corruption Destroyed Only Copy of Seed Phrase
Software wallet
Maxime, a Canadian journalist, began mining Bitcoin during the 2012–2013 period when the technology represented an emerging alternative financial system. He suc
Ecurb123: Encrypted Bitcoin-Qt Wallet on Ubuntu, Passphrase Lost, Recovery Blocked by Configuration Barriers
Software wallet
In December 2013, BitcoinTalk user Ecurb123 posted in the encrypted wallet recovery thread describing a locked Bitcoin-Qt wallet on Ubuntu Linux. The user had s
Passphrase unavailable — software wallet (2013)
Software wallet
In December 2013, BitcoinTalk user goldbishop posted in the encrypted wallet recovery forum that two altcoin wallets—one holding Protoshares (PTS) and another h
Mt. Gox Bitcoin Withdrawal Crisis: Weeks-Long Delays Signal Terminal Operational Failure
Exchange custody
By November 2013, Mt. Gox customers attempting to withdraw Bitcoin faced indefinite waiting periods, a critical escalation from earlier fiat-only delays. What h
Passphrase unavailable — software wallet (2013)
Software wallet
On December 26, 2013, BitcoinTalk Senior Member mackminer posted in the encrypted wallet recovery forum describing a locked Bitcoin wallet protected by a multi-
Matthew Moody: Early Bitcoin Miner Dies in Plane Crash, Estate Inaccessible
Exchange custody
Matthew Philip Moody, 26, of San Ramon, California, was an early Bitcoin miner who accumulated coins during the network's early years using his home computer. O
Dave Kleiman Estate vs. Craig Wright: 1.1 Million Bitcoin, Ownership Unresolved
Unknown custody system
Dave Kleiman, a computer forensics specialist based in Florida, was an early Bitcoin developer who died on April 26, 2013, after years of declining health follo
Inputs.io Hack: 4,100 BTC Stolen, Partial Refunds October 2013
Exchange custody
Inputs.io was an Australian-hosted Bitcoin wallet service operated by a developer known as TradeFortress. On October 23, 2013, the platform suffered a security
Bitcoin Core wallet.dat Berkeley DB Corruption (2013–2024): Cross-Platform Recovery
Software wallet
A Bitcoin user who created a wallet backup in 2014 using Bitcoin Core version 2013 attempted to restore it in March 2024 on a Windows machine running Bitcoin Co
Widow Unable to Access Encrypted Bitcoin-Qt Wallet After Husband's Death
Software wallet
In April 2013, a widow posted to Bitcoin Stack Exchange seeking recovery options for her deceased husband's Bitcoin-Qt wallet. The wallet was encrypted but she
Coinbase Paper Wallet Private Key Lost Before Printing—4.5 BTC Inaccessible
Software wallet
In December 2013, a Bitcoin newcomer attempted to move funds to a Coinbase-hosted paper wallet generator. The user copied and pasted the private key first, but
Encrypted wallet.dat Corruption: Recovery Attempt After Unplanned Reformat
Software wallet
In November 2013, a Bitcoin holder discovered they had deleted their wallet.dat file during a Windows system reformat without maintaining a backup. Realizing th
2013 Blockchain.info AES-Encrypted Wallet: Password Lost, Recovery Tooling Exhausted
Exchange custody
In March 2013, during a two-month personal mining experiment, a user registered a wallet on blockchain.info and received an AES-encrypted backup file via email
2013 Bitcoin Core Wallet.dat Corruption After Version Incompatibility
Software wallet
The subject purchased a used desktop computer from a thrift store and discovered an installed Bitcoin QT client with an associated wallet.dat file dating to 201
Inherited 2009 Bitcoin Mining Hard Drive: Unrecoverable wallet.dat After OS Reinstall
Software wallet
A Bitcoin holder inherited a hard drive from their father's computer, which had been used for Bitcoin mining in November 2009. The drive had been powered down a
Blockchain.info Web Wallet (2013): Silent Login Failure, Unresolved After 3 Months
Exchange custody
In late 2013, a user created a Bitcoin wallet on blockchain.info, then one of the most popular web-based custodial platforms. The wallet remained accessible dur
Forgotten Passphrase Locks Desktop Wallet for 8 Years; btcrecover Enables Recovery
Software wallet
In 2013, this individual created a Bitcoin wallet using desktop software, securing it with a passphrase. The holder subsequently lost memory of that passphrase
Blockchain.info Web Wallet: Imported Private Key Vanished After Sync Popup
Exchange custody
In February 2013, a BitcoinTalk user (BurtW) generated a vanity address using vanitygen and imported the private key into his Blockchain.info web wallet account
Blockchain.info Hosted Wallet Recovery: Password Reset via Seed Phrase (2013)
Exchange custody
PandaNL opened a Blockchain.info hosted wallet in 2013 and over several years forgot the account password. The user retained three critical pieces of recovery i
BitcoinTalk User syuyu Locked Out of Wallet With ~32-Character Passphrase (January 2014)
Software wallet
In January 2014, a BitcoinTalk user known as 'syuyu' posted in an encrypted wallet recovery thread describing a locked software wallet they could no longer acce
Blockchain.info Access Blocked After Platform Software Update
Exchange custody
A Blockchain.info user experienced sudden access denial to their hosted wallet following a platform software update. The incident occurred in an era when web-ba
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