Part of the CustodyStress archive of observed Bitcoin custody incidents
Recovery Materials Colocated — Software wallet
Cases where all recovery materials for a mobile wallet — device, seed phrase, and passphrase — were stored in the same physical location. A single loss event eliminated all access paths simultaneously.
3% of all Software wallet cases in the archive involve this structural dependency. The blocked rate among them is 100% — 31 points above the archive-wide blocked rate of 69%. The most common recovery path is estate process.
Archive analysis — 14 cases
Outcomes
100% of determinate cases resulted in blocked access — 31 percentage points above the archive-wide average of 69%.
Documentation coverage
57% of cases have indeterminate outcomes — higher than the archive average of 43%.
Primary stress condition
36% of cases involve seed phrase unavailable. Device loss accounts for a further 29%.
Documentation
64% of cases had partial documentation — insufficient to complete recovery without the holder's direct involvement.
Time distribution
Cases span 2010–2025. 36% occurred in 2022 or later.
Structural dependency
100% of cases carry a recovery materials colocated dependency tag — the most common structural factor in this subset.
14 observed cases
Blocked
6 (43%)
Indeterminate
8 (57%)
Los Angeles Wildfire Destroys Only Seed Phrase Backup — Total Loss
Software wallet
In January 2025, a Reddit user reported that their 70-year-old aunt had lost her entire cryptocurrency savings during the Los Angeles wildfires. The aunt had st
External Hard Drive Theft with Private Key Recovery Attempt
Software wallet
On May 26, 2024, a BitcoinTalk user (Niandertal@2024) reported the theft of an external hard drive containing a Bitcoin wallet file. The user had retained posse
Chicago Kidnapping and $15 Million Forced Crypto Transfer
Software wallet
In October 2024, six men executed a violent kidnapping at a Chicago townhouse, taking three family members and their nanny hostage. The attackers forced the vic
House Fire Destroyed Bitcoin Core Wallet Password; Backup Found Without Access
Software wallet
DuduDB and his brother jointly held Bitcoin in an encrypted Bitcoin Core wallet on a desktop computer. In late 2023 or early 2024, a residential fire destroyed
Seed Phrases Lost in Computer Reformat — angrybirdy's Unrecoverable Self-Custody Failure
Software wallet
angrybirdy, a BitcoinTalk Sr. Member, accumulated Bitcoin through legitimate cryptocurrency work: signature campaigns and white paper translation projects condu
Paper Wallet Destroyed in Fire: Complete Loss of BIP38 Encrypted Key, Seed Phrase, and Password
Software wallet
In February 2021, a Bitcoin user posted to the Bitcoin Forum describing the loss of a paper wallet after fire damage destroyed the physical backup. The wallet h
Homeland Security Bitcoin Seizure: Unencrypted Seed Phrase Discovered During Search
Software wallet
BurtW, a BitcoinTalk forum user, revealed in April 2017 that he had been arrested and that Homeland Security conducted searches of both his home and office. Dur
Ruairi's Lost Paper Backup: €80 Bitcoin, Both Credentials on One Document
Software wallet
Ruairi purchased approximately €80 worth of Bitcoin in late 2015, driven by curiosity about the emerging technology and its associations with dark web markets.
Armory Wallet Lost via VirtualBox Snapshot Rollback—Binary Recovery Attempt
Software wallet
In October 2013, a BitcoinTalk user known as HowlingMad lost access to 6.59159344 BTC stored in Armory, a then-leading Bitcoin wallet application running on Win
1,300 BTC Inaccessible: BitLocker Encryption Key Lost on Failed Flash Drive
Software wallet
In June 2012, forum user mb300sd disclosed on BitcoinTalk's 'known lost bitcoins' thread that approximately 1,300 BTC had become permanently inaccessible due to
Corrupted wallet.dat Recovery After Hard Drive Failure: 2011 Case Study
Software wallet
In May 2011, forum user zrataj (John) experienced a critical storage failure when his hard drive crashed, destroying both his primary wallet.dat file and the ba
1,000+ BTC from 2010: Lost USB Drive, Corrupted Hardware, Incomplete Seed Recovery
Software wallet
In 2010, theunionjack purchased over 1,000 Bitcoin at a fraction of a cent by creating two PGP keys using GPG4Win/Kleopatra and importing them into what he beli
Seed Phrase and Wallet Password Lost in Personal Journal
Software wallet
A Bitcoin holder maintained a split custody arrangement, allocating approximately half their stack to a custodial exchange and the remainder to self-custody. Th
Intestate Bitcoin Mining Estate: Hard Drives Held by Son, Flash Drives by Sister, No Passwords
Software wallet
In February 2020, a man in his 50s lost his father to COVID-19. The father, in his 80s, had been actively involved in Bitcoin mining—a shared technical interest
Browse by dependency and custody
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Passphrase Dependency — Software wallet
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Device-Dependent Access — Hardware wallet (single key)
Legal Authority Required — Exchange custody
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Hardware wallet with passphrase
Time-Sensitive Sequencing — Exchange custody
Time-Sensitive Sequencing — Software wallet
Single-Person Knowledge — Hardware wallet with passphrase
Undocumented Recovery Procedure — Hardware wallet with passphrase
All cases
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