Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency — Passphrase Unavailable
Cases where recovery required a BIP39 passphrase or wallet encryption passphrase that was not stored independently of the device or seed phrase. This page shows archive cases where both conditions were present.
200 observed cases
Outcome distributions are available in archive statistics.
150 BTC Passphrase Lost — No Recovery Method Available
Software wallet
On August 19, 2022, a user posted to Bitcoin Stack Exchange describing loss of access to a Bitcoin Core wallet containing 150 BTC (valued at approximately €3.2
Electrum Android Wallet Recovered With Seed, But Balance Remained Zero
Software wallet
On or before January 10, 2022, a user identified as zykera58 lost a mobile phone containing an Electrum wallet. The user retained both the wallet password and t
Armory Wallet Access Loss: Keyboard Malfunction During Password Entry
Software wallet
In 2022, a Bitcoin user created an Armory wallet intending to relocate funds to more secure storage. During password setup, the user's keyboard malfunctioned, f
AES256-CBC Encrypted Wallet: Partial Password Loss and Brute-Force Recovery
Software wallet
In July 2022, a Bitcoin holder posted to Stack Exchange describing an AES256-CBC encrypted wallet protected by a 15-character passphrase combining uppercase, lo
Incomplete Seed Phrase and Lost Password: Electrum Wallet Recovery Blocked
Software wallet
In April 2022, a BitcoinTalk user reported a custody failure affecting their brother's Electrum wallet. The brother had stored a 12-word BIP39 mnemonic phrase i
BitcoinTalk Bounty: $10,000 Offered for Forgotten Wallet Password Recovery
Unknown custody system
In April 2022, a BitcoinTalk forum user posting as 'walletrecovery' published a bounty thread offering $10,000 to anyone who could help recover a Bitcoin wallet
MultiBit Classic Wallet Password Lost, No Seed Phrase Documented (2014)
Software wallet
In January 2021, a user identified as mr_fish2021 recovered an old Windows computer containing a MultiBit Classic wallet created in 2014. The wallet held an und
Armory v0.88.1 Desktop Wallet: 50+ BTC Inaccessible Due to Forgotten Passphrase
Software wallet
In April 2021, a BitcoinTalk user identified as vect0rz reported losing access to an Armory v0.88.1 desktop wallet containing over 50 BTC. The wallet was create
Blockchain.com 2014 Wallet: 0.5 BTC Locked by Forgotten Password and Lost Recovery Phrase
Exchange custody
A BitcoinTalk user reported in October 2021 that their friend had purchased approximately 0.5 Bitcoin on Blockchain.com in 2014. The wallet became completely in
Mycelium Mobile Wallet: User Lost PIN Access
Software wallet
In May 2021, a BitcoinTalk forum user identified as VeneCzech posted a custody access failure in the Mycelium subforum. The user had lost access to their Bitcoi
Bitcoin Core Wallet Encryption Passphrase Loss: Funds Trapped in Encrypted Keypool
Software wallet
In May 2021, a BitcoinTalk user reported a custody failure involving Bitcoin Core's wallet.dat encryption mechanism. The user had maintained an unencrypted wall
Blocktrail Wallet Recovery: Lost Password, Multiple Backup Seeds, Platform Tool Failure
Exchange custody
LSU777, a BitcoinTalk forum user, attempted recovery of a Blocktrail-hosted wallet created in the pre-fork era (circa 2016) after losing the primary password. T
Electrum Wallet Recovery Failure: Custom Extended Passphrase Lost to Platform Keyboard Layout Shift
Software wallet
In 2020, a Bitcoin holder created three Electrum wallets on Ubuntu Linux using a bootable USB drive as the sole storage medium, with no additional backups maint
Bitcoin Core Wallet Password Lost After 4 Years: Encryption Without Memory
Software wallet
Jan Drapper acquired Bitcoin in 2017 and transferred it to a Bitcoin Core self-custody wallet running on a dedicated offline laptop. Following advice from an ac
250 LTC Custody Failure: Lost Passphrase, No Recovery Path
Software wallet
In January 2021, a BitcoinTalk forum user identified as realman123 disclosed a custody failure involving approximately 250 Litecoin stored in a Litecoin Core de
Forgotten Hardware Wallet Passphrase: Recovery via Address Database Search
Hardware wallet with passphrase
In March 2021, a BitcoinTalk user identified as 'wojakboy' initiated a forum thread reporting loss of access to Bitcoin held in a hardware wallet's passphrase-p
Bitcoin Core Wallet Encryption: Password Valid for First Change, Invalid for Second
Software wallet
In early January 2021, a husband and wife recovered a hard drive containing Bitcoin from mining activity conducted years earlier. On January 1, the husband open
Bitcoin Core 0.21 Wallet Rejects Passphrase During Spend Attempt
Software wallet
In April 2021, a Bitcoin Core 0.21 user encountered a critical custody failure when attempting to send coins from an encrypted wallet. The wallet prompted for a
Forgotten Passphrase & Missing Recovery Phrase: 2013 Blockchain.info Wallet
Software wallet
In February 2021, a BitcoinTalk user identified as Dercie reported being locked out of a Blockchain.info wallet created in 2013. The user had preserved the wall
BIP38 Passphrase Loss: Paper Wallet Rendered Inaccessible
Software wallet
In January 2021, a BitcoinTalk user (handle: abashai) discovered a critical custody access failure after generating a paper wallet with BIP38 encryption. The us
Electrum Wallet Dual Loss: Password and Seed Phrase Forgotten – November 2020
Software wallet
In November 2020, a BitcoinTalk forum user identified as 'irukandji' reported a custody access failure involving an Electrum software wallet. The user had forgo
240-Byte Android Wallet Backup from 2013: Recovery Path Unclear Without Passphrase
Software wallet
In October 2020, a Bitcoin holder reported losing the Android device containing their Bitcoin Wallet (Schildbach wallet) from late 2013. The only artifact remai
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Blockchain.com Wallet Locked: Partial Recovery Phrase and Lost Secondary Withdrawal Password
Exchange custody
In September 2020, a BitcoinTalk user identified as sa14 reported complete inability to access a Blockchain.com wallet created on November 29, 2017, despite pos
Related archive views
All Passphrase Dependency cases
All Passphrase Unavailable cases
Passphrase Dependency — Owner Death
Passphrase Dependency — Documentation Absent
Passphrase Dependency — Seed Unavailable
Single-Person Knowledge — Passphrase Unavailable
Undocumented Recovery Procedure — Passphrase Unavailable
Device-Dependent Access — Passphrase Unavailable
All cases
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