Part of the CustodyStress archive of observed Bitcoin custody incidents
Indeterminate
Cases where the outcome could not be determined from available public documentation. The structural failure is documented but whether access was ever restored is unknown.
389 observed cases
Indeterminate
389 (100%)
Blockchain.info Android Wallet PIN-Only Setup Access Failure (2013)
Exchange custody
In June 2013, a user known as NeedChangeNow created a mobile Bitcoin wallet using Blockchain.info's Android application on a Samsung Galaxy S4 running Android 4
Blockchain.info Two-Factor Authentication Lockout: Correct Credentials Rejected
Exchange custody
On April 21, 2013, Narydu, operator of bitcoinargentina.org, lost access to a Blockchain.info hosted wallet despite possessing both the correct primary password
Multibit Wallet Lost After Mac Reformat Without Backup
Software wallet
In November 2013, a BitcoinTalk user identified as funkonaut posted about losing access to their Bitcoin holdings following a critical self-inflicted data loss
BitcoinTalk User RTQ1154 Locks 78 BTC Behind Mistyped Wallet Password
Software wallet
In June 2013, a BitcoinTalk forum user identifying as RTQ1154 posted in a community thread titled 'Let's add up the KNOWN lost bitcoins' describing a custody lo
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In April 2013, a BitcoinTalk user identified as 'veryveryinteresting' posted in topic 85495, the community's primary encrypted wallet recovery thread, describin
BitcoinTalk User 'Liquid': 30 BTC Inaccessible Due to Forgotten Bitcoin-Qt Encryption Password
Software wallet
In June 2013, a BitcoinTalk forum user operating under the handle 'Liquid' posted in the encrypted wallet recovery thread (topic 85495) describing an inaccessib
Hidden wallet discovered — Bitcoin-Qt (2013)
Software wallet
In November 2013, BitcoinTalk user nobbie discovered that Bitcoin-Qt's wallet encryption feature had been activated, locking access to the wallet with a passwor
Passphrase unavailable — Bitcoin-Qt (2013)
Software wallet
In April 2013, a BitcoinTalk user identified as 'legitnick' posted in topic 85495, the primary community support thread for locked wallet recovery during the 20
Feathercoin Desktop Wallet Encryption: Community Recovery Estimate vs. Actual Search Space (Nov 2013)
Software wallet
On 30 November 2013, BitcoinTalk user 'user0244' posted in the encrypted wallet recovery thread seeking assistance with a locked Feathercoin wallet. The user co
Mt. Gox SEPA Withdrawal Vanishes: mably's €EUR Transfer Confirmed But Never Received
Exchange custody
On April 6, 2013, BitcoinTalk user mably received email confirmation from Mt. Gox that a SEPA EUR withdrawal had been initiated. Twenty days elapsed without the
Mt. Gox SEPA Withdrawal Delayed 28 Days: lukcoin's Unresolved Case (May 2013)
Exchange custody
On May 7, 2013, BitcoinTalk user lukcoin posted in the Mt. Gox withdrawal delays thread describing a SEPA transfer initiated on April 9 that had not arrived aft
Institutional lockout — Mt. Gox (2013)
Exchange custody
On April 8, 2013, BitcoinTalk Legendary-ranked user el_rlee submitted a withdrawal request to Mt. Gox. Twelve days later, on April 20, el_rlee posted in a gathe
Ecurb123: Encrypted Bitcoin-Qt Wallet on Ubuntu, Passphrase Lost, Recovery Blocked by Configuration Barriers
Software wallet
In December 2013, BitcoinTalk user Ecurb123 posted in the encrypted wallet recovery thread describing a locked Bitcoin-Qt wallet on Ubuntu Linux. The user had s
Passphrase unavailable — software wallet (2013)
Software wallet
In December 2013, BitcoinTalk user goldbishop posted in the encrypted wallet recovery forum that two altcoin wallets—one holding Protoshares (PTS) and another h
Passphrase unavailable — software wallet (2013)
Software wallet
On December 26, 2013, BitcoinTalk Senior Member mackminer posted in the encrypted wallet recovery forum describing a locked Bitcoin wallet protected by a multi-
Bitcoin Core wallet.dat Berkeley DB Corruption (2013–2024): Cross-Platform Recovery
Software wallet
A Bitcoin user who created a wallet backup in 2014 using Bitcoin Core version 2013 attempted to restore it in March 2024 on a Windows machine running Bitcoin Co
Widow Unable to Access Encrypted Bitcoin-Qt Wallet After Husband's Death
Software wallet
In April 2013, a widow posted to Bitcoin Stack Exchange seeking recovery options for her deceased husband's Bitcoin-Qt wallet. The wallet was encrypted but she
2013 Blockchain.info AES-Encrypted Wallet: Password Lost, Recovery Tooling Exhausted
Exchange custody
In March 2013, during a two-month personal mining experiment, a user registered a wallet on blockchain.info and received an AES-encrypted backup file via email
2013 Bitcoin Core Wallet.dat Corruption After Version Incompatibility
Software wallet
The subject purchased a used desktop computer from a thrift store and discovered an installed Bitcoin QT client with an associated wallet.dat file dating to 201
Inherited 2009 Bitcoin Mining Hard Drive: Unrecoverable wallet.dat After OS Reinstall
Software wallet
A Bitcoin holder inherited a hard drive from their father's computer, which had been used for Bitcoin mining in November 2009. The drive had been powered down a
BitcoinTalk User syuyu Locked Out of Wallet With ~32-Character Passphrase (January 2014)
Software wallet
In January 2014, a BitcoinTalk user known as 'syuyu' posted in an encrypted wallet recovery thread describing a locked software wallet they could no longer acce
1990 BTC Forgotten Passphrase: Pakistani Investor's Failed Recovery Attempts (2013)
Software wallet
In November 2013, a BitcoinTalk forum user identified as 'Britman' disclosed a significant custody failure affecting 1990 BTC accumulated throughout 2012 at pri
Blockchain.info 2013–2014 Wallet Access Failure: Encrypted Files, Lost Password, Functional Recovery Phrase
Exchange custody
User 'marvin42' created Bitcoin wallets via blockchain.info in 2013 or 2014 and retained two AES-encrypted backup files dated 28 February 2014 and 22 April 2013
Rahazan Develops and Shares PowerShell Wallet Recovery Script (2013)
Software wallet
In 2013, a BitcoinTalk user identifying as Rahazan faced a common early custody problem: an encrypted Bitcoin-Qt wallet with a forgotten passphrase. Rather than
SP4RK7 Locked Out of Protoshares Wallet: Single-Character Password Error, Recovery Bounty Offered
Software wallet
On November 30, 2013, BitcoinTalk user SP4RK7 posted in the encrypted wallet recovery thread describing a Protoshares wallet locked with encryption that appeare
Outcome states
Translate