Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency — Software wallet
Cases where a mobile wallet required a passphrase that was not documented independently. The combination of mobile wallet and passphrase dependency is the most common structural failure pattern in the archive.
57% of all Software wallet cases in the archive involve this structural dependency. The blocked rate among them is 62% — 7 points below the archive-wide blocked rate of 69%. The most common recovery path is password bruteforce.
57
Blocked
5
Constrained
30
Survived
168
Indeterminate
67% of determinate cases resulted in blocked or constrained access.
260 observed cases
Blocked
57 (22%)
Constrained
5 (2%)
Survived
30 (12%)
Indeterminate
168 (65%)
Atomic Wallet: 2 BTC Permanently Inaccessible After OS Reinstall Without Seed Backup
Software wallet
In September 2020, a BitcoinTalk user (dovjann) disclosed a complete custody failure involving approximately 2 BTC held in Atomic Wallet on a Windows laptop. At
Forgotten PIN on Mycelium Android Wallet: Seed Phrase Failed to Restore Bitcoin
Software wallet
In May 2019, a BitcoinTalk user reported a custody failure affecting their friend's self-custody Bitcoin holdings. The friend had created a Mycelium wallet on a
0.19 BTC Recovery Attempt After Bitcoin Core Crash and Wallet.dat Restoration
Software wallet
In August 2019, owenzane posted to the Bitcoin Technical Support forum seeking help recovering 0.19 BTC from a wallet he had created and backed up approximately
Forgotten Password to 18.2 BTC Bitcoin Core Wallet (May 2014)
Software wallet
On December 13, 2019, a BitcoinTalk forum user (na4e41.02) posted in the Bitcoin Technical Support section requesting assistance recovering a wallet.dat file en
Forgotten Wallet.dat Password: 13.8 BTC Inaccessible Since 2013
Software wallet
In September 2019, a BitcoinTalk forum user identified as lankymanx disclosed loss of access to a wallet.dat file created in 2013, containing 13.8 BTC. The wall
Forgotten 115-Character Wallet Password Recovered via GPU Typo-Bruteforce
Software wallet
In August 2017, a Bitcoin enthusiast created a Bitcoin Core wallet secured by a 115-character sentence-based password and wrote it down. In June 2019, when they
Mycelium Mobile Wallet PIN Lost — Bitcoin Inaccessible Despite Seed Phrase
Software wallet
A Mycelium mobile wallet user created a new wallet on an old Android device in 2019, securing it with a 6-digit PIN and recording the 12-word seed phrase on pap
Deleted Bitcoin Core Wallet Without Backup: Device Loss and File Recovery Attempt
Software wallet
SheriffBass purchased Bitcoin between 2009 and 2010 and stored it using Bitcoin Core, the reference implementation wallet that stores private keys in a wallet.d
Widow Inherits Crypto Apps and Recovery Codes After Husband's Death—PIN Unknown
Software wallet
In August 2019, a widow posted on Bitcoin Stack Exchange seeking help accessing her deceased husband's cryptocurrency holdings. Her 43-year-old husband, in appa
Mycelium Android Wallet: Forgotten PIN Blocks Access to Received Bitcoin
Software wallet
In May 2019, a Mycelium wallet user created a new wallet on an older Android phone and recorded the 12-word mnemonic seed phrase on paper. A 6-digit PIN was the
Lost Electrum Wallet Password: wallet.dat File Encrypted, No Backup Credential
Software wallet
In February 2019, a forum user identified as bitbemining posted a custody failure case involving an Electrum wallet. The user possessed the encrypted wallet.dat
Electrum Seed Version 18 Password Recovery: btcrecover Incompatibility Resolved
Software wallet
In December 2019, a BitcoinTalk user (red14159) discovered a wallet.dat file from an Electrum wallet they had lost access to approximately three years earlier.
Electrum Seed Phrase Mismatch: Valid Addresses, Missing Funds
Software wallet
In January 2018, forum user 'thenarog' encountered a nuanced custody failure involving an Electrum desktop wallet. The user held a wallet.dat backup file protec
Forgotten wallet.dat Password: 13.8 BTC Locked Since 2013
Software wallet
On 2 March 2018, a Bitcoin holder identified as fabriciofenenga posted to the Bitcoin Technical Support forum seeking password recovery assistance for a wallet.
PIVX Encrypted Wallet Access Failure After System Update and Forced Shutdown
Software wallet
In May 2018, a user encrypted a PIVX wallet using PIVX Core version 3.1.0.2 on Windows 64-bit and confirmed the passphrase worked across multiple unlock cycles
131 BTC Inaccessible: Forgotten Wallet Password, No Recovery Mechanism
Software wallet
In December 2018, a BitcoinTalk user known as 'jackang' posted a public plea for help recovering access to a wallet containing 131 BTC. The wallet had been crea
Bither Desktop Wallet Application Crash: 3-Year Recovery via Password Rediscovery
Software wallet
Sygun created a Bither wallet in March 2018 holding approximately 0.019 BTC. At an unspecified point, the Bither application ceased launching entirely—double-cl
4 BTC Inaccessible in BIP38-Encrypted Paper Wallet After Passphrase Loss
Software wallet
In February 2018, a Bitcoin holder discovered that access to 4 BTC distributed across three BIP38-encrypted paper wallet addresses had become impossible due to
Bitcoin Core Wallet Passphrase Rejected: $400 USD Inaccessible
Software wallet
In September 2018, a Bitcoin Core user reported being locked out of their encrypted software wallet containing approximately $400 USD in Bitcoin. The wallet had
Electrum Wallet Lost to Laptop Hardware Failure: No Seed Phrase Backup
Software wallet
On October 12, 2018, a BitcoinTalk forum user identified as Chabole007 reported losing access to an Electrum software wallet after their laptop experienced hard
MultiBit Classic Password Lock: Recovery Through Backup Key File Import
Software wallet
A BitcoinTalk user (cluuze130) deposited Bitcoin into MultiBit Classic approximately one year before attempting withdrawal in February 2018. At the time of depo
BitcoinTalk User: Encrypted Wallet.dat Passphrase Lost, Recovery Deemed Infeasible
Software wallet
In January 2018, a BitcoinTalk forum user identified as moztec reported an access failure involving a wallet.dat file encrypted with Bitcoin Core. The user had
Encrypted Wallet, Forgotten Passphrase: Self-Custody Encryption Without Backup
Software wallet
On January 14, 2018, BitcoinTalk user AsJoshScreams posted a recovery plea for an encrypted cryptocurrency wallet. The user had encrypted their private key with
Mycelium Bitcoin Access Loss: PIN Change and Seed Phrase Recovery Confusion
Software wallet
In November 2017, a Mycelium wallet user (AdunToridas) encountered a critical access loss incident after routine account maintenance. The user had created a Myc
MultiBit 0.5.15 Forgotten Passphrase: Desktop Wallet Access Lost
Software wallet
On November 3, 2017, a pseudonymous BitcoinTalk forum user identified as 'dny18' posted a help request in the MultiBit archival section, stating they had forgot
Browse by dependency and custody
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Device-Dependent Access — Hardware wallet (single key)
Legal Authority Required — Exchange custody
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Hardware wallet with passphrase
Time-Sensitive Sequencing — Exchange custody
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
Single-Person Knowledge — Hardware wallet with passphrase
Undocumented Recovery Procedure — Hardware wallet with passphrase
All cases
Related pages
Passphrase Dependency — Exchange custody
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet