Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency — Passphrase Unavailable
Cases where recovery required a BIP39 passphrase or wallet encryption passphrase that was not stored independently of the device or seed phrase. This page shows archive cases where both conditions were present.
95% of all Passphrase Unavailable cases in the archive involve this structural dependency. Among them, 52% of determinate cases resulted in a blocked outcome. The most common recovery path is password bruteforce.
43
Blocked
7
Constrained
32
Survived
133
Indeterminate
61% of determinate cases resulted in blocked or constrained access.
215 observed cases
Blocked
43 (20%)
Constrained
7 (3%)
Survived
32 (15%)
Indeterminate
133 (62%)
Norwegian Student Successfully Recovered Forgotten Bitcoin Wallet Password From 2009
Software wallet
In 2009, a Norwegian student purchased approximately $27 worth of Bitcoin as part of an academic exploration of the emerging cryptocurrency. The purchase and wa
Kristoffer Koch Recovers 5000 BTC After Forgotten Wallet Password — 2013
Software wallet
Kristoffer Koch, a Norwegian engineering student, encountered Bitcoin in late 2009 while researching encryption for his university thesis. Intrigued by the emer
7500 BTC Permanently Locked on IronKey Device After Passphrase Loss
Hardware wallet with passphrase
A British engineer encrypted approximately 7500 BTC on an IronKey device, a third-party encrypted storage solution designed with progressive lockout mechanisms
Bitcoin Core Wallet Reopened After 7 Years: Passphrase Status Unknown
Software wallet
In August 2017, a Bitcoin Core user reopened their wallet software for the first time in nearly seven years and discovered an unexpected balance. The account co
Forgotten Electrum Wallet and Zip Archive Passwords — Multiple Encrypted Backups Inaccessible
Software wallet
In December 2024, a BitcoinTalk user identified as 'fanya' disclosed a multi-year custody failure rooted in encryption key loss rather than theft or technical c
Forgotten Bitcoin Wallet Passphrases: Forum Cases of Successful Third-Party Recovery (2014–2021)
Software wallet
Between 2014 and 2021, seven Bitcoin holders posted testimonials on a forum documenting their recovery of wallets encrypted with forgotten passphrases. Cases ra
Armory 0.88.1 Wallet Passphrase Loss: 50 BTC Access Blocked
Software wallet
A BitcoinTalk user posting as vect0rz reported losing access to an Armory version 0.88.1 wallet containing over 50 BTC. The encrypted wallet file and chain code
Stefan Thomas: 7,200 Bitcoin Inaccessible Behind IronKey Passphrase
Hardware wallet with passphrase
Stefan Thomas, former Chief Technology Officer of Ripple, stored 7,200 BTC on an IronKey encrypted hard drive. The drive implemented a deliberate security const
Lost Passphrase to Ledger BIP39 Hidden Wallet—Seed Phrase Insufficient
Hardware wallet with passphrase
A Bitcoin holder with existing experience in cryptocurrency set up an advanced feature on their Ledger hardware wallet known as BIP39 passphrase protection. Thi
Mycelium Mobile Wallet Theft With Seed Phrase Inaccessible in Forgotten Password Manager
Software wallet
A Mycelium mobile wallet user experienced device theft and discovered a critical structural gap in their backup approach. The 12-word seed phrase had been store
Deceased Father's 14 BTC Locked on Blockchain.com: Forgotten Password Blocks Access
Exchange custody
A Reddit user reported discovering their deceased or incapacitated father's Blockchain.com wallet containing 14 BTC. While the heir had gained access to the acc
Wallet Passphrase Rejected Despite Correct Entry: Bitcoin Custody Failure
Software wallet
In June 2019, a Bitcoin Core user reported that their wallet passphrase was not being accepted during an attempted transaction, despite having written it down c
BIP38-Encrypted Paper Wallet: Permanent Loss After Forgotten Passphrase
Software wallet
In December 2017, a new Bitcoin user created a paper wallet using BitAddress.org and elected to encrypt it with BIP38 (Bitcoin Improvement Proposal 38), a stand
Second Password Lost on Blockchain.com Wallet: 0.34 BTC Inaccessible for 8 Years
Exchange custody
Approximately eight years before disclosure, the user created a Blockchain.com hosted wallet using the platform's dual-password security model. This architectur
Hardware Wallet and Seed Phrase Lost in House Fire
Hardware wallet (single key)
A Bitcoin holder experienced a catastrophic loss when a house fire destroyed multiple custody components at once: the hardware wallet itself, the computer used
TrueCrypt-Encrypted Wallet.dat: Partial Passphrase, Uncertain Recovery Path
Software wallet
A Bitcoin and Litecoin miner from the early 2014 era encrypted his wallet.dat file inside a TrueCrypt volume, motivated by security paranoia despite acknowledgi
Passphrase Recovery Success and OPSEC Failure: 2014 WalletRecoveryServices Case
Software wallet
A Bitcoin holder in 2014 created private keys but lost the passphrase required to access them. The funds remained locked for an unknown duration until the owner
10.5 BTC Locked in Electrum: Forgotten Passphrase, Public Recovery Attempt Failed
Software wallet
In October 2016, a Bitcoin holder transferred 10.511 BTC from a Bitcoin Core wallet stored on a thumb drive to Electrum. The motivation was straightforward: the
241 BTC Trezor Custody Loss: Forgotten PIN and Failed Seed Recovery
Hardware wallet (single key)
A Bitcoin holder transferred 241 BTC to a Trezor hardware wallet in late 2015, securing it with a 9-digit PIN. The user documented the seed phrase and initially
BIP38 Paper Wallet: Seven-Year Inaccessibility Resolved via Single-Character Error
Software wallet
In 2017, an individual encrypted a paper wallet using BIP38 encryption, protecting it with a passphrase derived from their favorite band—a mnemonic they believe
Second Password Lost on Blockchain.info — 0.3 BTC Rendered Inaccessible
Exchange custody
A Bitcoin holder maintained approximately 0.3 BTC on Blockchain.info, a popular web-based wallet service that was standard during the early-to-mid 2010s. The ac
1 BTC Locked Behind Forgotten Electrum Passphrase: Professional Cracking Effort Failed
Software wallet
A Reddit user received 1 BTC and secured it using Electrum, a popular Bitcoin desktop wallet, with a password-protected encrypted file. The user later forgot th
Trezor Hardware Wallet: 0.1 BTC Inaccessible After PIN Loss and Seed Destruction
Hardware wallet (single key)
A Trezor hardware wallet user held 0.1 Bitcoin on the device approximately two years after initial purchase. The recovery seed phrase had been written down on p
4 BTC Lost Behind Forgotten Passphrase After Ledger PIN Lockout
Hardware wallet with passphrase
The user maintained a Ledger Nano S hardware wallet configured with two separate accounts: a primary account secured by a 24-word BIP39 seed phrase stored in co
Stefan Thomas: 7,002 Bitcoin on IronKey S200, Passphrase Lost, 2 Attempts Remaining
Hardware wallet with passphrase
Stefan Thomas possessed an IronKey S200 USB drive containing the private keys to 7,002 Bitcoin, worth approximately $235 million at the time of public reporting
Related archive views
All Passphrase Dependency cases
All Passphrase Unavailable cases
Passphrase Dependency — Owner Death
Passphrase Dependency — Documentation Absent
Passphrase Dependency — Seed Unavailable
Single-Person Knowledge — Passphrase Unavailable
Undocumented Recovery Procedure — Passphrase Unavailable
Device-Dependent Access — Passphrase Unavailable
All cases