CustodyStress
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Part of the CustodyStress archive of observed Bitcoin custody incidents

Person Responsible Unavailable

Archive cases where the custody failure arose because the person responsible for access became unavailable — through death, incapacity, or absence — and no prepared recovery path existed.

58% of determinate cases in this category resulted in a blocked outcome. The most common recovery path is estate process.

21
Blocked
2
Constrained
13
Survived
41
Indeterminate

64% of determinate cases resulted in blocked or constrained access.

77 observed cases
Blocked
21 (27%)
Constrained
2 (3%)
Survived
13 (17%)
Indeterminate
41 (53%)
Mt. Gox Account Access Permanently Blocked Following Owner Death and Credential Reset
Exchange custody
Blocked 2018
Mt. Gox ceased operations in February 2014 following the loss of approximately 850,000 Bitcoin. Users with dormant accounts on the platform faced an immediate c
Non-Standard Recovery Phrase Recovery: Blockchain.info 2013 Wallet with Double Encryption
Exchange custody
Survived 2017
In June 2017, a user attempted to recover Bitcoin stored in a blockchain.info wallet opened in December 2013, approximately four years prior. Access to the acco
Early Bitcoin Investor Dies by Suicide — Estate Inaccessible Without Passphrase
Software wallet
Indeterminate 2017
During Bitcoin's December 2017 bull run, an anonymous Reddit user disclosed that their brother-in-law — an early Bitcoin investor with substantial holdings — ha
Colorado Bitcoin Investor Death: Family Discovery and Coinbase Estate Transfer 2017
Exchange custody
Survived 2017
A Colorado-based Bitcoin investor died suddenly in 2017 without informing his family of his cryptocurrency holdings. The family had no initial awareness that he
Deceased Father's Bitcoin Inaccessible: No Keys, No Will, No Documentation
Unknown custody system
Blocked 2017
In 2017, a Reddit user posted to r/Bitcoin describing their father's death and the discovery that he had owned Bitcoin but left no will, private keys, seed phra
Colorado Estate: Bitcoin Recovered via Coinbase After Sudden Death (2017)
Exchange custody
Survived 2017
A Colorado resident in his twenties died unexpectedly in 2017, leaving his family to navigate an unanticipated cryptocurrency holding. The discovery came only a
Deceased Bitcoin Miner: Funds Locked on Coinbase, Lost on SnapCard Closure
Exchange custody
Blocked 2016
A Bitcoin miner died intestate in 2016, leaving behind mining equipment and active cryptocurrency accounts on Coinbase and SnapCard, a now-defunct wallet servic
Electrum 8-Word Seed Recovery: Funds Visible on Blockchain, Wallet Shows Zero Balance
Software wallet
Indeterminate 2015
In 2015, forum user Braden_Hearn encountered a custody access failure after accidentally sending approximately $1000 USD worth of Bitcoin to an address controll
Father Died in 2015 With Bitcoin: Daughter Searches 200 USBs, Finds Nothing
Software wallet
Blocked 2015
A father purchased Bitcoin in the early 2010s, a decision that created friction within his marriage. He died unexpectedly in 2015 without documenting his holdin
Coinbase Bitcoin Inheritance Without Estate Plan or Recovery Instructions
Exchange custody
Indeterminate 2015
A Bitcoin advocate died by suicide in March, leaving approximately $15,000 USD in Bitcoin held on Coinbase. The deceased had not designated a recovery contact,
Hal Finney's Bitcoin Estate: ALS, Cryonic Preservation, and Unrevealed Succession
Unknown custody system
Indeterminate 2014
Hal Finney was a foundational figure in Bitcoin's emergence: a PGP cryptographer, early cypherpunk, and recipient of the first Bitcoin transaction sent by Satos
Hal Finney: Pioneer Bitcoin Holder Whose Keys Remain Unverified After Death
Unknown custody system
Indeterminate 2014
Hal Finney, a legendary cryptographer and cypherpunk, received 10 BTC directly from Satoshi Nakamoto in January 2009—the first peer-to-peer Bitcoin transaction
Matthew Moody: Bitcoin Miner Dies in Plane Crash, Wallet Inaccessible
Software wallet
Blocked 2013
