Part of the CustodyStress archive of observed Bitcoin custody incidents
Passphrase Dependency — Software wallet
Cases where a mobile wallet required a passphrase that was not documented independently. The combination of mobile wallet and passphrase dependency is the most common structural failure pattern in the archive.
57% of all Software wallet cases in the archive involve this structural dependency. The blocked rate among them is 62% — 7 points below the archive-wide blocked rate of 69%. The most common recovery path is password bruteforce.
57
Blocked
5
Constrained
30
Survived
168
Indeterminate
67% of determinate cases resulted in blocked or constrained access.
260 observed cases
Blocked
57 (22%)
Constrained
5 (2%)
Survived
30 (12%)
Indeterminate
168 (65%)
250 LTC Custody Failure: Lost Passphrase, No Recovery Path
Software wallet
In January 2021, a BitcoinTalk forum user identified as realman123 disclosed a custody failure involving approximately 250 Litecoin stored in a Litecoin Core de
Electrum Watch-Only Wallet With Lost Seed Phrase: No Recovery Path
Software wallet
In June 2021, a BitcoinTalk user (Ed801) discovered that their Electrum wallet, created nine months prior in September 2020, had become functionally inaccessibl
Simon Arthuis: Murder for Cryptocurrency Access in France, August 2021
Software wallet
Simon Arthuis, a computer engineering student in Plancher-Bas, France, was attacked, drugged, tortured, and murdered in August 2021 by five assailants who targe
Bitcoin Core Wallet Encryption: Password Valid for First Change, Invalid for Second
Software wallet
In early January 2021, a husband and wife recovered a hard drive containing Bitcoin from mining activity conducted years earlier. On January 1, the husband open
Bitcoin-Qt Wallet Recovery: Encrypted Password, Formatted Hard Drive
Software wallet
In February 2021, a Bitcoin Stack Exchange user reported possessing an encrypted password and the associated address for a Bitcoin-Qt wallet created in 2011–201
Bitcoin Core 0.21 Wallet Rejects Passphrase During Spend Attempt
Software wallet
In April 2021, a Bitcoin Core 0.21 user encountered a critical custody failure when attempting to send coins from an encrypted wallet. The wallet prompted for a
Multibit Wallet Recovery Failure: Invalid 16-Word Seed Phrase After 7 Years
Software wallet
NickyGH established a Multibit wallet in 2014 at a Bitcoin education event held in Shoreditch, London. A technician guided the setup and instructed the user to
Inherited Bitcoin Wallet Access Failure: Deceased Owner Left No Password Documentation
Software wallet
In May 2021, a BitcoinTalk user identified as olzeH! sought community assistance accessing a Bitcoin Core wallet.dat file inherited from a deceased family membe
Electrum Seed Phrase Recovery Failure: Empty Wallet After 7-Year Gap
Software wallet
In February 2021, alejandroaa posted to the Bitcoin Forum seeking help recovering Bitcoin allegedly given to his mother in 2013–2014. At that time, the mother w
Electrum wallet.dat File Corruption After Hard Drive Failure—2015 Case
Software wallet
In early 2015, a user installed an offline version of Electrum wallet by mistake and deposited Bitcoin into it. Approximately 3 days after receiving the funds,
Electrum Legacy Seed Recovery: 2013 Gift Wallet Empty After Restoration
Software wallet
In February 2021, alejandroaa discovered that his mother had been gifted Bitcoin between 2013 and 2014 by a friend. The friend had created an Electrum wallet an
Forgotten Passphrase & Missing Recovery Phrase: 2013 Blockchain.info Wallet
Software wallet
In February 2021, a BitcoinTalk user identified as Dercie reported being locked out of a Blockchain.info wallet created in 2013. The user had preserved the wall
BIP38-Encrypted Paper Wallet: Forgotten Passphrase Blocks Access
Software wallet
On 12 January 2021, a Bitcoin user with the forum handle abashai posted to the BitcoinTalk Technical Support forum describing a custody access failure involving
BIP38 Passphrase Loss: Paper Wallet Rendered Inaccessible
Software wallet
In January 2021, a BitcoinTalk user (handle: abashai) discovered a critical custody access failure after generating a paper wallet with BIP38 encryption. The us
Electrum Wallet Dual Loss: Password and Seed Phrase Forgotten – November 2020
Software wallet
In November 2020, a BitcoinTalk forum user identified as 'irukandji' reported a custody access failure involving an Electrum software wallet. The user had forgo
29 BTC Lost in Corrupted MultiBit Classic Wallet After Hard Drive Format
Software wallet
In 2014, JAMBO2014 acquired Bitcoin and stored it in MultiBit Classic 0.5.17, a desktop software wallet, without separately recording or backing up the private
Peter Schiff Lost Access to Gifted Bitcoin After App Update, Never Recorded Seed Phrase
Software wallet
On January 19, 2020, Peter Schiff, an economist and well-known Bitcoin critic, announced on Twitter that he had lost access to all his Bitcoin. The funds—approx
Kidnapping and Torture for Bitcoin in Ternopil, Ukraine (December 2020)
Software wallet
In December 2020, a man was kidnapped and held in Ternopil, Ukraine by a criminal group that demanded $800,000 in compensation. The victim was tortured during c
Incomplete Seed Phrase Recovery: Father's Electrum Wallet With 2 Missing Words
Software wallet
In November 2020, a BitcoinTalk user identified as ileikmath posted about a custody access failure affecting their father's Bitcoin holdings stored in an Electr
Inherited Bitcoin Recovery After Mother's Death: 10 BTC Sold, Remainder Secured
Software wallet
A sole heir inherited Bitcoin holdings from their mother, who died the day after Thanksgiving 2020. The heir possessed complete recovery documentation: a 12-wor
240-Byte Android Wallet Backup from 2013: Recovery Path Unclear Without Passphrase
Software wallet
In October 2020, a Bitcoin holder reported losing the Android device containing their Bitcoin Wallet (Schildbach wallet) from late 2013. The only artifact remai
Encrypted Wallet.dat Recovery After Quick Format: Hex Extraction Versus File Recovery
Software wallet
In November 2020, a user ('fajja') on BitcoinTalk discovered old hard disks that had been quick-formatted years earlier, containing Bitcoin Core wallet.dat file
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
Lost Copay Phone With Recovery Seed: Device Access Gone, Funds Technically Recoverable
Software wallet
In February 2026, a BitcoinTalk user posted on behalf of a Bitcoin holder who had lost physical access to an iPhone or Android device containing a Copay wallet
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Browse by dependency and custody
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Institutional Cooperation Required — Exchange custody
Shared Service Dependency — Exchange custody
Single-Person Knowledge — Exchange custody
Undocumented Recovery Procedure — Exchange custody
Passphrase Dependency — Exchange custody
Device-Dependent Access — Exchange custody
Single-Person Knowledge — Hardware wallet (single key)
Device-Dependent Access — Hardware wallet (single key)
Legal Authority Required — Exchange custody
Undocumented Recovery Procedure — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Hardware wallet with passphrase
Time-Sensitive Sequencing — Exchange custody
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet
Single-Person Knowledge — Hardware wallet with passphrase
Undocumented Recovery Procedure — Hardware wallet with passphrase
All cases
Related pages
Passphrase Dependency — Exchange custody
Passphrase Dependency — Hardware wallet (single key)
Passphrase Dependency — Hardware wallet with passphrase
Device-Dependent Access — Software wallet
Undocumented Recovery Procedure — Software wallet
Single-Person Knowledge — Software wallet
Time-Sensitive Sequencing — Software wallet
Recovery Materials Colocated — Software wallet