Part of the CustodyStress archive of observed Bitcoin custody incidents
Blocked
Cases where access was permanently or indefinitely lost. No recovery path was available or succeeded at the time of last documentation.
The 348 blocked-outcome cases in this archive span all custody types and stress conditions. The most frequently observed stress condition is vendor-lockout cases, most commonly involving software wallet (mobile or desktop). A blocked outcome indicates that access was permanently or indefinitely lost at the time of last documentation.
348
Blocked
0
Constrained
0
Survived
0
Indeterminate
100% of determinate cases resulted in blocked or constrained access.
348 observed cases
Blocked
348 (100%)
Paxful Insolvency: Withdrawal Request Trapped in Administrative Limbo
Exchange custody
Paxful, a peer-to-peer Bitcoin marketplace, announced its closure between 2021 and 2022. One user failed to notice the shutdown notification amid email volume a
14.5 BTC Stolen From bitcoinpaperwallet.com-Generated Wallet
Software wallet
In January 2021, a Bitcoin holder attempted to create a paper wallet using bitcoinpaperwallet.com. The user reported running the generator offline before sendin
Bitcoin Core Wallet: Encryption Mismatch Between Old Wallet Format and Modern Change Addresses
Software wallet
In early January 2021, a husband and wife discovered an old hard drive containing a Bitcoin Core wallet from prior mining operations and promotional credits. On
Electrum Watch-Only Wallet With Lost Seed Phrase: No Recovery Path
Software wallet
In June 2021, a BitcoinTalk user (Ed801) discovered that their Electrum wallet, created nine months prior in September 2020, had become functionally inaccessibl
Zaryn Dentzel Home Invasion: Torture and Forced Bitcoin Transfer in Madrid
Hardware wallet (single key)
Zaryn Dentzel, an American co-founder of Tuenti (a major Spanish social network), became the victim of a violent home invasion in Madrid in November 2021. Attac
Omsk Kidnapping and Extortion: $1M+ Cryptocurrency Seized Under Duress
Unknown custody system
In July 2021, three men in Omsk, Russia abducted a victim and held them under physical duress to extort cryptocurrency holdings exceeding $1 million. The perpet
Simon Arthuis: Murder for Cryptocurrency Access in France, August 2021
Software wallet
Simon Arthuis, a computer engineering student in Plancher-Bas, France, was attacked, drugged, tortured, and murdered in August 2021 by five assailants who targe
Tomsk Miner Robbed of 86 BTC in Armed Home Attack — October 2021
Hardware wallet (single key)
In October 2021, an unidentified Bitcoin miner operating in Tomsk, Russia became the target of an armed robbery at his residence. The attackers stole approximat
Astamur Ardzibna Shot Dead in Abkhazia Over Cryptocurrency Mining Operation
Unknown custody system
Astamur Ardzibna was fatally shot in October 2021 during an armed dispute over cryptocurrency mining operations in Abkhazia, the de facto independent territory
Recovery Phrase Failed to Restore Imported Addresses: Funds Permanently Inaccessible
Software wallet
A Blockchain.com user had deposited Bitcoin into imported addresses within their wallet application, unaware that funds in imported addresses required separate
Bitcoin Lost After Hard Disk Format Without wallet.dat Backup
Software wallet
A Bitcoin Core user received bitcoin in 2013 but did not understand the criticality of wallet.dat at that time. In 2017, the user formatted their hard disk and
London Teenage Gang: £115,000 Cryptocurrency Robbery by Knifepoint 2021–2022
Software wallet
Between 2021 and 2022, a group of teenagers executed a systematic campaign of armed home invasions targeting cryptocurrency holders in London. The gang, numberi
Death Without Passphrase: 0.5 BTC Lost When Owner Died in 2021
Unknown custody system
A Bitcoin holder died in 2021 holding approximately 0.5 BTC, valued at roughly $30,000 USD at that time. After the owner's death, family members became aware of
Coinbase Wallet Lockout with Corrupted Google Drive Backup
Exchange custody
In June 2021, a Coinbase Wallet user reported being locked out of their account but believed recovery was possible because they had exported a backup file to Go
Son Drugs Father and Steals $400,000 in Bitcoin in Bethesda, Maryland
Software wallet
In May 2021, a Bethesda, Maryland resident was incapacitated after his son spiked his tea with drugs, enabling the son to access and transfer approximately $400
Bradford Kidnapping: 14-Year-Old Bitcoin Holder Extorted for Cryptocurrency
Unknown custody system
In May 2021, a 14-year-old boy in Bradford, Yorkshire, England, was kidnapped and held for ransom by perpetrators seeking to extort his Bitcoin holdings. The bo
Recife Bank Director Abducted and Coerced to Transfer 4.78 Bitcoin
Software wallet
In March 2021, a bank director based in Recife, Brazil was abducted by a criminal gang. During captivity, the director was physically assaulted—attackers knocke
Armed Home Robbery: Swedish Couple Coerced to Transfer 1M SEK Bitcoin
Hardware wallet (single key)
In February 2021, armed robbers forced their way into a private residence in Stockholm, Sweden, and coerced a married couple to surrender Bitcoin holdings value
Altsbit Exchange Hack (February 2020): Institutional Failure, Partial Recovery
Exchange custody
Altsbit, an Italian cryptocurrency exchange that had been operational for only a few months, suffered a catastrophic security breach in February 2020. Attackers
Coinbase Account Lockout: Multiple Users Denied Access Despite Identity Verification (2016–2020)
Exchange custody
Between December 2020 and the time of posting, multiple Coinbase users reported extended account lockouts that prevented trading, withdrawals, and even portfoli
Six Bitcoin Custody Failures: Exchange Collapse, Laptop Theft, and Deleted Wallets (2020)
Exchange custody
In March 2020, a BitcoinTalk forum thread aggregated six real-world Bitcoin access failures from individual users. User garyrowe reported losing keys to a non-B
Wallet.dat Corruption and Salvage Failure After Bitcoin.org Wallet Import
Software wallet
An individual who ran Bitcoin software during 2009 and 2010 located an old data file (renamed to xxxx.dat) years later and attempted to recover it. In July 2020
2.9 BTC in Unidentified Web Wallet from 2012–2013: Provider Unknown, Access Impossible
Exchange custody
In May 2020, a BitcoinTalk user reporting under the handle cyptomania rediscovered Bitcoin documentation while conducting routine record cleanup. The user had s
29 BTC Lost in Corrupted MultiBit Classic Wallet After Hard Drive Format
Software wallet
In 2014, JAMBO2014 acquired Bitcoin and stored it in MultiBit Classic 0.5.17, a desktop software wallet, without separately recording or backing up the private
Peter Schiff Lost Access to Gifted Bitcoin After App Update, Never Recorded Seed Phrase
Software wallet
On January 19, 2020, Peter Schiff, an economist and well-known Bitcoin critic, announced on Twitter that he had lost access to all his Bitcoin. The funds—approx
Outcome states
Translate