Part of the CustodyStress archive of observed Bitcoin custody incidents
Undocumented Recovery Procedure — Blocked
Cases where an undocumented recovery procedure produced a blocked outcome. No written record existed to guide anyone through recovery when the original holder became unavailable.
174 cases in this intersection. 100% of determinate cases resulted in a blocked outcome. The most common recovery path is no path available.
Archive analysis — 174 cases
Outcomes
100% of determinate cases resulted in blocked access — 31 percentage points above the archive-wide average of 69%. Only 0% resulted in recovered access — one of the lower survival rates in the archive.
Custody type
67% of cases involved software wallet, followed by exchange custody at 17%.
Primary stress condition
36% of cases involve seed phrase unavailable. Passphrase unavailable accounts for a further 21%.
Documentation
36% of cases had present and interpretable documentation — yet still produced a blocked or constrained outcome.
Structural dependency
100% of cases carry a undocumented recovery procedure dependency tag — the most common structural factor in this subset.
174
Blocked
0
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
174 observed cases
Blocked
174 (100%)
Los Angeles Wildfire Destroys Only Seed Phrase Backup — Total Loss
Software wallet
In January 2025, a Reddit user reported that their 70-year-old aunt had lost her entire cryptocurrency savings during the Los Angeles wildfires. The aunt had st
Armed Home Invasion: Family Forced to Complete $36K Crypto Transfer Under Duress
Software wallet
In September 2025, two armed brothers from Texas invaded a home in Grant, Minnesota and held the occupants hostage at gunpoint for approximately nine hours. The
Lost Phone Containing All Wallets; $300 Trapped in Unknown Address
Software wallet
On July 7, 2025, a user copied what they believed to be their own wallet address from their phone's clipboard and sent $300 in Bitcoin to it. The transaction co
Inherited Bitcoin Core Wallet with Forgotten Passphrase: No Technical Recovery
Software wallet
In May 2025, a user posted to Bitcoin Stack Exchange describing an inheritance custody failure: their father created a Bitcoin Core wallet years prior and then
Jeju Island Luxury Hotel Robbery: OTC Trader Loses $580K to Armed Gang
Unknown custody system
In January 2025, a Chinese national operating as an over-the-counter (OTC) cryptocurrency trader arranged to meet a group of six individuals at a luxury hotel o
BitcoinTalk Seed Phrase Loss Reports: Computer Crash, Device Corruption, Paper Wallet Failures
Software wallet
On January 26, 2024, BitcoinTalk user riverdip initiated a community thread soliciting incident reports about Bitcoin inaccessibility. The thread surfaced multi
BRD Wallet Access Loss: Incomplete Backup, Missing Seed Phrase
Exchange custody
MLNiemczyk2411 created a BRD wallet several years before November 2024 but neglected to properly document the recovery materials. During wallet initialization,
100 Bitcoin Lost on Unbackedup USB Flash Drive: Early Adopter Custody Failure
Software wallet
A BitcoinTalk forum user known as 'oktana' disclosed in March 2024 the loss of 100 bitcoins stored on a USB flash drive. The coins were acquired during Bitcoin'
Kevin Mirshahi: Montreal Crypto Influencer Murdered in Custody Crisis
Unknown custody system
Kevin Mirshahi, a cryptocurrency influencer based in Montreal, Quebec, Canada, was reported missing in June 2024. His subsequent death was confirmed through pol
Bitcoin Core Wallet Encryption Generated New Seed: Lost Access to Funded Addresses
Software wallet
In June 2024, a Bitcoin Core user deleted their server and all associated data, but retained a backup copy of wallet.dat on their computer. The user encrypted t
50–100 Bitcoin Lost on Old Hard Drive Due to Missing Passphrase
Software wallet
In December 2024, a professional contacted Stack Exchange reporting that a colleague possessed 50–100 bitcoins stored on an old hard drive in a bitcoin-qt walle
Gabriel Di Noto: Cryptocurrency Coercion and Murder in Argentina
Unknown custody system
