Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Recovery Procedure — Blocked
Cases where an undocumented recovery procedure produced a blocked outcome. No written record existed to guide anyone through recovery when the original holder became unavailable.
174 cases in this intersection. 100% of determinate cases resulted in a blocked outcome. The most common recovery path is no path available.
174
Blocked
0
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
174 observed cases
Blocked
174 (100%)
Astamur Ardzibna Shot Dead in Abkhazia Over Cryptocurrency Mining Operation
Unknown custody system
Astamur Ardzibna was fatally shot in October 2021 during an armed dispute over cryptocurrency mining operations in Abkhazia, the de facto independent territory
Recovery Phrase Failed to Restore Imported Addresses: Funds Permanently Inaccessible
Software wallet
A Blockchain.com user had deposited Bitcoin into imported addresses within their wallet application, unaware that funds in imported addresses required separate
Bitcoin Lost After Hard Disk Format Without wallet.dat Backup
Software wallet
A Bitcoin Core user received bitcoin in 2013 but did not understand the criticality of wallet.dat at that time. In 2017, the user formatted their hard disk and
Death Without Passphrase: 0.5 BTC Lost When Owner Died in 2021
Unknown custody system
A Bitcoin holder died in 2021 holding approximately 0.5 BTC, valued at roughly $30,000 USD at that time. After the owner's death, family members became aware of
Coinbase Wallet Lockout with Corrupted Google Drive Backup
Exchange custody
In June 2021, a Coinbase Wallet user reported being locked out of their account but believed recovery was possible because they had exported a backup file to Go
Son Drugs Father and Steals $400,000 in Bitcoin in Bethesda, Maryland
Software wallet
In May 2021, a Bethesda, Maryland resident was incapacitated after his son spiked his tea with drugs, enabling the son to access and transfer approximately $400
Recife Bank Director Abducted and Coerced to Transfer 4.78 Bitcoin
Software wallet
In March 2021, a bank director based in Recife, Brazil was abducted by a criminal gang. During captivity, the director was physically assaulted—attackers knocke
Wallet.dat Corruption and Salvage Failure After Bitcoin.org Wallet Import
Software wallet
An individual who ran Bitcoin software during 2009 and 2010 located an old data file (renamed to xxxx.dat) years later and attempted to recover it. In July 2020
29 BTC Lost in Corrupted MultiBit Classic Wallet After Hard Drive Format
Software wallet
In 2014, JAMBO2014 acquired Bitcoin and stored it in MultiBit Classic 0.5.17, a desktop software wallet, without separately recording or backing up the private
Iroro Wisdom Ovie Killed in Bitcoin-Motivated Home Invasion, Nigeria 2020
Software wallet
In January 2020, Iroro Wisdom Ovie was killed during a home invasion in Abraka, Delta State, Nigeria. The attackers were motivated specifically by knowledge tha
Mobile Wallet Hardware Failure: No Seed Backup, Permanent Loss
Software wallet
Hippocrypto, a BitcoinTalk user, lost access to Bitcoin stored exclusively on a mobile software wallet after the smartphone suffered catastrophic internal hardw
Hidden wallet discovered — software wallet (2020)
Software wallet
In September 2020, a Bitcoin holder created a paper wallet using bitcoinpaperwallet.com, a website presenting itself as a legitimate tool for generating offline
Atomic Wallet: 2 BTC Permanently Inaccessible After OS Reinstall Without Seed Backup
Software wallet
In September 2020, a BitcoinTalk user (dovjann) disclosed a complete custody failure involving approximately 2 BTC held in Atomic Wallet on a Windows laptop. At
Blockchain.com Dormant Accounts: Lost Passwords and Missing Backup Files
Exchange custody
Between approximately 2013 and 2019, multiple users of Blockchain.com (formerly Blockchain.info) experienced permanent loss of Bitcoin held in dormant accounts.
Ledger Nano PIN and Recovery Seed Lost: Complete Custody Failure
Hardware wallet (single key)
On March 18, 2019, a BitcoinTalk user identified as mad_foodie posted a request for help recovering Bitcoin stored on a Ledger Nano hardware wallet. The user ha
Blockchain.com Web Wallet Access Failures: Lost Passwords and Inaccessible Email Recovery
Exchange custody
Between 2013 and 2019, several users created Bitcoin wallets on blockchain.com (formerly blockchain.info), a web-based custodial platform popular during early B
Passphrase unavailable — exchange custody, unknown (2019)
Exchange custody
A 2019 BitcoinTalk thread documented a recurring custody failure pattern affecting blockchain.com (formerly blockchain.info) users from the 2011–2014 era. The o
Bitcoin Core Wallet Deleted During Hard Drive Format — No Backup
Software wallet
In April 2019, a Bitcoin Core user downloaded the full-node software but encountered synchronization delays due to insufficient storage space. The installation
Wallet.dat Corruption: BerkeleyDB Environment LSN Mismatch After File Migration
Software wallet
A user attempted to restore an old wallet.dat file by placing it in their .bitcoin directory and running bitcoind. The wallet file itself appeared structurally
House Fire Destroyed Hardware Wallet: Single Point of Failure in Self-Custody
Hardware wallet (single key)
An individual experienced a house fire that destroyed approximately half their home and most possessions, including a Ledger hardware wallet containing under $1
QuadrigaCX Exchange Collapse: CEO Death Blocks Access to $190M in Customer Cryptocurrency
Exchange custody
QuadrigaCX, founded in 2013 and operating as one of Canada's largest cryptocurrency exchanges, ceased operations in January 2019 following the death of CEO and
Corrupted 2011 Bitcoin Mining Wallet: File Recovery Attempted but Balance Unverifiable
Software wallet
In September 2018, a Bitcoin forum user discovered an old wallet.dat file originating from 2011 Bitcoin mining activity on his original hard drive. After a frie
Bitcoin-Qt HD Wallet Change Address Lost to Deleted wallet.dat File
Software wallet
In May 2018, a BitcoinTalk user identified as Tuee22 performed a transaction sending 0.01 BTC to an online vendor using Bitcoin-Qt. The user had maintained a si
QuadrigaCX Gerald Cotten Death: C$190M in Cold Storage Permanently Inaccessible
Exchange custody
Gerald Cotten, 30, founded and operated QuadrigaCX as Canada's largest cryptocurrency exchange. He managed the platform's operations, customer support, and crit
Recovered 12-Word Seed Phrase but Balance Shows Zero: Imported Address Problem
Software wallet
In September 2018, a Bitcoin holder attempted to recover wallet access after forgetting which software they had originally used. They obtained a 12-word recover
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Device-Dependent Access — Blocked
Passphrase Dependency — Blocked
Single-Person Knowledge — Blocked
Device-Dependent Access — Survived
Undocumented Recovery Procedure — Survived
Single-Person Knowledge — Survived
Institutional Cooperation Required — Constrained
Institutional Cooperation Required — Blocked
Shared Service Dependency — Blocked
Passphrase Dependency — Survived
Legal Authority Required — Blocked
Shared Service Dependency — Constrained
Legal Authority Required — Constrained
Single-Person Knowledge — Constrained
Geographic Access Constraint — Blocked
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