Part of the CustodyStress archive of observed Bitcoin custody incidents
Halving Cycle 3 (2017–2020)
The third halving cycle spans Bitcoin's first mainstream price spike and subsequent bear market. Vendor lockout and passphrase unavailability remained the dominant failure modes. Hardware wallet adoption grew, bringing a new class of passphrase-related failures as holders set passphrases they later forgot. The 2018–2019 bear market produced a wave of exchange closures.
206 cases from this period are included in this archive. Exchange and custodial custody failures account for 38% of cases. 65% of determinate cases resulted in a blocked outcome.
70
Blocked
16
Constrained
21
Survived
99
Indeterminate
80% of determinate cases resulted in blocked or constrained access.
206 observed cases
Blocked
70 (34%)
Constrained
16 (8%)
Survived
21 (10%)
Indeterminate
99 (48%)
240-Byte Android Wallet Backup from 2013: Recovery Path Unclear Without Passphrase
Software wallet
In October 2020, a Bitcoin holder reported losing the Android device containing their Bitcoin Wallet (Schildbach wallet) from late 2013. The only artifact remai
Iroro Wisdom Ovie Killed in Bitcoin-Motivated Home Invasion, Nigeria 2020
Software wallet
In January 2020, Iroro Wisdom Ovie was killed during a home invasion in Abraka, Delta State, Nigeria. The attackers were motivated specifically by knowledge tha
Seed Phrase Lost to Household Disposal, Partial Password Known—Blockchain.info Hosted Wallet Inaccessible
Exchange custody
In April 2020, a Blockchain.info user experienced near-total loss of account recovery materials. The user maintained his seed phrase in two locations: a physica
Mobile Wallet Hardware Failure: No Seed Backup, Permanent Loss
Software wallet
Hippocrypto, a BitcoinTalk user, lost access to Bitcoin stored exclusively on a mobile software wallet after the smartphone suffered catastrophic internal hardw
Encrypted Wallet.dat Recovery After Quick Format: Hex Extraction Versus File Recovery
Software wallet
In November 2020, a user ('fajja') on BitcoinTalk discovered old hard disks that had been quick-formatted years earlier, containing Bitcoin Core wallet.dat file
Electrum Wallet Password Lost After 4 Years: $8,000 BTC Access Blocked
Software wallet
In May 2020, a forum user identified as joe.jr discovered an old personal computer in their basement that had been inactive for approximately four years. Upon p
Blockchain.info Wallet Access Lost: Destroyed Phone Note, Discarded Seed Paper, Partial Password
Exchange custody
In April 2020, a forum user described a friend's custody access failure involving a Blockchain.info hosted wallet (the platform later rebranded to Blockchain.co
Recovering a 2009–2010 Armory Wallet After Hard Drive Overwrite and Data Loss
Software wallet
In mid-2023, a Bitcoin holder initiated a recovery attempt for an Armory wallet created around 2009–2010, possibly purchased through a gaming platform. The orig
Mark Cheng Jin Quan Kidnapped and Extorted for Bitcoin in Bangkok
Software wallet
Mark Cheng Jin Quan, a Singapore-based blockchain advisor, was kidnapped in Bangkok, Thailand in January 2020 and held at gunpoint by his captors. Under physica
Lost Copay Phone With Recovery Seed: Device Access Gone, Funds Technically Recoverable
Software wallet
In February 2026, a BitcoinTalk user posted on behalf of a Bitcoin holder who had lost physical access to an iPhone or Android device containing a Copay wallet
Hidden wallet discovered — software wallet (2020)
Software wallet
In September 2020, a Bitcoin holder created a paper wallet using bitcoinpaperwallet.com, a website presenting itself as a legitimate tool for generating offline
6 Missing Seed Words From 12-Word BIP39 Phrase: Trust Wallet Access Blocked
Software wallet
On October 3, 2020, a BitcoinTalk forum user posted an access failure involving a Trust Wallet protected by a 12-word BIP39 seed phrase. The user retained only
Atomic Wallet: 2 BTC Permanently Inaccessible After OS Reinstall Without Seed Backup
Software wallet
In September 2020, a BitcoinTalk user (dovjann) disclosed a complete custody failure involving approximately 2 BTC held in Atomic Wallet on a Windows laptop. At
SBU Officers Kidnap and Torture Businessman for 7 Bitcoin Transfer
Unknown custody system
In October 2020, officers from Ukraine's cyber department of the Security Service of Ukraine (SBU) kidnapped a Kyiv-based businessman, drove him to a forest loc
Blockchain.com Wallet Locked: Partial Recovery Phrase and Lost Secondary Withdrawal Password
Exchange custody
In September 2020, a BitcoinTalk user identified as sa14 reported complete inability to access a Blockchain.com wallet created on November 29, 2017, despite pos
Blockchain.com Dormant Accounts: Lost Passwords and Missing Backup Files
Exchange custody
Between approximately 2013 and 2019, multiple users of Blockchain.com (formerly Blockchain.info) experienced permanent loss of Bitcoin held in dormant accounts.
Bitcoin Trader Coerced Under Torture: Drouwenerveen Home Invasion, 2019
Unknown custody system
In February 2019, Tjeerd H., a Bitcoin trader in Drouwenerveen, Netherlands, experienced a violent home invasion. Armed attackers broke into his residence and s
Electrum Wallet File Lost After Reinstall — Seed Phrase Forgotten
Software wallet
On March 14, 2019, a BitcoinTalk forum user (franktyler01) reported a custody access failure involving Electrum, a popular desktop software wallet. The user had
Forgotten PIN on Mycelium Android Wallet: Seed Phrase Failed to Restore Bitcoin
Software wallet
In May 2019, a BitcoinTalk user reported a custody failure affecting their friend's self-custody Bitcoin holdings. The friend had created a Mycelium wallet on a
Ledger Nano PIN and Recovery Seed Lost: Complete Custody Failure
Hardware wallet (single key)
On March 18, 2019, a BitcoinTalk user identified as mad_foodie posted a request for help recovering Bitcoin stored on a Ledger Nano hardware wallet. The user ha
Pre-2014 Blockchain.info Wallet: Non-Standard Mnemonic Format Blocks Recovery
Exchange custody
In May 2019, a Bitcoin holder identified as pizzdaniel posted to BitcoinTalk describing a multi-year custody failure involving wallets created on blockchain.inf
Blockchain.com Web Wallet Access Failures: Lost Passwords and Inaccessible Email Recovery
Exchange custody
Between 2013 and 2019, several users created Bitcoin wallets on blockchain.com (formerly blockchain.info), a web-based custodial platform popular during early B
0.19 BTC Recovery Attempt After Bitcoin Core Crash and Wallet.dat Restoration
Software wallet
In August 2019, owenzane posted to the Bitcoin Technical Support forum seeking help recovering 0.19 BTC from a wallet he had created and backed up approximately
Forgotten Password to 18.2 BTC Bitcoin Core Wallet (May 2014)
Software wallet
On December 13, 2019, a BitcoinTalk forum user (na4e41.02) posted in the Bitcoin Technical Support section requesting assistance recovering a wallet.dat file en
Forgotten Wallet.dat Password: 13.8 BTC Inaccessible Since 2013
Software wallet
In September 2019, a BitcoinTalk forum user identified as lankymanx disclosed loss of access to a wallet.dat file created in 2013, containing 13.8 BTC. The wall
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