Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Recovery Procedure — Seed Unavailable
Cases where no written procedure existed for how recovery would be executed. The holder understood the arrangement; no record existed to guide anyone else. This page shows archive cases where both conditions were present.
133 observed cases
Outcome distributions are available in archive statistics.
9,000 BTC Lost to Unrebacked Change Address: Early Bitcoin Wallet Flaw (2010)
Software wallet
In August 2010, a Bitcoin user purchased 9,000 BTC and conducted a single test transaction: sending 1 BTC to his own address to confirm network functionality. T
2010 Bitcoin Wallet Deleted and Partially Recovered: Data Integrity Compromised by Subsequent Disk Writes
Software wallet
rok95 mined Bitcoin using CPU mining in 2010 during the network's earliest phase, when such activity was accessible to casual users with standard computing hard
8,999 BTC Lost to Non-Deterministic Wallet Change Address Design
Software wallet
In 2010, a Bitcoin user held approximately 9,000 BTC in a Bitcoin Core wallet. To validate his backup and recovery procedure, he executed a test transaction to
Stone Man Loses 8,999 BTC to Unbacked Change Address After Live CD Shutdown
Software wallet
In August 2010, a BitcoinTalk user known as Stone Man purchased 9,000 BTC on an exchange and transferred them to a Bitcoin client running on a Debian Linux live
PC Miner Overwrites wallet.dat During OS Reinstall, Loses ~12 BTC (2010)
Software wallet
In 2010, the user known as 'kingcharles' was mining Bitcoin on a personal computer during the currency's early adoption phase. At that time, mined bitcoins were
2009 Bitcoin Mining Wallet Recovery: Fragmented wallet.dat on Deleted Drive
Software wallet
TheMadGenius07 downloaded and briefly mined Bitcoin on a high-performance gaming rig in summer 2009, then uninstalled the Bitcoin application when mining activi
Multibit Desktop Wallet: Bitcoin Inaccessible After Platform Closure and File Loss
Software wallet
A professional received a Bitcoin payment to an address generated by Multibit, a lightweight desktop wallet widely used during the early-to-mid 2010s. At the ti
Incomplete Mnemonic Seed Phrase: 11 of 12 Words Retained, Missing Word Recovery Feasibility
Software wallet
A Bitcoin wallet user lost access to one word of their mnemonic seed phrase, retaining only 11 of 12 words. The user became aware that BIP39 uses a curated Engl
Desktop Software Wallet Erased During PC Reset — Seed Phrase Never Recorded
Software wallet
A Bitcoin holder maintained their first cryptocurrency wallet as a hot wallet on a personal computer, following a common early-adoption pattern of minimal secur
Mark Frauenfelder's 7 Bitcoin: Household Cleaner Discards Written Seed Phrase
Hardware wallet (single key)
Mark Frauenfelder, a US journalist, purchased approximately 7 Bitcoin in early 2016 at roughly $3,000 total investment. As the asset price appreciated significa
350 Bitcoin Wallet.dat Deleted During OS Reinstall — Data Recovery Attempted
Software wallet
An individual who had acquired approximately 350 bitcoin at roughly $10 per coin maintained the wallet as an encrypted wallet.dat file stored in cold storage on
Copay Wallet Recovery Failed: Mnemonic Word Sequence Error
Software wallet
In February 2020, a Copay wallet user posted to Bitcoin Stack Exchange reporting total loss of funds despite possessing a complete 12-word mnemonic backup. The
Bitcoin.com Wallet: 1.55 BTC Recovery via Undocumented Keychain Export After Seed Loss
Software wallet
In July 2020, a Bitcoin.com mobile wallet user performed an app uninstall and reinstall without first recording the wallet's seed phrase. The app was marketed a
MultiBit Wallet Lost to Full Drive Format — Single Backup Copy Destroyed
Software wallet
An early Bitcoin adopter stored their MultiBit wallet file (.wallet extension) exclusively on their Windows C: drive without creating any external backup. Multi
Mycelium on Encrypted Samsung Galaxy Note 4: 0.1 BTC Inaccessible, 6 Password Attempts Remaining
Software wallet
The owner stored 0.1 BTC in a Mycelium wallet installed on a Samsung Galaxy Note 4 at a time when Bitcoin's price was materially lower. The device's screen frac
0.7 BTC Permanently Inaccessible After Confusing Coldcard Authentication Words With Seed Backup
Hardware wallet (single key)
A Bitcoin holder stored 0.7 BTC on a Coldcard hardware wallet and created what they believed to be a complete paper backup. The backup contained only the device
25 BTC Paper Wallet Destroyed by Fire and Water Exposure
Software wallet
A Bitcoin holder maintained 25 BTC on a paper wallet as their primary custody method. The holder attempted to protect this physical printout—which contained bot
Android Bitcoin Wallet Destroyed in Factory Reset: 0.5 BTC Unrecovered
Software wallet
A Bitcoin holder maintained approximately 0.5 BTC using the Bitcoin Wallet application by Andreas Schildbach on a Samsung Galaxy Note 2 running Android. The hol
MultiBit Change Address Private Key Generation Failure
Software wallet
A MultiBit user transferred Bitcoin from blockchain.info into the lightweight desktop wallet in order to conduct online transactions. To prepare for sales activ
6 Bitcoin in Deceased's Desktop Wallet — Passphrase and Seed Phrase Lost
Software wallet
A father-in-law accumulated approximately 6 Bitcoin during an earlier market period and stored the funds in a digital wallet on his laptop. He did not document
Bitpay Wallet Destroyed by Forced Update; Seed Phrase Never Recorded
Software wallet
A user had created a Bitpay wallet on their iPhone years prior but committed a critical operational error: the 12-word seed phrase was never written down or bac
Bitpay Forced App Update Blocks Recovery via iPhone Backup
Software wallet
A user created a Bitpay wallet years earlier without recording the 12-word seed phrase, relying entirely on persistent app storage for wallet access. The arrang
Electrum Wallet File Overwritten: New Wallet Lost Without Seed Phrase Backup
Software wallet
An Electrum 1.9.8 user attempted to consolidate Bitcoin holdings by creating a new wallet to replace a bloated default_wallet file. The procedure involved openi
Untested Seed Phrase Cost $300 SCRT: Cosmostation Wallet Inaccessible
Software wallet
An experienced cryptocurrency holder maintaining approximately 20 separate wallets across different assets for risk distribution encountered a custody failure i
Notepad Backup Illusion: Seed Phrases Lost After Mobile Phone Firmware Reset
Software wallet
A cryptocurrency holder maintained seed phrases for Bitcoin, Monero, and Ethereum in a notepad application on their mobile phone. The strategy reflected a funda
Related archive views
All Undocumented Recovery Procedure cases
All Seed Unavailable cases
Undocumented Recovery Procedure — Device Loss
Undocumented Recovery Procedure — Owner Death
Undocumented Recovery Procedure — Passphrase Unavailable
Single-Person Knowledge — Seed Unavailable
Passphrase Dependency — Seed Unavailable
Device-Dependent Access — Seed Unavailable
All cases
Translate