Matthew Moody was an early Bitcoin miner who began accumulating coins during the network's nascent period when mining remained feasible on standard consumer har
Electrum Legacy Seed Recovery Failure: 2013–2014 Gift Wallet Inaccessible
Software wallet
Blocked 2013
Between 2013 and 2014, alejandroaa's mother received Bitcoin from a friend and retained three pieces of documentation: a 12-word seed phrase, a 5-letter login c
Bomben Recovers 2013 Bitcoin Wallet Locked by Nonstandard Private Key Encoding
Software wallet
Survived 2013
Bomben created a Bitcoin wallet in 2013 using software that implemented a nonstandard encoding for private keys, diverging from the Wallet Import Format (WIF) s
Matthew Moody: Early Bitcoin Miner Dies in Plane Crash, Estate Inaccessible
Exchange custody
Blocked 2013
Matthew Philip Moody, 26, of San Ramon, California, was an early Bitcoin miner who accumulated coins during the network's early years using his home computer. O
Dave Kleiman Estate vs. Craig Wright: 1.1 Million Bitcoin, Ownership Unresolved
Unknown custody system
Blocked 2013
Dave Kleiman, a computer forensics specialist based in Florida, was an early Bitcoin developer who died on April 26, 2013, after years of declining health follo
Widow Unable to Access Encrypted Bitcoin-Qt Wallet After Husband's Death
Software wallet
Indeterminate 2013
In April 2013, a widow posted to Bitcoin Stack Exchange seeking recovery options for her deceased husband's Bitcoin-Qt wallet. The wallet was encrypted but she
Formatted Computer, Lost Wallet.dat Access—Recovered via Time Machine Backup
Software wallet
Survived 2011
On July 3, 2011, forum user Omega0255 reported a critical custody error with a 1 BTC mining pool payment. The user had formatted their SSD drive using a secure
2011 Bitcoin Estate: Encrypted Drives and an Undocumented Private Key
Unknown custody system
Indeterminate 2011
A technology-focused father who held libertarian views died in late 2011, when Bitcoin was trading near $3 per unit. On his deathbed, he transferred several enc
Lost Bitcoin from 2011 Dialcoin Purchase — Wallet Unknown, Documentation Discarded
Unknown custody system
Blocked 2011
In May 2017, a Bitcoin Stack Exchange user identified as David posted about bitcoins purchased in 2011 from Dialcoin, a now-defunct early exchange platform. Dav
2010–2011 Windows XP GPU Mining: Lost Bitcoin Wallet, No Documentation
Software wallet
Indeterminate 2010
ALANL conducted Bitcoin GPU mining around 2010–2011 on a Windows XP system using a GeForce 8800 GT graphics card in a continuous 3-month operation before the ha
533 BTC Inaccessible After Brother's Death; Laptop Hard Drive Removed and Lost
Software wallet
Indeterminate 2010
Shotukan purchased 533 BTC in 2010 for approximately $60, storing the private keys on a Dell laptop's wallet.dat file. He later gave the laptop to his brother,
2009 Bitcoin Purchase Lost to Paper Backup Destruction and Device Absence
Software wallet
Indeterminate 2009
Plinxer, a BitcoinTalk user, posted in May 2023 describing a Bitcoin purchase made in 2009 for approximately £50 (then ~$60–65 USD). The transaction occurred vi
Seed Phrase Restored but Zero Balance: Unknown Derivation Path Blocks Recovery
Software wallet
Indeterminate
A Bitcoin holder maintained a 12-word seed phrase from an offline wallet application, possibly a Coinbase product, for several years. The wallet displayed the u
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Terms guide
Survived
Access remained possible under the reported conditions.
Constrained
Access remained possible, but only with delay, dependence, or significant difficulty.
Blocked
Access was not possible under the reported conditions.
Indeterminate
There was not enough information to determine the outcome.
Survivability
The degree to which a custody system maintains the possibility of authorized recovery under stress.
Archive inclusion criteria

This archive documents cases where a legitimate owner, heir, or authorized party encountered barriers accessing or recovering Bitcoin due to a failure in the custody arrangement. The central question for inclusion is: did the custody structure fail a legitimate access or recovery attempt?