Gabriel Di Noto was an accountant and active cryptocurrency trader based in Villa Carlos Paz, Argentina. In September 2024, he met a woman through the Tinder da
Lost Recovery Seed on Trezor Hardware Wallet: Permanent Access Failure
Hardware wallet (single key)
In January 2024, a BitcoinTalk user identified as carlosrodriguez88 reported a critical access failure involving a Trezor hardware wallet running firmware versi
Ledger HW1 v1.0.1 Device Locked: Firmware Obsolete, Seed Phrase Lost, No Recovery Path
Hardware wallet (single key)
In March 2024, a BitcoinTalk forum user (nimrodlehavi) reported complete inability to access Bitcoin stored on a Ledger HW1 version 1.0.1 hardware wallet. The u
Coldlar Pro3 Hardware Wallet: Valid Seed Phrase Insufficient Without Payment Password
Hardware wallet with passphrase
On December 4, 2023, a Bitcoin user identified as zzzccc posted to BitcoinTalk describing a critical custody access failure involving a Coldlar Pro3 hardware wa
Seoul Cryptocurrency Kidnapping and Murder: March 2023
Unknown custody system
In March 2023, a 48-year-old woman in Seoul, South Korea was abducted by four men who targeted her for her cryptocurrency holdings. The perpetrators used physic
Seed Phrases Lost in Computer Reformat — angrybirdy's Unrecoverable Self-Custody Failure
Software wallet
angrybirdy, a BitcoinTalk Sr. Member, accumulated Bitcoin through legitimate cryptocurrency work: signature campaigns and white paper translation projects condu
Legacy Blockchain.com Wallet Inaccessible: Private Keys Don't Match Funded Address
Exchange custody
In November 2022, a user (Gemwolf) discovered an old hard drive containing a wallet.dat file and notes from his 2012 Bitcoin experimentation period. Mining acti
Blockchain.com and Exchange Account Loss: Two Cases of Forgotten Credentials and Theft
Exchange custody
Two separate custody failures surfaced on BitcoinTalk in January 2022, both rooted in lost access to hosted wallet platforms. Kortez011 reported losing access t
150 BTC Passphrase Lost — No Recovery Method Available
Software wallet
On August 19, 2022, a user posted to Bitcoin Stack Exchange describing loss of access to a Bitcoin Core wallet containing 150 BTC (valued at approximately €3.2
Bitcoin Armory Private Key Lost After Health Issue: 60 BTC Inaccessible
Software wallet
In May 2022, a Bitcoin holder reported losing access to approximately 60 Bitcoin stored in Bitcoin Armory since 2014. The loss occurred following a health probl
Phone Lost With 12-Word Recovery Phrase Stored: Permanent Bitcoin Loss
Software wallet
On April 4, 2022, a Bitcoin holder reported losing their mobile phone on which they had stored their 12-word recovery phrase. The user retained knowledge of the
14.5 BTC Stolen From bitcoinpaperwallet.com-Generated Wallet
Software wallet
In January 2021, a Bitcoin holder attempted to create a paper wallet using bitcoinpaperwallet.com. The user reported running the generator offline before sendin
Bitcoin Core Wallet: Encryption Mismatch Between Old Wallet Format and Modern Change Addresses
Software wallet
In early January 2021, a husband and wife discovered an old hard drive containing a Bitcoin Core wallet from prior mining operations and promotional credits. On
Simon Arthuis: Murder for Cryptocurrency Access in France, August 2021
Software wallet
Simon Arthuis, a computer engineering student in Plancher-Bas, France, was attacked, drugged, tortured, and murdered in August 2021 by five assailants who targe
Browse by dependency and outcome
Device-Dependent Access — Blocked
Passphrase Dependency — Blocked
Single-Person Knowledge — Blocked
Device-Dependent Access — Survived
Undocumented Recovery Procedure — Survived
Single-Person Knowledge — Survived
Institutional Cooperation Required — Constrained
Institutional Cooperation Required — Blocked
Shared Service Dependency — Blocked
Passphrase Dependency — Survived
Legal Authority Required — Blocked
Shared Service Dependency — Constrained
Legal Authority Required — Constrained
Single-Person Knowledge — Constrained
Geographic Access Constraint — Blocked
All cases