Part of the CustodyStress archive of observed Bitcoin custody incidents
Partial Documentation
Cases where some documentation existed but was insufficient to complete recovery on its own.
Partial documentation — insufficient to complete recovery on its own — characterises 555 cases in this archive. A 77% blocked rate among determinate cases reflects that incomplete documentation provides only marginal protection against access failure.
161
Blocked
14
Constrained
34
Survived
346
Indeterminate
84% of determinate cases resulted in blocked or constrained access.
555 observed cases
Blocked
161 (29%)
Constrained
14 (3%)
Survived
34 (6%)
Indeterminate
346 (62%)
0.7 BTC Permanently Inaccessible After Confusing Coldcard Authentication Words With Seed Backup
Hardware wallet (single key)
A Bitcoin holder stored 0.7 BTC on a Coldcard hardware wallet and created what they believed to be a complete paper backup. The backup contained only the device
TrueCrypt-Encrypted Wallet.dat: Partial Passphrase, Uncertain Recovery Path
Software wallet
A Bitcoin and Litecoin miner from the early 2014 era encrypted his wallet.dat file inside a TrueCrypt volume, motivated by security paranoia despite acknowledgi
Restored wallet.dat from Inherited Laptop Shows Zero Balance
Software wallet
A user inherited an old laptop believed to contain Bitcoin holdings from a deceased or incapacitated family member. The device held a wallet.dat file located in
Passphrase Recovery Success and OPSEC Failure: 2014 WalletRecoveryServices Case
Software wallet
A Bitcoin holder in 2014 created private keys but lost the passphrase required to access them. The funds remained locked for an unknown duration until the owner
10.5 BTC Locked in Electrum: Forgotten Passphrase, Public Recovery Attempt Failed
Software wallet
In October 2016, a Bitcoin holder transferred 10.511 BTC from a Bitcoin Core wallet stored on a thumb drive to Electrum. The motivation was straightforward: the
Blockchain.com Wallet Recovery Blocked: Known Passwords, Lost Registration Email
Exchange custody
During a house cleaning, papers containing three Blockchain.com wallet identifiers and their corresponding passwords surfaced. The wallets held an estimated 0.9
241 BTC Trezor Custody Loss: Forgotten PIN and Failed Seed Recovery
Hardware wallet (single key)
A Bitcoin holder transferred 241 BTC to a Trezor hardware wallet in late 2015, securing it with a 9-digit PIN. The user documented the seed phrase and initially
BIP38 Paper Wallet: Seven-Year Inaccessibility Resolved via Single-Character Error
Software wallet
In 2017, an individual encrypted a paper wallet using BIP38 encryption, protecting it with a passphrase derived from their favorite band—a mnemonic they believe
Unverified WIF Key Found After Brother's Death; Blockchain.com Wallet Remains Inaccessible
Exchange custody
A man had invested shared family funds in a Bitcoin wallet on blockchain.com approximately 10 years before his death. He left no recovery instructions, seed phr
25 BTC Paper Wallet Destroyed by Fire and Water Exposure
Software wallet
A Bitcoin holder maintained 25 BTC on a paper wallet as their primary custody method. The holder attempted to protect this physical printout—which contained bot
Android Bitcoin Wallet Destroyed in Factory Reset: 0.5 BTC Unrecovered
Software wallet
A Bitcoin holder maintained approximately 0.5 BTC using the Bitcoin Wallet application by Andreas Schildbach on a Samsung Galaxy Note 2 running Android. The hol
MultiBit Change Address Private Key Generation Failure
Software wallet
A MultiBit user transferred Bitcoin from blockchain.info into the lightweight desktop wallet in order to conduct online transactions. To prepare for sales activ
Android Smartphone Theft: Bitcoin Recovery via Archived Email Wallet Backup
Software wallet
An Android smartphone user experienced theft of an older device worth approximately $80. The phone contained a mobile wallet application with roughly $150 in Bi
Second Password Lost on Blockchain.info — 0.3 BTC Rendered Inaccessible
Exchange custody
A Bitcoin holder maintained approximately 0.3 BTC on Blockchain.info, a popular web-based wallet service that was standard during the early-to-mid 2010s. The ac
Blockchain.info Account Inaccessible: Valid Credentials Defeated by Email Verification Gate
Exchange custody
An early adopter maintained a Blockchain.info wallet account from the platform's initial era, retaining both the wallet ID and a valid password. The account rem
BitGo Wallet Permanently Inaccessible: Lost 2FA Device and Missing Documentation
Exchange custody
A long-term Bitcoin holder maintained a BitGo-hosted wallet from 2015 without establishing comprehensive backup procedures or written documentation. The account
1 BTC Locked Behind Forgotten Electrum Passphrase: Professional Cracking Effort Failed
Software wallet
A Reddit user received 1 BTC and secured it using Electrum, a popular Bitcoin desktop wallet, with a password-protected encrypted file. The user later forgot th
Trezor Hardware Wallet: 0.1 BTC Inaccessible After PIN Loss and Seed Destruction
Hardware wallet (single key)
A Trezor hardware wallet user held 0.1 Bitcoin on the device approximately two years after initial purchase. The recovery seed phrase had been written down on p
Hardware Wallet Backup Complete — Bitcoin Never Left the Exchange
Exchange custody
An estate executor discovered a Trezor Safe 3 hardware wallet in the deceased's bedside table alongside a 12-word seed phrase and PIN. Bank records showed a $1,
4 BTC Lost Behind Forgotten Passphrase After Ledger PIN Lockout
Hardware wallet with passphrase
The user maintained a Ledger Nano S hardware wallet configured with two separate accounts: a primary account secured by a 24-word BIP39 seed phrase stored in co
USB Pendrive With Encrypted Private Keys Lost—No Backup, No Recovery
Hardware wallet (single key)
A Bitcoin holder had constructed a custody system across four wallets: one Ledger hardware wallet and three hot wallets. For the hot wallets, the holder recorde
Deceased Brother's $16,000 Bitcoin: Wallet Inaccessible Without Passphrases or Seed
Unknown custody system
A deceased individual held approximately $16,000 USD in Bitcoin in self-custody, likely in a software or hardware wallet stored locally or on a personal device.
6 Bitcoin in Deceased's Desktop Wallet — Passphrase and Seed Phrase Lost
Software wallet
A father-in-law accumulated approximately 6 Bitcoin during an earlier market period and stored the funds in a digital wallet on his laptop. He did not document
Water-Damaged Mobile Wallet: 0.25 BTC Inaccessible Without Seed Backup
Software wallet
A user accumulated approximately 0.25 bitcoins over several weeks through mobile mining activity, storing the funds directly in a mobile wallet application. The
Cavirtex Exchange Shutdown and Withdrawal Lockdown (March 2015)
Exchange custody
Cavirtex, a Canadian Bitcoin and Litecoin exchange founded in late 2011, discovered a compromise of an older database version on February 15, 2015. The breach e
Documentation status
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