Part of the CustodyStress archive of observed Bitcoin custody incidents
Partial Documentation
Cases where some documentation existed but was insufficient to complete recovery on its own.
Partial documentation — insufficient to complete recovery on its own — characterises 555 cases in this archive. A 77% blocked rate among determinate cases reflects that incomplete documentation provides only marginal protection against access failure.
161
Blocked
14
Constrained
34
Survived
346
Indeterminate
84% of determinate cases resulted in blocked or constrained access.
555 observed cases
Blocked
161 (29%)
Constrained
14 (3%)
Survived
34 (6%)
Indeterminate
346 (62%)
Bitstamp Withdrawal Blocked: Impossible KYC Demand for Historical Coin Provenance
Exchange custody
A user with an established, verified Bitstamp account took a multi-year break from trading. In 2013, the user purchased $2,500 worth of Bitcoin on an alternativ
Coinkite Platform Shutdown: Encrypted Private Key Available, Recovery Status Indeterminate
Exchange custody
In 2014, a Bitcoin newcomer purchased BTC via Coinkite, an online hosted wallet service. The user then disengaged entirely from cryptocurrency for several years
Forgotten Electrum Wallet and Zip Archive Passwords — Multiple Encrypted Backups Inaccessible
Software wallet
In December 2024, a BitcoinTalk user identified as 'fanya' disclosed a multi-year custody failure rooted in encryption key loss rather than theft or technical c
Forgotten Bitcoin Wallet Passphrases: Forum Cases of Successful Third-Party Recovery (2014–2021)
Software wallet
Between 2014 and 2021, seven Bitcoin holders posted testimonials on a forum documenting their recovery of wallets encrypted with forgotten passphrases. Cases ra
2.3 Bitcoin Inaccessible on Ledger Nano S: Owner Incapacity and Undocumented Credentials
Hardware wallet (single key)
In 2019, one partner in a 16-year relationship created a Ledger Nano S hardware wallet and transferred 2.3 Bitcoin to it. The partner deliberately withheld both
Armory 0.88.1 Wallet Passphrase Loss: 50 BTC Access Blocked
Software wallet
A BitcoinTalk user posting as vect0rz reported losing access to an Armory version 0.88.1 wallet containing over 50 BTC. The encrypted wallet file and chain code
Lost Access to Blockchain.info Wallet Without Identifier or Mnemonic
Exchange custody
A disabled user in the United States was introduced to Bitcoin by their son, who created two blockchain.info wallets and taught them to use faucets as an activi
Hard Drive Discarded in Landfill: £4 Million Bitcoin Lost Without Backup
Software wallet
A UK individual reportedly discarded a hard drive containing Bitcoin assets valued at approximately £4 million GBP and subsequently attempted to locate and reco
Desktop Software Wallet Erased During PC Reset — Seed Phrase Never Recorded
Software wallet
A Bitcoin holder maintained their first cryptocurrency wallet as a hot wallet on a personal computer, following a common early-adoption pattern of minimal secur
Federal Seizure of James Zhong's 50,000 Bitcoin Following Theft Conviction
Unknown custody system
James Zhong was convicted and sentenced to one year in federal prison for theft of Bitcoin from seized Silk Road proceeds. Federal authorities recovered approxi
50 BTC Lost After Accidental Hard Drive Format
Software wallet
A Bitcoin holder maintained a wallet file on a hard drive without maintaining a backup. The drive was formatted, destroying the wallet data, before the loss was
Vinny Troia: Coinbase Account Frozen Over Compliance Interpretation
Exchange custody
In 2017, Vinny Troia, a professional security consultant and white-hat hacker, purchased Bitcoin on Coinbase and found his account suspended shortly thereafter.
Mark Frauenfelder's 7 Bitcoin: Household Cleaner Discards Written Seed Phrase
Hardware wallet (single key)
Mark Frauenfelder, a US journalist, purchased approximately 7 Bitcoin in early 2016 at roughly $3,000 total investment. As the asset price appreciated significa
100 Bitcoin Lost on Discarded Flash Drive: Permanent Access Failure
Software wallet
During Bitcoin's early adoption phase, when the asset had negligible market value and was treated primarily as an experimental hobby, the original poster create
100 Bitcoin Lost to Discarded Flash Drive Without Backup
Software wallet
An early Bitcoin adopter stored approximately 100 bitcoins on a flash drive during Bitcoin's formative years, likely before 2013, when the asset carried minimal
Lost Passphrase to Ledger BIP39 Hidden Wallet—Seed Phrase Insufficient
Hardware wallet with passphrase
A Bitcoin holder with existing experience in cryptocurrency set up an advanced feature on their Ledger hardware wallet known as BIP39 passphrase protection. Thi
Recovering Encrypted MultiBit Private Key When Decryption Method Is Forgotten
Software wallet
In April 2021, a Bitcoin holder sought recovery of a private key they had exported from MultiBit Classic years earlier. The key had been written to a text file
When Bitcoin Seed Phrases Are Lost at Death: Community Debate on Permanent Custody Failure
Hardware wallet (single key)
A Reddit discussion explored a recurring custody failure scenario: an individual holds Bitcoin in self-custody using only a seed phrase known solely to them, wi
Recovering a Deceased Father's 14 BTC from Blockchain.com via Email Access
Exchange custody
A Reddit user reported successfully recovering 14 BTC held in a Blockchain.com wallet belonging to their deceased father approximately six months after the deat
BTC-e Exchange Shutdown: Partial Recovery from Mining Pool Collapse
Software wallet
BTC-e, a major cryptocurrency exchange operating since 2011, was shut down by law enforcement in July 2017. The platform held significant user deposits, includi
Recovering Bitcoin After Owner Death: Paper Wallet and Computer Access
Software wallet
In December 2013, a user posted to Bitcoin Stack Exchange asking for help recovering Bitcoin belonging to their brother, who had died in April of that year. The
30 BTC Destroyed in House Fire — Hardware Wallet Loss Without Backup
Hardware wallet (single key)
A Reddit forum user posted approximately six years ago that their neighbor had lost a hardware wallet containing 30 BTC in a house fire. The device was physical
Mycelium Mobile Wallet Theft With Seed Phrase Inaccessible in Forgotten Password Manager
Software wallet
A Mycelium mobile wallet user experienced device theft and discovered a critical structural gap in their backup approach. The 12-word seed phrase had been store
Celsius Chapter 11: User Lost 1 BTC After Collateralized Loan Freeze
Exchange custody
A user took out a loan against Bitcoin held on Celsius Network, a custodial lending platform that offered yield and credit facilities. The user's Bitcoin served
Inputs.io Security Breach and Platform Collapse — 4,100 BTC Lost
Exchange custody
Inputs.io operated as a hosted web wallet service in the early Bitcoin era, when best practices for key management were still crystallizing. The platform genera
Documentation status
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