Part of the CustodyStress archive of observed Bitcoin custody incidents
Lost Bitcoin seed phrase — documented cases
Cases in this category involve wallets for which the seed phrase could not be located. Without the seed phrase, access to the wallet was not possible.
147 observed cases
Outcome distributions are available in archive statistics.
Custody system
Outcome
Documentation
Year
Dependencies
Country
Incomplete Seed Backup + Device Loss: ipsbruno3's GPU-Powered Recovery Attempt
Software wallet
ipsbruno3 has held Bitcoin since 2013 and stored the majority in a wallet protected by a 12-word BIP39 seed phrase. The holder implemented a four-layer backup s
Los Angeles Wildfire Destroys Only Seed Phrase Backup — Total Loss
Software wallet
In January 2025, a Reddit user reported that their 70-year-old aunt had lost her entire cryptocurrency savings during the Los Angeles wildfires. The aunt had st
Pre-HD Bitcoin Core Wallet Lost in OS Upgrade: Backup Strategy Failure
Software wallet
In June 2025, a Bitcoin forum user reported a custody failure involving a Bitcoin Core wallet created circa 2014, during the era before hierarchical determinist
Lost Phone Containing All Wallets; $300 Trapped in Unknown Address
Software wallet
On July 7, 2025, a user copied what they believed to be their own wallet address from their phone's clipboard and sent $300 in Bitcoin to it. The transaction co
BitcoinTalk Seed Phrase Loss Reports: Computer Crash, Device Corruption, Paper Wallet Failures
Software wallet
On January 26, 2024, BitcoinTalk user riverdip initiated a community thread soliciting incident reports about Bitcoin inaccessibility. The thread surfaced multi
BRD Wallet Access Loss: Incomplete Backup, Missing Seed Phrase
Exchange custody
MLNiemczyk2411 created a BRD wallet several years before November 2024 but neglected to properly document the recovery materials. During wallet initialization,
Ledger Nano S with Incomplete 9-Word Recovery Phrase: $10K Trapped
Hardware wallet (single key)
In March 2024, a BitcoinTalk user reported that their partner had lost access to a Ledger Nano S purchased approximately seven years earlier. During initial set
Bitcoin Core Wallet Encryption Generated New Seed: Lost Access to Funded Addresses
Software wallet
In June 2024, a Bitcoin Core user deleted their server and all associated data, but retained a backup copy of wallet.dat on their computer. The user encrypted t
Lost Recovery Seed on Trezor Hardware Wallet: Permanent Access Failure
Hardware wallet (single key)
In January 2024, a BitcoinTalk user identified as carlosrodriguez88 reported a critical access failure involving a Trezor hardware wallet running firmware versi
Fragmented BIP39 Seed Recovery: $25M Ethereum Wallet with 6 Missing Words
Hardware wallet (single key)
In November 2024, a Bitcoin Forum user identified as 'yzeb' disclosed a self-inflicted custody access failure involving an Ethereum HD wallet derived from a BIP
Ledger HW1 v1.0.1 Device Locked: Firmware Obsolete, Seed Phrase Lost, No Recovery Path
Hardware wallet (single key)
In March 2024, a BitcoinTalk forum user (nimrodlehavi) reported complete inability to access Bitcoin stored on a Ledger HW1 version 1.0.1 hardware wallet. The u
Deleted wallet.dat Recovery Attempt: Corruption Barrier (Tigerbill, May 2023)
Software wallet
In May 2023, Tigerbill, a junior member of the BitcoinTalk forum, permanently deleted their wallet.dat file containing an unspecified quantity of Bitcoin. The u
Incomplete Seed Phrase and Lost Email Access Lock Blockchain.info Wallet
Exchange custody
In September 2023, a forum user posted on behalf of an elderly relative seeking recovery assistance for a Bitcoin wallet created on Blockchain.info in 2015 or 2
Corrupted Bitcoin Core wallet.dat: Encrypted mkey Recovery Without Wallet Access
Software wallet
A Bitcoin Core user encountered wallet corruption and successfully extracted a 94-digit encrypted master key (mkey) from the damaged wallet.dat file. The user r
Seed Phrases Lost in Computer Reformat — angrybirdy's Unrecoverable Self-Custody Failure
Software wallet
angrybirdy, a BitcoinTalk Sr. Member, accumulated Bitcoin through legitimate cryptocurrency work: signature campaigns and white paper translation projects condu
Lost Seed Phrase and 2FA Access on Coinbase Commerce Self-Custody Wallet
Exchange custody
In December 2022, a Coinbase Commerce user (cryptoask2022) encountered a cascading custody failure after losing access to their self-managed wallet. The user re
Bitcoin Core Wallet Database Corruption: Berkeley DB Panic Blocks 2016 Backup Access
Software wallet
In January 2022, a BitcoinTalk user (cold_chardonnay) located a wallet.dat backup file from approximately 2016 stored on a backup disc. The user had minimal Bit
Lost 3 of 12 Mnemonic Words With Unknown Word Order — Brute-Force Recovery Attempted
Software wallet
In early 2022, a Bitcoin holder discovered they had lost three words from a twelve-word mnemonic seed phrase and could not reliably recall the order of the rema
Bitcoin Armory Private Key Lost After Health Issue: 60 BTC Inaccessible
Software wallet
In May 2022, a Bitcoin holder reported losing access to approximately 60 Bitcoin stored in Bitcoin Armory since 2014. The loss occurred following a health probl
Phone Lost With 12-Word Recovery Phrase Stored: Permanent Bitcoin Loss
Software wallet
On April 4, 2022, a Bitcoin holder reported losing their mobile phone on which they had stored their 12-word recovery phrase. The user retained knowledge of the
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