Part of the CustodyStress archive of observed Bitcoin custody incidents
Person Responsible Unavailable
Archive cases where the custody failure arose because the person responsible for access became unavailable — through death, incapacity, or absence — and no prepared recovery path existed.
58% of determinate cases in this category resulted in a blocked outcome. The most common recovery path is estate process.
21
Blocked
2
Constrained
13
Survived
41
Indeterminate
64% of determinate cases resulted in blocked or constrained access.
77 observed cases
Blocked
21 (27%)
Constrained
2 (3%)
Survived
13 (17%)
Indeterminate
41 (53%)
Encrypted Wallet.dat Lost After Father's Sudden Death—No Recovery Path
Software wallet
In February 2024, floki5444 posted on BitcoinTalk describing the loss of access to a Bitcoin wallet belonging to their deceased father. The father died unexpect
Ledger Hardware Wallet: Multiple Account Discovery After Failed Seed Verification
Hardware wallet (single key)
On March 21, 2024, ContourCool attempted a long-deferred security verification of their Ledger hardware wallet by importing their seed phrase into SeedSigner an
Sudden Death, Lost Passphrase: Bitcoin Core Wallet.dat Inaccessible to Heirs
Software wallet
A Bitcoin holder died suddenly and unexpectedly after an apparent recovery from illness, leaving behind a Bitcoin Core wallet.dat file with no disclosed passphr
Widow Successfully Accessed 4 Bitcoin After Brother's Death — Estate Recovery
Unknown custody system
A 36-year-old man purchased approximately 4 Bitcoin around 2016, during the early adoption phase. He held the asset for roughly seven years without incident. He
Deceased Son's Bitcoin Account: Parent Seeks Access Without Private Key
Unknown custody system
In April 2024, a parent identified as Bob Lee posted on Bitcoin Stack Exchange seeking assistance accessing or transferring a deceased son's Bitcoin holdings. T
Scrambled Seed Phrase: 2500 BTC Unrecoverable Without Word Order
Software wallet
In December 2023, a recovery specialist designated iconbtcx was engaged to restore access to 2500 BTC held in a BIP39-compliant software wallet. The client poss
Ledger Hardware Wallet: 1.7 BTC Inaccessible After Device Transition and Address Type Mismatch
Hardware wallet with passphrase
In December 2023, a BitcoinTalk user reported approximately 1.7 BTC held on a Ledger hardware wallet became inaccessible following a device upgrade. The Bitcoin
Electrum Legacy Seed Phrase Recovery Attempt: 2013–2014 Bitcoin Gift Unresolved
Software wallet
In February 2021, a BitcoinTalk user reported attempting to recover Bitcoin his mother had received as a gift between 2013 and 2014 from an acquaintance. The gi
Incomplete BIP39 Seed Recovery: 11 Words, Missing Documentation, Unknown Outcome
Software wallet
On January 9, 2021, BitcoinTalk user P.hanseens posted a technical support request describing inaccessible Bitcoin secured by a 12-word BIP39 seed phrase with o
Coinbase Wallet Device Wipe: 3 Missing Recovery Words, Incomplete Seed Backup
Software wallet
In August 2021, a Coinbase Wallet user identified as Rekumkacz lost access to their mobile wallet after their son remotely initiated a factory reset of their An
Astamur Ardzibna Shot Dead in Abkhazia Over Cryptocurrency Mining Operation
Unknown custody system
Astamur Ardzibna was fatally shot in October 2021 during an armed dispute over cryptocurrency mining operations in Abkhazia, the de facto independent territory
Death Without Passphrase: 0.5 BTC Lost When Owner Died in 2021
Unknown custody system
A Bitcoin holder died in 2021 holding approximately 0.5 BTC, valued at roughly $30,000 USD at that time. After the owner's death, family members became aware of
Inherited Bitcoin Wallet Access Failure: Deceased Owner Left No Password Documentation
Software wallet
In May 2021, a BitcoinTalk user identified as olzeH! sought community assistance accessing a Bitcoin Core wallet.dat file inherited from a deceased family membe
Electrum Legacy Seed Recovery: 2013 Gift Wallet Empty After Restoration
Software wallet
In February 2021, alejandroaa discovered that his mother had been gifted Bitcoin between 2013 and 2014 by a friend. The friend had created an Electrum wallet an
1 BTC Locked in Nano Ledger X with Illegible Handwritten Seed Phrase
Hardware wallet (single key)
In January 2020, a BitcoinTalk user posted on behalf of a friend who had purchased a Nano Ledger X hardware wallet one to two years earlier and held over 1 BTC
Inherited Bitcoin Recovery After Mother's Death: 10 BTC Sold, Remainder Secured
Software wallet
A sole heir inherited Bitcoin holdings from their mother, who died the day after Thanksgiving 2020. The heir possessed complete recovery documentation: a 12-wor
Incomplete BIP39 Seed Phrase: 5 Missing Words, No Backup Record
Hardware wallet (single key)
In April 2019, a Ledger Nano S user discovered they had recorded only words 1–19 of their 24-word BIP39 seed phrase, with no record of the final five words (pos
Widow Seeks Bitcoin Recovery After Husband's Death With Seed Phrases Available
Unknown custody system
In August 2019, a widow posted on Bitcoin Stack Exchange seeking assistance after her husband's death. She reported having possession of multiple cryptographic
Widow Inherits Crypto Apps and Recovery Codes After Husband's Death—PIN Unknown
Software wallet
In August 2019, a widow posted on Bitcoin Stack Exchange seeking help accessing her deceased husband's cryptocurrency holdings. Her 43-year-old husband, in appa
Widow Unable to Locate Deceased Husband's Bitcoin Wallet or Recovery Documents
Software wallet
In November 2019, a woman posted on Bitcoin Stack Exchange asking for help recovering her husband's Bitcoin holdings following his death weeks earlier. She had
Bither Desktop Wallet Application Crash: 3-Year Recovery via Password Rediscovery
Software wallet
Sygun created a Bither wallet in March 2018 holding approximately 0.019 BTC. At an unspecified point, the Bither application ceased launching entirely—double-cl
Bitcoin Knots Wallet Access Lost After SSD Migration: wallet.dat Location Mismatch
Software wallet
In May 2018, an inexperienced Bitcoin user (mortamuerte) initiated blockchain synchronization using Bitcoin Knots, a Bitcoin Core fork, on a laptop SSD. Partway
QuadrigaCX Gerald Cotten Death: C$190M in Cold Storage Permanently Inaccessible
Exchange custody
Gerald Cotten, 30, founded and operated QuadrigaCX as Canada's largest cryptocurrency exchange. He managed the platform's operations, customer support, and crit
Kleiman Estate v. Craig Wright: Bitcoin Access Blocked by Knowledge Concentration
Unknown custody system
David Kleiman, a computer forensics expert in Palm Beach County, Florida, died in April 2013. His brother Ira Kleiman later alleged that David and Craig Steven
Matthew Mellon's $193M XRP Estate: Cold Wallets, No Keys, No Plan
Hardware wallet (single key)
Matthew Mellon, a member of the prominent Mellon banking family, became a significant cryptocurrency investor in the mid-2010s. His $2 million investment in XRP
Translate