Part of the CustodyStress archive of observed Bitcoin custody incidents
Single-Person Knowledge — Software wallet
Cases where only one person understood how to access a mobile wallet. When that person became unavailable or failed to communicate access credentials, no independent recovery path existed.
77% of all Software wallet cases in the archive involve this structural dependency. The blocked rate among them is 81% — 12 points above the archive-wide blocked rate of 69%. The most common recovery path is password bruteforce.
121
Blocked
5
Constrained
24
Survived
201
Indeterminate
84% of determinate cases resulted in blocked or constrained access.
351 observed cases
Blocked
121 (34%)
Constrained
5 (1%)
Survived
24 (7%)
Indeterminate
201 (57%)
Bitcoin-Qt 0.8.0-beta Wallet Corruption on OS X Mountain Lion — Unrecovered After Five Months
Software wallet
In late April 2013, jordan.dev, a Bitcoin-Qt user on macOS Mountain Lion 10.8.3, encountered a crash (EXC_BAD_ACCESS/SIGBUS) when launching Bitcoin-Qt 0.8.0-bet
James Howell's 8,000 Bitcoin Hard Drive: Landfill Loss Without Backup
Software wallet
James Howell, a computer professional based in Wales, accumulated approximately 8,000 Bitcoin during the early mining era through a combination of mining and ac
43.6 BTC Recovered via RoboForm RNG Reverse-Engineering After TrueCrypt Corruption
Software wallet
Michael, a European Bitcoin holder, generated and secured a 20-character password using RoboForm in April 2013 and transferred 43.6 BTC into a software wallet.
Armory Wallet Synchronization Failure: Access Restored After Software Upgrade
Software wallet
In October 2013, a BitcoinTalk user holding approximately 0.1008 BTC in an encrypted Armory wallet encountered a critical access failure. The user possessed bot
Matthew Moody: Bitcoin Miner Dies in Plane Crash, Wallet Inaccessible
Software wallet
Matthew Moody was an early Bitcoin miner who began accumulating coins during the network's nascent period when mining remained feasible on standard consumer har
13.8 BTC Lost to Forgotten Wallet.dat Password: DIY and Professional Recovery Attempts
Software wallet
A Bitcoin user created an encrypted Bitcoin Core wallet in 2013 containing 13.8 BTC. The passphrase was forgotten, rendering the wallet inaccessible. In Septemb
Kristoffer Koch Recovers Forgotten 5,000 BTC Wallet After Four Years
Software wallet
In 2009, Kristoffer Koch, a Norwegian engineering student, purchased 5,000 Bitcoin for approximately 150 Norwegian kroner (roughly $27 USD at the time) as resea
Noitev's Lost Electrum Password: 1.8–1.9 BTC Recovered via Brute-Force Attack
Software wallet
On April 8, 2013, BitcoinTalk user Noitev reported losing access to an Electrum wallet holding approximately 1.8–1.9 BTC due to a forgotten password. The wallet
Electrum Legacy Seed Recovery Failure: 2013–2014 Gift Wallet Inaccessible
Software wallet
Between 2013 and 2014, alejandroaa's mother received Bitcoin from a friend and retained three pieces of documentation: a 12-word seed phrase, a 5-letter login c
Multibit Wallet Lost After Mac Reformat Without Backup
Software wallet
In November 2013, a BitcoinTalk user identified as funkonaut posted about losing access to their Bitcoin holdings following a critical self-inflicted data loss
Bitcoin-Qt Wallet Loss: Executable Backup Without Private Key File (2013)
Software wallet
TheD1ceMan, a forum user, experienced an irrecoverable loss of approximately 1.8 BTC (valued at $2,300–$2,700 USD at May 2013 market prices) due to a critical m
James Howells and the Landfill Bitcoin: Device Lost, Recovery Legally Blocked
Software wallet
James Howells, a UK resident, discarded a hard drive containing an encrypted Bitcoin wallet during a routine office clearance in 2013. The device was disposed o
Australian Miner Loses Early Bitcoin When Sole USB Backup Drive Fails Irrecoverably
Software wallet
Alex, an Australian Bitcoin miner based in Melbourne, mined Bitcoin around 2010 when mining was still a hobbyist activity with negligible monetary value. Unlike
Bomben Recovers 2013 Bitcoin Wallet Locked by Nonstandard Private Key Encoding
Software wallet
Bomben created a Bitcoin wallet in 2013 using software that implemented a nonstandard encoding for private keys, diverging from the Wallet Import Format (WIF) s
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In April 2013, a BitcoinTalk user identified as 'veryveryinteresting' posted in topic 85495, the community's primary encrypted wallet recovery thread, describin
Hidden wallet discovered — Bitcoin-Qt (2013)
Software wallet
In November 2013, BitcoinTalk user nobbie discovered that Bitcoin-Qt's wallet encryption feature had been activated, locking access to the wallet with a passwor
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In April 2013, a BitcoinTalk user identified as 'legitnick' posted in topic 85495, the primary community support thread for locked wallet recovery during the 20
Maxime: Hard Drive Corruption Destroyed Only Copy of Seed Phrase
Software wallet
Maxime, a Canadian journalist, began mining Bitcoin during the 2012–2013 period when the technology represented an emerging alternative financial system. He suc
Passphrase unavailable — software wallet (2013)
Software wallet
In December 2013, BitcoinTalk user goldbishop posted in the encrypted wallet recovery forum that two altcoin wallets—one holding Protoshares (PTS) and another h
Passphrase unavailable — software wallet (2013)
Software wallet
On December 26, 2013, BitcoinTalk Senior Member mackminer posted in the encrypted wallet recovery forum describing a locked Bitcoin wallet protected by a multi-
Widow Unable to Access Encrypted Bitcoin-Qt Wallet After Husband's Death
Software wallet
In April 2013, a widow posted to Bitcoin Stack Exchange seeking recovery options for her deceased husband's Bitcoin-Qt wallet. The wallet was encrypted but she
Coinbase Paper Wallet Private Key Lost Before Printing—4.5 BTC Inaccessible
Software wallet
In December 2013, a Bitcoin newcomer attempted to move funds to a Coinbase-hosted paper wallet generator. The user copied and pasted the private key first, but
Encrypted wallet.dat Corruption: Recovery Attempt After Unplanned Reformat
Software wallet
In November 2013, a Bitcoin holder discovered they had deleted their wallet.dat file during a Windows system reformat without maintaining a backup. Realizing th
2013 Bitcoin Core Wallet.dat Corruption After Version Incompatibility
Software wallet
The subject purchased a used desktop computer from a thrift store and discovered an installed Bitcoin QT client with an associated wallet.dat file dating to 201
Inherited 2009 Bitcoin Mining Hard Drive: Unrecoverable wallet.dat After OS Reinstall
Software wallet
A Bitcoin holder inherited a hard drive from their father's computer, which had been used for Bitcoin mining in November 2009. The drive had been powered down a
Browse by dependency and custody
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Passphrase Dependency — Software wallet
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Device-Dependent Access — Hardware wallet (single key)
Legal Authority Required — Exchange custody
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Hardware wallet with passphrase
Time-Sensitive Sequencing — Exchange custody
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
Single-Person Knowledge — Hardware wallet with passphrase
Undocumented Recovery Procedure — Hardware wallet with passphrase
All cases
Related pages
Single-Person Knowledge — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Single-Person Knowledge — Hardware wallet with passphrase
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Passphrase Dependency — Software wallet
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
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