Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency — Software wallet
Cases where a mobile wallet required a passphrase that was not documented independently. The combination of mobile wallet and passphrase dependency is the most common structural failure pattern in the archive.
57% of all Software wallet cases in the archive involve this structural dependency. The blocked rate among them is 62% — 7 points below the archive-wide blocked rate of 69%. The most common recovery path is password bruteforce.
57
Blocked
5
Constrained
30
Survived
168
Indeterminate
67% of determinate cases resulted in blocked or constrained access.
260 observed cases
Blocked
57 (22%)
Constrained
5 (2%)
Survived
30 (12%)
Indeterminate
168 (65%)
BlueWallet Password Lock Prevents Seed Phrase Restoration
Software wallet
A BlueWallet user set a password to protect their wallet, then forgot it. Standard custody protocol suggested the recovery seed phrase—held safely in written fo
Mycelium Wallet Uninstalled During Device Reset Without Seed Phrase Export
Software wallet
A user stored Bitcoin in Mycelium, a mobile wallet application for Android. The device developed malware infections requiring routine maintenance and factory re
Intestate Bitcoin Mining Estate: Hard Drives Held by Son, Flash Drives by Sister, No Passwords
Software wallet
In February 2020, a man in his 50s lost his father to COVID-19. The father, in his 80s, had been actively involved in Bitcoin mining—a shared technical interest
Major Bitcoin Holder Recovers 58,915 BTC After 7-Year Access Loss
Software wallet
A Bitcoin holder with substantial holdings lost access to their wallet containing 58,915 BTC approximately 7 years prior to recovery. The loss was caused by a s
Bitcoin-Qt Wallet Recovery for Israel Supreme Court Legal Proceedings
Software wallet
Roy Arav, an Israeli citizen, sued his bank in 2018 over its refusal to process cryptocurrency-related transfers. He won in Israel's District Court in February
0.7 BTC Trapped in Unencrypted Change Address: Bitcoin Core Legacy Wallet
Software wallet
A Bitcoin user mined cryptocurrency in the early era using an unencrypted Bitcoin Core wallet.dat file. Years later, he encrypted the wallet software and execut
MultiBit 5.1 Password Authentication Failure After Windows 10 System Update
Software wallet
A MultiBit 5.1 user experienced catastrophic access failure following a Windows 10 system update. The wallet software subsequently rejected the user's correct p
Corrupted Encrypted Wallet.dat: 100 BTC Recovery Attempt via Pywallet
Software wallet
A user identified as chunglam posted on BitcoinTalk seeking assistance recovering approximately 100 BTC stored in a corrupted wallet.dat file protected by Bitco
Bitcoin Core Wallet Passphrase Lost: Professional Recovery at 20% Fee
Software wallet
A Bitcoin Core wallet owner lost access to their encrypted wallet.dat file after forgetting the passphrase used to protect it. The user attempted independent re
Desktop Bitcoin Wallet Recovered After Owner Death, Passphrase Unrecoverable
Software wallet
A computer technician was engaged to perform routine system reinstallation for a widowed client following her husband's death. During standard pre-wipe file rev
Browse by dependency and custody
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Device-Dependent Access — Hardware wallet (single key)
Legal Authority Required — Exchange custody
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Hardware wallet with passphrase
Time-Sensitive Sequencing — Exchange custody
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
Single-Person Knowledge — Hardware wallet with passphrase
Undocumented Recovery Procedure — Hardware wallet with passphrase
All cases
Related pages
Passphrase Dependency — Exchange custody
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
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