Part of the CustodyStress archive of observed Bitcoin custody incidents
Halving Cycle 2 (2013–2016)
The second halving cycle coincides with the growth of exchanges as primary custody infrastructure. Mt. Gox collapsed in 2014 and vendor lockout became a dominant stress pattern. Passphrase-related losses increased as early hardware wallets and encrypted wallets became more common. The blocked rate dropped to 58% as exchange-based constrained outcomes added a new category.
206 cases from this period are included in this archive. Exchange and custodial custody failures account for 47% of cases. 58% of determinate cases resulted in a blocked outcome.
68
Blocked
29
Constrained
20
Survived
89
Indeterminate
83% of determinate cases resulted in blocked or constrained access.
206 observed cases
Blocked
68 (33%)
Constrained
29 (14%)
Survived
20 (10%)
Indeterminate
89 (43%)
Andreas1324 Permanently Locked Out of Electrum Wallet: Forgotten Password, No Seed Backup (May 2016)
Software wallet
In May 2016, a BitcoinTalk user posting as Andreas1324 opened a public thread in the Electrum wallet subforum describing complete loss of access to a wallet hol
Blockchain.info Wallet Password Loss: No Recovery Options — February 2016
Exchange custody
In February 2016, a BitcoinTalk user posted on behalf of a friend who had lost the password to a Blockchain.info hosted wallet. The friend retained only an iden
10 Million Dogecoins Inaccessible After Forgotten Spending PIN on Android Wallet
Software wallet
In January 2016, a user accumulated approximately 10 million Dogecoins (valued at roughly $1,500 USD) on an Android Langerhans wallet over one week. The coins w
Blockchain.com Wallet (2016): Partial Password Recovery Attempt, Seed Phrase Absent
Exchange custody
The subject created a Blockchain.com account in 2016 and deposited approximately 0.03 BTC (valued at roughly $20 at 2016 exchange rates of $600/BTC). Immediatel
Online Wallet Password Lost Without Seed Phrase Backup
Exchange custody
In November 2017, a BitcoinTalk user (mattmaxx) discovered they had lost access to an online Bitcoin wallet created approximately one year earlier on a laptop t
Blockchain.info Wallet Access Lost After SD Card Automatic Format During Device Migration
Exchange custody
In June 2016, a Blockchain.info user with the handle 'Graver' lost access to their Bitcoin holdings following a device migration that exposed the fragility of s
Watching-Only Wallet With Lost Seed Phrase: Password Insufficient for Recovery
Software wallet
In June 2016, a BitcoinTalk user identified as Tully96 posted in the Wallet Software forum seeking help after discovering they had lost access to Bitcoin stored
Corrupted Encrypted wallet.dat Recovered via Partition-Level Recovery
Software wallet
In March 2016, a Bitcoin Core user discovered their only backup of an encrypted wallet.dat file had become corrupted, likely due to improper shutdown of Bitcoin
BIP39 Passphrase Confusion: How a Mobile PIN Hid Bitcoin for Five Years
Software wallet
In mid-2016, the user's Android device failed. They recovered their MyCelium wallet using their seed phrase but found all pre-2016 Bitcoin gone. The wallet show
Deleted Encrypted Wallet Without Backup: Private Keys Lost
Software wallet
In November 2016, a Bitcoin Stack Exchange user posted about deleting their wallet file during a computer wipe, having never created a backup. The user had conv
Electrum Wallet Loss After Hard Disk Failure: No Seed Phrase or Backup
Software wallet
In March 2016, a BitcoinTalk user operating under the handle 'knowhow' experienced total loss of access to an Electrum Bitcoin wallet after their hard drive fai
Cryptsy Exchange Insolvency: 2014 Hack Concealed Until 2015 Withdrawal Freeze
Exchange custody
Cryptsy, a Florida-registered multi-currency exchange founded in 2013, suffered a significant security breach in 2014 that compromised user Bitcoin and altcoin
796 Exchange — 1,000 BTC Stolen via Withdrawal Address Redirect (January 2015)
Exchange custody
796 was a Chinese cryptocurrency exchange offering spot and futures trading. In late January 2015, the platform discovered a security breach in which an attacke
Blockchain.info Legacy Wallet: Mnemonic Present, Backup File Present—Funds Inaccessible
Exchange custody
In 2015, the user created a Blockchain.info wallet and purchased Bitcoin, then implemented two backup strategies: a 17-word legacy mnemonic phrase and an encryp
Electrum 8-Word Seed Recovery: Funds Visible on Blockchain, Wallet Shows Zero Balance
Software wallet
In 2015, forum user Braden_Hearn encountered a custody access failure after accidentally sending approximately $1000 USD worth of Bitcoin to an address controll
James Howell Bitcoin Hard Drive: Decade-Long Landfill Recovery Attempt Denied
Software wallet
James Howell, a Bitcoin holder from the 2014–2015 era when Bitcoin traded below $1,000, discarded a hard drive containing his private keys while cleaning his of
Vircurex Withdrawal Freeze: Timothy Shaw's 12.85 BTC Locked Since 2014
Exchange custody
Timothy Shaw, a Colorado resident, executed a trade on Vircurex on March 24, 2014, converting his entire dogecoin balance into 12.85 BTC. That same morning, Vir
Blockchain.info Double Encryption Password Lost: Unrecoverable Without Key
Exchange custody
In February 2015, a BitcoinTalk user identified as ltcgearscammed posted seeking help after losing access to Bitcoin stored in a Blockchain.info wallet secured
Bitcoin Core Wallet Corruption: Selective Key Decryption Failure and Community Recovery
Software wallet
Henke created an encrypted wallet backup on December 20, 2015, containing approximately 4 BTC. After refreshing his Windows 7 system and reinstalling Bitcoin Co
Bitcoin-Qt Passphrase Encoding Mismatch: Known Password Rejected Across Versions
Software wallet
StaleCoinz created a Bitcoin-Qt wallet on macOS in 2013 and encrypted it in 2015 using a passphrase he distinctly remembered. When he attempted to access the wa
Lost BIP38 Passphrase on Paper Wallet: 256 Case Combinations, No Documentation
Software wallet
In March 2015, a user known as 'germanuniv' created a paper wallet using bitaddress.org with BIP38 encryption enabled. To generate the passphrase, the user deri
Deleted Temporary Wallet Recovery via Private Key Forensic Extraction
Software wallet
In September 2015, a Bitcoin user known as dooglus encountered a self-imposed custody failure during a transaction resend operation. After noticing an unconfirm
Recovering Deleted Bitcoin Core wallet.dat via pywallet: Device Loss and Forensic Key Extraction
Software wallet
Edgar's Bitcoin Core wallet became inaccessible in 2015 when the wallet.dat file was removed from the active system while the Bitcoin Core client remained open.
Vault of Satoshi Exchange Closure: Institutional Custody Dependency and Forced Withdrawal Deadline
Exchange custody
Vault of Satoshi, a Canadian cryptocurrency exchange launched in October 2013, announced permanent closure effective February 5, 2015. The platform had differen
Institutional lockout — exchange custody, Australia (2015)
Exchange custody
igot, an Australian-branded Bitcoin exchange later traced to operational infrastructure in India, faced a significant customer crisis in May 2015 when users rep