Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Recovery Procedure — Seed Unavailable
Cases where no written procedure existed for how recovery would be executed. The holder understood the arrangement; no record existed to guide anyone else. This page shows archive cases where both conditions were present.
90% of all Seed Unavailable cases in the archive involve this structural dependency. Among them, 90% of determinate cases resulted in a blocked outcome. The most common recovery path is password bruteforce.
62
Blocked
0
Constrained
7
Survived
73
Indeterminate
90% of determinate cases resulted in blocked or constrained access.
142 observed cases
Blocked
62 (44%)
Survived
7 (5%)
Indeterminate
73 (51%)
25 BTC Paper Wallet Destroyed by Fire and Water Exposure
Software wallet
A Bitcoin holder maintained 25 BTC on a paper wallet as their primary custody method. The holder attempted to protect this physical printout—which contained bot
Android Bitcoin Wallet Destroyed in Factory Reset: 0.5 BTC Unrecovered
Software wallet
A Bitcoin holder maintained approximately 0.5 BTC using the Bitcoin Wallet application by Andreas Schildbach on a Samsung Galaxy Note 2 running Android. The hol
MultiBit Change Address Private Key Generation Failure
Software wallet
A MultiBit user transferred Bitcoin from blockchain.info into the lightweight desktop wallet in order to conduct online transactions. To prepare for sales activ
6 Bitcoin in Deceased's Desktop Wallet — Passphrase and Seed Phrase Lost
Software wallet
A father-in-law accumulated approximately 6 Bitcoin during an earlier market period and stored the funds in a digital wallet on his laptop. He did not document
Bitpay Wallet Destroyed by Forced Update; Seed Phrase Never Recorded
Software wallet
A user had created a Bitpay wallet on their iPhone years prior but committed a critical operational error: the 12-word seed phrase was never written down or bac
Bitpay Forced App Update Blocks Recovery via iPhone Backup
Software wallet
A user created a Bitpay wallet years earlier without recording the 12-word seed phrase, relying entirely on persistent app storage for wallet access. The arrang
Electrum Wallet File Overwritten: New Wallet Lost Without Seed Phrase Backup
Software wallet
An Electrum 1.9.8 user attempted to consolidate Bitcoin holdings by creating a new wallet to replace a bloated default_wallet file. The procedure involved openi
Untested Seed Phrase Cost $300 SCRT: Cosmostation Wallet Inaccessible
Software wallet
An experienced cryptocurrency holder maintaining approximately 20 separate wallets across different assets for risk distribution encountered a custody failure i
Notepad Backup Illusion: Seed Phrases Lost After Mobile Phone Firmware Reset
Software wallet
A cryptocurrency holder maintained seed phrases for Bitcoin, Monero, and Ethereum in a notepad application on their mobile phone. The strategy reflected a funda
GreenAddress wallet inaccessible: 96 mBTC lost without seed phrase recovery
Exchange custody
In 2014, a user created a GreenAddress wallet and deposited approximately 96 mBTC to execute a single transaction. The wallet setup included two-factor authenti
Lost One Seed in 2-of-3 Multisig: Two Seeds Cannot Restore Funds Without Third
Multisig (self-managed)
In January 2022, a Bitcoin holder using Cold Card hardware wallets discovered a fundamental design constraint in multisig wallet recovery. The user had created
2011 Bitcoin Wallet Lost After Hard Drive Formatted Twice: Passphrase Retained, File Unrecoverable
Software wallet
In 2011, an individual purchased Bitcoin and generated a wallet using Bitcoin-Qt or a similar early desktop client software. The wallet created an encrypted wal
3000 BTC Mined on Pentium 3: Multiple Reformatted Drives, Wallet Location Unknown
Software wallet
During Bitcoin's early years, this user established mining operations on a Pentium 3 computer and accumulated approximately 3000 BTC before ceasing work as netw
Unverified Wallet File Recovery After Drive Format: 2010 GPU-Mined Bitcoin
Software wallet
In 2010, during Bitcoin's GPU-mining era, the user mined a small quantity of Bitcoin on a desktop computer. Years later, the user deleted the wallet.dat file an
Mycelium Wallet Uninstalled During Device Reset Without Seed Phrase Export
Software wallet
A user stored Bitcoin in Mycelium, a mobile wallet application for Android. The device developed malware infections requiring routine maintenance and factory re
Armory Wallet Sync Failure: 2 BTC Recovered Through Manual Key Export
Software wallet
A user transferred 2 BTC from Coinbase to a self-hosted Armory wallet in multiple transactions approximately three years before attempting recovery. Both a pape
Muun Mobile Wallet — 12,000 Satoshis Permanently Inaccessible After Phone Loss and Missing Recovery Key
Software wallet
A Bitcoin user with approximately 12,000 satoshis stored in a Muun mobile wallet lost the phone on which the wallet was installed. The user had not created or r
Related archive views
All Undocumented Recovery Procedure cases
All Seed Unavailable cases
Undocumented Recovery Procedure — Device Loss
Undocumented Recovery Procedure — Owner Death
Undocumented Recovery Procedure — Passphrase Unavailable
Single-Person Knowledge — Seed Unavailable
Passphrase Dependency — Seed Unavailable
Device-Dependent Access — Seed Unavailable
All cases
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