Part of the CustodyStress archive of observed Bitcoin custody incidents
Device-Dependent Access
Cases where access depended on a specific physical device with no independent recovery path if that device was lost, destroyed, or unavailable.
74% of determinate cases in this category resulted in a blocked outcome.
187
Blocked
9
Constrained
56
Survived
297
Indeterminate
78% of determinate cases resulted in blocked or constrained access.
549 observed cases
Blocked
187 (34%)
Constrained
9 (2%)
Survived
56 (10%)
Indeterminate
297 (54%)
Electrum Wallet Recovery After Seed Backup Loss: electrum.dat File Decryption
Software wallet
In April 2014, a BitcoinTalk forum user (DarkHyudrA) experienced custody access failure after formatting their personal computer without preserving a backup cop
0.3 BTC Lost When Android Bitcoin Wallets Factory Reset Without Backup
Software wallet
In July 2014, a BitcoinTalk forum user (ejinte) reported transferring 0.3 BTC to family members—his mother and sister—by helping them download and set up an And
Forgotten Password on Blockchain.info: 0.22 BTC Access Lost, Brute-Force Recovery Attempted
Exchange custody
In October 2014, a BitcoinTalk forum user reported that their friend had become locked out of a blockchain.info wallet containing 0.22 BTC after forgetting the
James Howell's Hard Drive: 8,000 Bitcoin Lost in Welsh Landfill
Hardware wallet (single key)
James Howell, a British-based individual, accidentally discarded a hard drive containing private keys to approximately 8,000 Bitcoin while cleaning his office a
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In November 2013, BitcoinTalk user eric89 reported a custody failure involving a Litecoin wallet mined in April 2013. The user had encrypted the wallet using Li
Armory Wallet Lost via VirtualBox Snapshot Rollback—Binary Recovery Attempt
Software wallet
In October 2013, a BitcoinTalk user known as HowlingMad lost access to 6.59159344 BTC stored in Armory, a then-leading Bitcoin wallet application running on Win
Encrypted Wallet Recovery After Accidental Partition Deletion (2013)
Software wallet
On July 17, 2013, a Bitcoin holder identified as Praxis posted to a cryptocurrency forum after losing access to multiple wallet files stored in hidden Linux dir
1,000 BTC Permanently Lost After Brother Deletes wallet.dat From Shared Dropbox Folder
Software wallet
In 2017, Hacker News user illumin8 disclosed a permanent loss of 1,000 BTC resulting from a wallet file deletion in a shared Dropbox folder. The Bitcoin wallet
2013 Electrum Wallet File Blocked by Version Incompatibility
Software wallet
SirKhaal, a Bitcoin holder from the early mining era, retained an Electrum wallet file (electrum.dat) from 2013 along with its original passphrase. When attempt
Passphrase unavailable — software wallet (2013)
Software wallet
On February 5, 2014, BitcoinTalk user repukken posted in the encrypted wallet recovery thread seeking help to brute-force access to a Dogecoin wallet after forg
Bitcoin-Qt 0.8.0-beta Wallet Corruption on OS X Mountain Lion — Unrecovered After Five Months
Software wallet
In late April 2013, jordan.dev, a Bitcoin-Qt user on macOS Mountain Lion 10.8.3, encountered a crash (EXC_BAD_ACCESS/SIGBUS) when launching Bitcoin-Qt 0.8.0-bet
Blockchain.info Hosted Wallet Lockout: Decryption Error and Recovery via Desktop Import
Exchange custody
In March 2013, a Blockchain.info user ('key2') encountered a critical access failure on the platform's hosted wallet service shortly after their first Bitcoin p
BTC Guild Miner's Lost Self-Custody Wallet: 0.05 BTC Inaccessible Without Seed or Backup File
Software wallet
In 2013–2014, user haihong8787 mined Bitcoin using a graphics card on the BTC Guild mining pool (user ID 97249). The pool distributed mining rewards directly to
James Howell's 8,000 Bitcoin Hard Drive: Landfill Loss Without Backup
Software wallet
James Howell, a computer professional based in Wales, accumulated approximately 8,000 Bitcoin during the early mining era through a combination of mining and ac
43.6 BTC Recovered via RoboForm RNG Reverse-Engineering After TrueCrypt Corruption
Software wallet
Michael, a European Bitcoin holder, generated and secured a 20-character password using RoboForm in April 2013 and transferred 43.6 BTC into a software wallet.
Dogecoin Wallet Passphrase Mismatch: 50,000 DOGE Inaccessible Despite Documentation
Software wallet
On December 27, 2013, a BitcoinTalk user named Alohaboy posted seeking help recovering access to a Dogecoin wallet. The user had documented their passphrase ('d
Armory Wallet Synchronization Failure: Access Restored After Software Upgrade
Software wallet
In October 2013, a BitcoinTalk user holding approximately 0.1008 BTC in an encrypted Armory wallet encountered a critical access failure. The user possessed bot
Matthew Moody: Bitcoin Miner Dies in Plane Crash, Wallet Inaccessible
Software wallet
Matthew Moody was an early Bitcoin miner who began accumulating coins during the network's nascent period when mining remained feasible on standard consumer har
13.8 BTC Lost to Forgotten Wallet.dat Password: DIY and Professional Recovery Attempts
Software wallet
A Bitcoin user created an encrypted Bitcoin Core wallet in 2013 containing 13.8 BTC. The passphrase was forgotten, rendering the wallet inaccessible. In Septemb
Kristoffer Koch Recovers Forgotten 5,000 BTC Wallet After Four Years
Software wallet
In 2009, Kristoffer Koch, a Norwegian engineering student, purchased 5,000 Bitcoin for approximately 150 Norwegian kroner (roughly $27 USD at the time) as resea
Blockchain.info iOS App Private Key Corruption: Developer Assisted One User, Denied Another
Exchange custody
In April 2013, a blockchain.info iOS app user transferred Bitcoin from Mt. Gox to a newly created address via blockchain.info's mobile application. The transact
TrueCrypt Volume Corruption Across All Backups: Wallet Recovery Attempt
Software wallet
In 2011, a Bitcoin user created two TrueCrypt encrypted containers on Windows 7: one holding wallet.dat, the second holding unimportant files as a control. Afte
Blockchain.info Android Wallet PIN-Only Setup Access Failure (2013)
Exchange custody
In June 2013, a user known as NeedChangeNow created a mobile Bitcoin wallet using Blockchain.info's Android application on a Samsung Galaxy S4 running Android 4
Blockchain.info Two-Factor Authentication Lockout: Correct Credentials Rejected
Exchange custody
On April 21, 2013, Narydu, operator of bitcoinargentina.org, lost access to a Blockchain.info hosted wallet despite possessing both the correct primary password
Wallet.dat Recovery Failure After Premature Bitcoin-Qt Reinstall
Software wallet
In mid-2013, a Bitcoin user operating under the handle spoonbender encountered a custody access failure rooted in device loss and procedural error during recove
Structural dependencies
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