A case must satisfy all three of the following to be included:

  1. Legitimate access attempt. The person attempting to access or recover the Bitcoin was the owner, a designated heir, an executor, a legal authority, or another party with a legitimate claim — not a thief, attacker, or unauthorized third party.
  2. Custody structure failure. The failure was caused by a property of the custody arrangement — missing credentials, structural dependencies, documentation gaps, knowledge concentration, legal barriers, or institutional constraints — not market conditions, individual-level fraud or theft, or protocol-level issues. Platform-level failures that block legitimate user access are in scope regardless of their cause.
  3. Documentable outcome or access constraint. The case must have a stated or inferable outcome: access blocked, access constrained, access delayed, or access eventually achieved through a recovery path. Cases with entirely unknown outcomes are included only where the structural failure is documented and the constraint is unambiguous.
  • Owner death or incapacity — Bitcoin held in self-custody that becomes inaccessible to heirs or designated parties because credentials, documentation, or operational knowledge were not transferred
  • Passphrase loss — BIP39 passphrase forgotten or unavailable, blocking access to a funded wallet even where the seed phrase is present
  • Seed phrase or wallet backup unavailable — no independent recovery path existed or the backup was destroyed, lost, or never created
  • Device loss without independent backup — hardware wallet, phone, or computer lost or destroyed with no recovery path outside the device
  • Documentation absent or ambiguous — heirs or executors cannot determine that Bitcoin exists, which wallet holds it, or how to access it
  • Knowledge concentration — only one person knew the procedure, passphrase, or access method; that person is dead, incapacitated, or unreachable
  • Multisig quorum failure — a threshold signature arrangement cannot be completed because signers are unavailable, uncooperative, incapacitated, or have lost their keys
  • Legal authority / access mismatch — a court order, probate ruling, or power of attorney establishes legal entitlement but provides no technical path to access
  • Institutional custody barrier — exchange or platform hacks, insolvency, regulatory seizure, or operational failure that caused a access constraint or failure for legitimate users, whether temporary, prolonged, or permanent. The failure of the custodian to remain available or solvent is itself the in-scope event.
  • Forced relocation or geographic constraint — physical access to a device or location required for recovery is blocked by displacement, border restrictions, or political circumstances
  • Coercion — the holder was compelled under threat to transfer Bitcoin or disclose credentials during an access event
  • Hidden asset discovery — heirs or executors locate a wallet or account but cannot access it due to missing credentials or operational knowledge
  • Market losses, investment losses, yield scheme losses, or Ponzi scheme losses
  • Hacks or theft targeting an individual's personal security (phishing, SIM swap, social engineering, malware) where the custody architecture itself did not fail
  • Unauthorized transfers where the holder's custody system was not the cause of the failure
  • Ordinary transaction mistakes — wrong-address sends, fee errors, mistaken amounts
  • Protocol-level failures — cryptographic vulnerabilities, consensus bugs, firmware integrity failures
  • Deliberate burns or tribute burns
  • Cases where the stated loss is unverifiable and no structural custody failure is described

Cases are drawn from public sources including forum posts, news reporting, court documents, academic research, and direct submissions. Each case is reviewed against the inclusion criteria above before publication. Source material is retained and available on request for documented cases.

The archive is observational and descriptive. It does not attempt to document all Bitcoin custody failures — only those meeting the criteria above with sufficient documentation to describe the structural failure and its outcome.

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